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Hampton Inn Glenwood Springs
Ranked #3 of 24 Hotels in Glenwood Springs
Certificate of Excellence
Reviewed 3 January 2013

Hampton Inn establishments are very spotty - some are very good and some are quite disappointing. This one was very average and as an HHonors Gold Member, who've been in many Hampton Inn's before, even a little let down. My HHonors profile prefrences are very clear but this hotel did not honor them. I got a room near the elevator and had to ask for another one. Breakfast place is very small.

Room Tip: Ask for room not facing the HW.
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  • Stayed: January 2013, travelled solo
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Thank lavis10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 22 January 2013

Dear "lavis10": We would like to apologize for the original room you had upon arrival near the elevator. We value our Hilton Honor members and their loyalty to the Hilton properties. We value your comments on TripAdvisor and we definitely address all of the comments we receive. Thank you for staying with us in Glenwood Springs.

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615 - 621 of 731 reviews

Reviewed 2 January 2013

My family of 3 stayed over the Christmas holiday as a base camp for skiing at Sunlight Mountain. I'm very happy we stayed here. The hotel room was clean, spacious, and nicely decorated. The beds were comfortable. We enjoyed the continental breakfast each morning, and they offered a nice variety of options for breakfast. There was a coffee/tea bar with coffee offered all day/night. Hot cocoa and cider was available as well. The front desk was very friendly. The gentleman that worked at nights always had a smile on his face and wanted to be sure we were enjoying our stay.

My son loved the pool area. I loved the hot tub after skiing. My husband loved the fresh chocolate chip cookies baked fresh each night.

We would definitely stay here on our next visit to Glenwood Springs.

  • Stayed: December 2012, travelled with family
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1  Thank TxLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 22 January 2013

Dear "TxLisa": We are glad you and your family enjoyed staying with us. Being centrally located and fairly close to Sunlight Mountain seems to always work out well for our skiing families. Thank you for the compliments on our rooms, breakfast and coffee bar. Also, we are so happy that Duewayne took good care of you in the evenings. We hope you come back to visit us soon!

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Reviewed 5 December 2012 via mobile

I stayed here for a couple of nights on business and it was very pleasant. The rooms are quite large and very clean. Everyone I came across from the staff was so incredibly friendly! The fitness center is adequate and was clean (not too crowded, either, which was very nice!). I loved that they had weighted medicine balls as an option.
There were plenty of options at the breakfast...and be sure to try one of the cookies they bake fresh at night. Yum!
Overall, this was a great stay and I'd recommend the Hampton Inn Glenwood Springs!

  • Stayed: December 2012
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1  Thank LoveMyLife20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 16 December 2012

Dear "Jennyp2020": We are so glad to hear that you had a great stay with us! It's nice of you to mention in your review the things you enjoyed - our great staff to the fresh baked cookies. These are reasons that we are confident our guests return. We all look forward to seeing you at your next visit with us here in Glenwood Springs!

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Reviewed 25 November 2012

Over the Thanksgiving holiday, we stayed at the Hampton Inn at Glenwwood Springs with extended family. Our room was large and creatvely decorated and updated. The best aspect of our stay was Duewayne Johnson, the afternoon Front Desk attendant. He was absolutely amazing with his superb hospitality, professionalism, personality, and customer service. We have in the past and will continue to stay at the Hampton Inn in Glenwood Springs.

  • Stayed: November 2012, travelled with family
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1  Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 28 November 2012

Dear "Laura M": We are really excited that you enjoyed your room and your stay with us; and especially excited that Duewayne took such wonderful care of you. He is definitely at the top when it comes to guest service. Thank you so much for staying with us, and we hope to see you again soon!

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Reviewed 25 October 2012

We stayed at the Hampton Inn on August 27th, 2012. Our room was spacious, clean, and quiet. The desk staff were helpful. The Hampton Inn buffet breakfasts are always delicious, satisfying, and help to get you on your way; we appreciate that. We travel through Glenwood Springs frequently and will be staying here in the future. We live in Castle Rock, Colorado.

  • Stayed: August 2012, travelled as a couple
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1  Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 27 October 2012

Dear "Joseph T": Thank you so much for your input. We are glad you enjoyed your stay with us, and especially glad that you are planning to stay with us again. Our staff definitely is helpful. The complimentary breakfast is such a nice thing that Hampton Inns have in place - as you mentioned, it helps get people on their way. We're looking forward to your next visit with us.

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Reviewed 25 October 2012

I had hoped that the hotel would be a bit more off the road with bit of character to it, in reality it is a functional stop over on the outskirts of town, a short driving distance from Glenwood. We spent 2 nights here, the Glenwood area offered a lot more than we had expected at first glance and the hotel was a very good base for the area.
The room that we were first allocated had too much road noise for me and had a dark aspect. I asked if i could change and Duayne offered an alternative which was fine. The hotel was full and very busy so I was grateful to him for doing this.
We also had problems with contacting the helpline for our bank, again Duayne was helpful as the phone in our room didn't work. It was a good stay but if we come back again I will look for a quieter place further out of town.
On a broader note I just want to comment that in this hotel as in other US chain hotels that we stayed, it is not a good experience to eat off plastic plates with plastic cutlery. The environmental impact is worrying we have too much landfill already. it also takes away a few hours paid work washing and clearing. What does one really save by eating off throw away plates etc?

Room Tip: I found that rooms facing the car park were quieter than those at the rear.
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  • Stayed: October 2012, travelled with family
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1  Thank Lisa-Lan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 27 October 2012

Dear "Lisa-Lan": Thank you so much for taking the time to post your review on TripAdvisor. We understand you had a couple of things come up that were not to your satisfaction, and we apologize for that. We are pleased, however, that Duewayne took care of you. We also value your input on the plates and plasticware. Glenwood Springs does have a lot to offer, so we hope you visit again.

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Reviewed 19 October 2012

Friendly staff and a good rate. The room was clean, the bed was comfortable and the room we had was quiet. Typical breakfast. Cable TV reception is awful, so don't bother trying to really watch anything meaningful. If you're just passing through, this is a decent place to stay.

  • Stayed: October 2012, travelled as a couple
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1  Thank Kamdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 27 October 2012

Dear "Kamdallas": Thank you for commenting on our staff, they are genuinely friendly. We'd like to apologize for the television problems you had. We hope the next time you "pass through" you choose to stay with us again. Thank you for your review.

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Additional Information about Hampton Inn Glenwood Springs

Address: 401 W 1st St, Glenwood Springs, CO 81601-2949
Phone Number:
Region: United States > Colorado > Glenwood Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Glenwood Springs
#2 Family Hotel in Glenwood Springs
#4 Romantic Hotel in Glenwood Springs
Price Range: £96 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Glenwood Springs 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hampton Inn Glenwood Springs Hotel Glenwood Springs
Glenwood Springs Hampton Inn

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