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“Super nice place to stay”

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Hampton Inn Glenwood Springs
Ranked #3 of 24 Hotels in Glenwood Springs
Certificate of Excellence
Reviewed 13 September 2013

We stayed at the Glenwood Springs Hampton Inn Sept. 2-6, 2013. During our stay my husband developed a problem and required medical assistance. Nicole and Natalie- at the front desk- were very helpful and guided us to the proper facility. Everyone who works at the inn is friendly and helpful. The breakfast bar was well-attended and plentiful. We spent lots of time in our room and I was so grateful that it was clean and much larger than the typical hotel room. Although there is no beautiful view, the outside patio is inviting and comfortable. The evening cookies were good too.

  • Stayed: September 2013, travelled as a couple
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Thank lahall2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 16 September 2013

Dear "Iahall2013": First we all hope your husband is better and wish him well. Nicole, Natalie, and the rest of our front desk team are great at helping our guests and taking care of them - we are very fortunate. Thank you so much for your great comments about all of our staff and our Hotel. We hope you come back and visit us again soon, and again, we wish your husband well!

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548 - 554 of 735 reviews

Reviewed 10 September 2013

It's a smaller Hampton Inn but at a higher price level. Must be the location, near Aspen area. Room's standard, pretty clean, like that there was a little fridge and microwave.
Breakfast area's too small for the amount of people that morning, not enough seatings available to accommodate all who were there. Staff's friendly, although it seems that there would only be one person working at the time around the Front Desk, that either we'd have to use the House Phone to get the attention, or wait in line a bit longer.

  • Stayed: August 2013, travelled solo
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Thank mdns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 16 September 2013

Dear "mdns": Thank you for your review - yes, we are a little smaller hotel than a lot of the Hampton Inns in the big cities centrally located in the mountains not too far from Aspen. Our summertime here in Glenwood Springs definitely seems to be the place a lot of people want to visit, so not surprised that breakfast was very busy - we always strive to keep the flow going so our guests are able to be seated timely. Thank you for visiting us, and also thank you for your patience during part of our busiest season - we hope you come back to visit again!

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Reviewed 6 September 2013

I was disappointed in the dirty bath tub. Stayed 3 nights and it was never cleaned. The staff at the front desk & breakfast area were very friendly. The bed was comfortable. The hotel is noisy between rooms. Kids in the next room started screaming before 6AM. Need better insulation between rooms.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Hampton
1  Thank Ann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 8 September 2013

Dear "Ann E": We are so sorry to hear of your disappointment in the bath tub. We always encourage our guests to discuss any disappointments during their stay with our staff. Our staff is always more than willing to make sure things are right for our guests so they can thoroughly enjoy their stay. And thank you for the nice comments about our front desk staff and breakfast staff. They are always wanting to make sure people are smiling! Please come back and visit again!

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Reviewed 6 September 2013

We chose this hotel based on price and the fact we earned Hilton Honors points. It was okay but not awesome. The king room was bigger than average and though it was next to the elevator, ice machine, and steps from the indoor pool that looked very dirty, we never really had much noise on a Friday night. Breakfast was hot with all the normal foods but the hot coffee was around the corner from the breakfast area and out of plain site. We had to ask where it was.

  • Stayed: August 2013, travelled as a couple
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1  Thank Kcrowlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 8 September 2013

Dear "Kcrowlett": We'd like to thank you for your review. But mostly, we'd like to thank you for your loyalty to the Hilton Honors program. We are sorry that our hotel did not meet some of your expectations, but your comments are helpful and will be addressed by the appropriate departments. We hope you choose to stay with us again if you visit Glenwood Springs in the future!

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Reviewed 5 September 2013

Friendly staff, comfortable atmosphere and a great location. This hotel is located just across the street from the gondolas that take you to the Glenwood Caverns Adventure Park, also walking distance to the hot springs pool, and the downtown area with some great places to eat.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 8 September 2013

Dear "Cindy R": Thank you for complimenting our staff, we have a great team taking care of our guests! Location is always a plus for our hotel. Being centrally located definitely helps people enjoy Glenwood Springs with ease. It sounds like you hit some of the most popular spots in Glenwood - we'll see you next time!

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Reviewed 4 September 2013

We choose Hampton Inns for the value without sacrificing quality. This is simply what you expect from a Hampton Inn. The differences were that everything was spotless in our room. The staff were the most friendly and helpful I have found anyplace.

Breakfast exceeded our expectations for this kind of place.

Room Tip: The location is next to the airport. We heard no air traffic, but if arriving by air, this is certa...
See more room tips
  • Stayed: August 2013, travelled as a couple
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Thank UncleDon41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 8 September 2013

Dear "UncleDon41": "Value without sacrificing quality" - love that description of Hampton Inns! - and thank you so much! We are fortunate to have such a friendly and helpful staff - they definitely take pride in what they do, as you can see from Front Desk staff, Housekeepers, and Breakfast staff. Thank you for your comments on TripAdvisor, and we hope you stay with us on your next trip to Glenwood Springs!

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Reviewed 3 September 2013

Room had a comfortable setup, but the bathroom is way too small. The beds were not very comfortable. The staff provided excellent service; 5 stars for them! The carpet in the hallways and elevator definitely needs to be replaced. The location is very convenient and there is a very nice outdoor sitting area with chairs, tables, lounges, and umbrellas.

  • Stayed: August 2013, travelled as a couple
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1  Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, Guest Relations Manager at Hampton Inn Glenwood Springs, responded to this reviewResponded 8 September 2013

Dear "Nancy M": We appreciate all of your comments on our Hotel. It's great to hear you rate our staff "5 stars"! It is also good to hear where you feel we need improvement. We always see that the appropriate departments receive the input so they are able to address these items. We hope you choose to stay with us again when you visit Glenwood Springs.

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Additional Information about Hampton Inn Glenwood Springs

Address: 401 W 1st St, Glenwood Springs, CO 81601-2949
Phone Number:
Region: United States > Colorado > Glenwood Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Glenwood Springs
#2 Family Hotel in Glenwood Springs
#4 Romantic Hotel in Glenwood Springs
Price Range: £93 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Glenwood Springs 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hampton Inn Glenwood Springs Hotel Glenwood Springs
Glenwood Springs Hampton Inn

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