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“Breakfast not as described, etc.”

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Best Western Antlers
Ranked #5 of 23 Hotels in Glenwood Springs
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Breakfast not as described, etc.”
Reviewed 17 June 2014

Their website states breakfast includes eggs and sausage patties. Based on 3 days (Sat-Mon) in June, only one day did they serve eggs and sausage. The day I did find eggs and sausage, once they are gone, they are not refilled anytime soon. Does not matter if it was busy or not, eggs and sausage were usually not served. Coffee also can be lukewarm. They do not appear to be staffed to handle breakfast during the peak season.

The rooms have paper-thin walls as far as sound transfer of voices, plumbing pipe noise and vacuum cleaner. Our room had a door to the next room that can be used to create a suite. But the large air gap under the door lets odors come thru. We stuffed towels in the gap which helped control the extreme perfume smell from the guest next door.

The shower had pressure approaching a pressure washer despite adjusting the shower head. Seriously, if a stream hit you directly in the eye, you could easily be blinded. Showering consists of letting the water hit the least vulnerable parts of your body and then slosh it around from there. The shower definitely could not be directed at the face or other sensitive areas. The amount of water whooshing from the shower head actually creates a large suction causing the shower curtain to billow into the shower as if blowing in the wind. The extreme shower water pressure did not transfer over to the rapidity of toilet flushing. Flushing was always very slow to drain the bowl and sometimes left toilet paper behind.

Our room also did not have refrig or microwave. They said to request when booking if you want them.

Despite the negatives, they have many amenities including very nice and expansive grounds, good location, nice hanging flower arrangements, several picnic tables in various great locations, somewhat competitive pricing, nice management, ample parking, good highway setback AND air conditioning. Some of the competing places do not have AC. If you visit anytime June thru August, you definitely want the option to run the AC so avoid other places that do not have AC and they might even cost more!

Room Tip: Request refrig and microwave when reserving a room.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Boulder, Colorado
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2014 via mobile

The good thing is that it is walking distance from the hot springs. We had ants in our room and the light in the bathroom was out. When we checked out I told the front desk and she gave us $10 off...if you're looking for a place to sleep then this is it.

Stayed June 2014, travelled as a couple
Helpful?
Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2014

not bad for price. Beds are comfortable. Could use some upgrades. Breakfast is not very good and there is not enough space for guests to sit as it is only 3 feet away from reception desk and only holds approx. 8 tables. Water in outdoor pool is always very cold. Good location, can walk to Hot Springs, town and Caverns.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank lindapS1333TQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colorado
2 reviews
Reviewed 15 June 2014

The Antlers is a great place to stay. It was a short walk to the Hot Springs pool and to downtown businesses. It was a very short drive from the Glenwood Caves. The front desk staff was very helpful . The grounds are lovely. It was a very quiet place to stay. I would stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank keroco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn M, General Manager at Best Western Antlers, responded to this review, 29 June 2014
I'm so glad you enjoyed our peaceful grounds - it's quite lovely here in the summertime. Thanks so much for your online review of the property, we appreciate your business very much! Hopefully we will see you on a future visit to the mountains.

Marilyn Marchel/General Manager
BEST WESTERN Antlers
Glenwood Springs, Co. 81601
970-945-8535/800-626-0609
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alamosa, United States
1 review
Reviewed 13 June 2014

The hotel room was great and only minutes from the festivities!! Love the decor and would most definitely stay again and reference this hotel to any of my friends. The staff was very good and check in and check out was quick and accurate.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lacrecia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn M, General Manager at Best Western Antlers, responded to this review, 29 June 2014
I'm so glad you enjoyed your stay and first visit to Glenwood Springs! We very much appreciate your online review of the property and your business. Please come see us again on your next pass through this side of the Western slope.

Marilyn Marchel/General Manager
BEST WESTERN Antlers
Glenwood Springs, Co. 81601
970-945-8535/800-626-0609
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, United States
1 review
Reviewed 12 June 2014

first time stay at the Antlers. Great helpful staff, easy walk to the hot springs, gondola adventure park and downtown, very clean and comfortable room, very nice comfortable bed and pillows. Over all, terrific. Looking forward to our next stay in Glenwood Springs and the Antlers.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn M, General Manager at Best Western Antlers, responded to this review, 29 June 2014
Thank you so much for your online review of the property. We greatly value your business and hope to see you again on your next trip to the mountains!

Marilyn Marchel/General Manager
BEST WESTERN Antlers
Glenwood Springs, Co. 81601
970-945-8535/800-626-0609
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2014

The rooms are very nice and the price is reasonable. Pretty good breakfast each morning, our last morning there they seemed low on everything but still a nice breakfast. The staff is very helpful. We enjoyed our stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tobycbarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn M, General Manager at Best Western Antlers, responded to this review, 29 June 2014
I'm so glad you enjoyed your stay with us for your anniversary getaway! We very much appreciate your business and thank you for the online review. Hopefully we will see you again on your next visit to Glenwood Springs.

Marilyn Marchel/General Manager
BEST WESTERN Antlers
Glenwood Springs, Co. 81601
970-945-8535/800-626-0609
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Antlers

Property: Best Western Antlers
Address: 171 W 6th St, Glenwood Springs, CO 81601-2911
Region: United States > Colorado > Glenwood Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Glenwood Springs
#7 Romantic Hotel in Glenwood Springs
#7 Family Hotel in Glenwood Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Antlers 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Best Western Antlers is situated on five acres at the mouth of the Roaring Fork Valley in Glenwood Springs, Colorado. Located across the street from the Iron Mountain Tramway, the only entrance to the popular Glenwood Caverns Adventure Park, this hotel property is the largest by land size in Glenwood Springs. Spacious 5 building, 2 story hotel is blocks from the world's largest outdoor mineral pool, the Glenwood Hot Springs, and the historic Yampa Spa & Vapor Caves. These century old natural wonders are just a few of the historic attractions that makes this a year round Colorado destination. Our downtown location at the convergence of the world famous Colorado River with the Roaring Fork River surrounds our unique community with world class recreation, hunting, and fishing opportunities. Our central Rocky Mountain location also means we are surrounded by popular resorts like Aspen, Aspen Highlands, Buttermilk, Snowmass, Vail, Beaver Creek and Sunlight Mountain all accessible in less then 1 hour. ... more   less 
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Also Known As:
Best Western Antlers Hotel Glenwood Springs
Best Western Hotel Antlers
Best Western Glenwood Springs
Glenwood Springs Best Western

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