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Baymont Inn & Suites Denver West/Federal Center
Ranked #9 of 18 Hotels in Golden
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576 reviews from our community

Traveller rating
    123
    199
    147
    77
    30
See reviews for
276
108
37
99
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Golden
2 reviews
5 of 5 bubbles Reviewed 9 July 2014

Large family gathering! Rooms were spacious and staff was excellent. Would definitely stay again!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William L, General Manager at Baymont Inn & Suites Denver West/Federal Center, responded to this review, 25 July 2014
Your time spent to provide feedback is appreciated. The positive feedback will be passed along to the staff.

Come see us again!

Best Regards,

Scott Leischner
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 July 2014

I made a reservation on 2/20/14 for a 1 night stay at this hotel on 7/5/14 for a "2 Queen Bed Pet-Friendly Room". Upon arrival, when checking in I was asked to sign a paper acknowledging that no smoking is allowed and no pets are allowed. The girl at the front counter got the manager to help. I provided my reservation confirmation email to the manager and was told that they are no longer pet-friendly, have not been pet-friendly since February of 2013, and that we could not stay there - we would have to find somewhere else to stay.

Being that it was the 4th of July weekend, with a sold-out show at Red Rocks Amphitheater that night, there were definitely no other rooms available in the area - let alone a pet-friendly room.

The manager told me he had updated their website in February of 2013 to reflect that they are no longer pet-friendly and he was not sure how I had made a reservation for a pet-friendly room. As the manager was waiting on hold for several minutes with the Baymont corporate office, he asked what kind of dog I have. I told him we have a Doberman - to which he replied "you can't stay here with a Doberman, that is a vicious dog". This is an absolutely ignorant, unprofessional statement.

After the manager waited on hold for roughly 10 minutes, he finally hung up and proceeded to argue with me regarding our reservation and whether he would honor it. After realizing he had no other options, he advised we could stay if we paid a $25 pet fee. I argued with him further stating we should not be required to pay any more than the rate disclosed at the time of reservation.

After arguing for roughly 25 minutes I was finally able to check-in, with no added pet-fee. Our room was nice - but after the problems we ran into at check-in I had a hard time enjoying our stay. It was definitely not the way I expected to wrap-up a 7-day vacation in the beautiful state of Colorado!

We will not be staying here again, whether we have our "vicious" dog in tow or not.

Room Tip: Check and double check that the hotel is pet-friendly as advertised if traveling with a dog....
See more room tips
  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank meygunmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William L, General Manager at Baymont Inn & Suites Denver West/Federal Center, responded to this review, 14 July 2014
Thank you for taking the time to respond to our online survey. Your feedback helps our hotel staff focus on areas that need attention. It is unfortunate that the online sites do not always update their sites when we send the information to them. We have sent no pet policy information to the online sites 3 times but we cannot force them to update their sites. We are not a pet friendly hotel.

Best Regards,

Scott Leischner
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Baymont Inn & Suites Denver West/Federal Center

Property: Baymont Inn & Suites Denver West/Federal Center
Address: 11909 W 6th Ave, Golden, CO 80401-4705 (Formerly AmericInn Hotel & Suites Denver West - Federal Center)
Phone Number:
Region: United States > Colorado > Golden
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Golden
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Denver West/Federal Center 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Americinn Hotel And Suites Denver West - Federal Center
Americinn Hotel & Suites Denver West - Federal Golden
Comfort Suites Golden
Golden Comfort Suites

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