From the moment you walk in to register you are greeted with a smile and positive happy person!!!
Every one is friendly and always asking if they can help you.
Most important going above and beyond is their normal customer service. I was expecting an important document that I needed to sign and then send it back immediately. Brook called me when the package arrive, I left work came to the hotel signed the document. Place it back in the envelope to be mailed back. They called for the pick up of the package, they had a difficult time reaching them to pick up the package, they tried on line. Brooks said this is taking a while, she told me to go back to work and she would ensure the package went out. About a half hour later I received a call from Brook stating there was a cost for package pick up so she was going to take it to the service center her self so I would not incurr a charge. That is above and beyond and she seem to think it was the only thing to do for her guest. About 15 minutes later I received another call from Brook, stating that her manager was taking it because she was due to go home, keeping me informed and a manager (leader) caring about a team member and guess. 100 stars this hotel gets not only for this service but saying hello to guest every time they see them !!!!
- Official Description (provided by the hotel):
- The Residence Inn by Marriott Denver Tech Center hotel is an all-suite extended stay hotel centrally located in the Denver Tech Center (DTC) and only 15 miles from downtown Denver. Our suites offer a spacious living and sleeping area, a fully equipped kitchen and free wireless high-speed Internet access. Start your day with a complimentary breakfast and come home Monday through Wednesday to a complimentary social hour all in our Gatehouse. The University of Denver and Colorado Technical University as well as Sky Ridge Medical Center are all located near the Residence Inn Denver Tech Center hotel. Visit Cherry Creek Shopping Center, Aspen Grove and Park Meadows Mall for your shopping needs. Experience the area at the Denver Zoo, Fiddler's Green, Hudson Gardens and many other spectacular sights including the scenery of the Rocky Mountains. Meeting and banquet space is accessible with just a short walk across the street! Take advantage of our Seasonal heated pool, Sport Court and 24 hour fitness center to melt tensions away after a busy day at work or play all at the Residence Inn by Marriott Denver Tech Center. ... more less
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- Also Known As:
- Residence Inn Englewood
- Englewood Residence Inn