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“Horrible Service” 1 of 5 bubbles
Review of The Rock Wood Fired Kitchen

The Rock Wood Fired Kitchen
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Ranked #10 of 128 Restaurants in Highlands Ranch
Certificate of Excellence
Price range: US$10 - US$25
Cuisines: Bar, Pizza
More restaurant details
Restaurant details
Good for: Child-friendly, Bar Scene, Groups
Dining options: Lunch, After-hours, Dinner, Accepts American Express, Accepts Discover, Accepts Visa, Buffet, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: The Rock Wood Fired Kitchen is a family friendly, full service, unique dining concept. Though the focus may be on our hand-tossed wood fired pizzas, The Rock offers a variety of Foods for all moods. Throw in our microbrews and custom Rocktail drinks, and you truly have something for everyone to enjoy. And don't worry about the children, we've got a full kids' menu for those little rockstars!
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Horrible Service”
1 of 5 bubbles Reviewed 15 June 2014 via mobile

We arrived at 4:00 for a late lunch / early dinner and to watch the World Cup and the US Open. There was no one at the host stand and only a few tables taken around the outside with small families. We stood at the host stand and no one ever came so we went inside and sat at a table where we could see both sports events. We counted about six different waitresses walking around, delivering pizzas to the families and cleaning off tables but we were never acknowledged. I made it a point to try to "flag down" three different servers but no luck. You could get eye contact from a distance but they would just ignore us as they walked past to complete their next task. After 15 minutes seated inside, we walked out. We passed another girl organizing silverware as we left (the host stand was still unattended). Food looked good but I'm not willing to wait that long to be acknowledged or to be offered a beverage. Left to walk to another restaurant for better service!

Helpful?
Thank Suzsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

Visitor rating
    26
    29
    11
    2
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Highlands Ranch, Colorado
Level Contributor
245 reviews
166 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Rock star pizza”
3 of 5 bubbles Reviewed 6 March 2014 via mobile

We've been twice. The pizza is good, but not very traditional. It is pricy and the atmosphere is kind of punk. Miss Boston pizza. The dough given to the kids while waiting for the pizza is run, good, because the wait is long.

Visited May 2013
Helpful?
Thank Mary Ann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colorado
Level Contributor
40 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Summer & the patio!”
4 of 5 bubbles Reviewed 6 March 2014

This restaurant is fun-especially for any music fan. The food is good-the ambiance great-which makes all the food better=) The BEST time to go though is summer evening and sit on the patio with friends or go make some new ones. Order some apps and stay until you can the stars!

  • Visited September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank bowlbound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
212 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Cool theme; erratic service, food, & drink”
3 of 5 bubbles Reviewed 18 February 2014

We tried the Aurora location off Parker Road about a year ago, & it was such a great & good surprise! We'd never heard of this Northwest-based chain because they evidently don't advertise & rely on word-of-mouth; no one we know has ever heard of any of their locations.

This location, however, leaves one disappointed: We even gave them a second chance, coming in for 2 Broncos games, but I doubt we'll go back: We ordered their famed "bucket" drinks, & they are mostly mildly-flavored, with little of the liquor content they advertise. Mine was supposedly full of tropical juices & more than one kind of rum, but was so bland, I literally added several packets of sugar to liven up the "tropical juices" to make it drinkable. Not even the slightest buzz from this drink; my husband experienced the same thing with their signature margarita---not even a mild buzz!

My husband & I each ordered a small pizza; his was loaded with sausage, pepperoni, & other toppings, as listed, while my pizza had scant & sparse toppings: the spinach & artichoke toppings were virtually non-existent. It seemed as though the pizza maker didn't like what I ordered, personally, or something! The server could not have cared less, so neither will we: There are plenty of other places to eat &/or to enjoy a Broncos game---like their other location, further away from us. It's a shame, too, because the concept of this restaurant is really unique & different. Avoid this location & try one elsewhere, such as the one off Parker Road with an Aurora address.

  • Visited December 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Teresa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highlands Ranch, Colorado
Level Contributor
77 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Great Pizza and Beer.... what else do you want ?”
4 of 5 bubbles Reviewed 13 November 2013 via mobile

We have been here a few times, and the pizza is very good and creative toppings too. They have their own beer too, which is also very good. Cool theme of Rock and Roll and great atmosphere. Really enjoyed each time I have been here.

We will come back for more in the future.

Visited September 2013
Helpful?
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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