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Quality Inn & Suites
Ranked #13 of 27 Hotels in Lakewood
Reviewed 23 March 2014

the fold out couch had no mattress. Told thee front desk and they just said yes you have one of the old couches and they dont have mattressess. We stayed two nights and both mornings they had no syrup, Ran out of coffee, eggs. The breakfast bar was not attended much. We would have to tell them.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Easytobook.com
Thank Diana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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74 - 80 of 120 reviews

Reviewed 17 March 2014

My son and I stopped for the night,the staff was friendly had helpful, but the lobby was being remodeled and was told breakfast would be served across the lot at a sister hotel.In the morning the sister hotel was out of everything.....now I get that remodeling is needed and they tried to help, but the staff at the other sister hotel was complaining about us "others" and was not as friendly........it did set the tone for the rest of our day and not happy about it.......

  • Stayed: March 2014, travelled with family
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Thank Greggory F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

Our family spent two nights at this hotel while visiting Colorado school of Mines...(college road trip)...we were on a tight budget....The rooms were quite (at the end of the hall on the second floor, Room 201)...Staff were very friendly but the rooms were a bit outdated...KEEP IN MIND everything worked microwave, Refrigerator and 37 inch plasma TV...bathroom was clean and so was the room....Breakfast could be better....no sausages or bacon......overall, no complaints for 150.00 dollars including tax for three individuals For 2 nights ....FYI ,there are two restaurants next door.... Texas steakhouse and Mexican grill (Corazon)....

Room Tip: Quite rooms are on the second floor at the end of the hallway
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  • Stayed: February 2014, travelled with family
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Thank cubano40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

This place was okay- if all you really care about is if your room is clean and comfy then I recommend this place. I honestly much prefer the Comfort Suites next door but they were full this time. I stayed for New Years Eve. The deadlock on our door was broken, and the doors all slam closed loudly, which happened throughout the night but thankfully not from rooms very close to us. The room was comfortable, loved the beds. I saw and had no issues in the room. This hotel had friendly staff- the woman who checked me in was nice but seemed to have friends or coworkers visiting during her shift- their child was running around the lobby and a woman and man were lingering near the desk for the clerk's entire shift. The man after her was friendly as well but he put in my 5:15am wake up call incorrectly for 4:15am and when I called at 4:15am asking him to put another in to wake me up at 5:15am, he said he would but I never got one... Not very competent... Free high-speed wi-fi worked well. The hotel is in a nice area, although we did see one car that appeared to house a homeless person who stayed all night in the parking lot. We also had trouble finding the entrance since their entrance sign was not lit.

  • Stayed: January 2014, travelled with friends
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Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2013

this place needs an updated badly. You walk in and you can tell that it desperately needs a remodel. The room is old and really out of date, the bed is stiff as a board, the carpet is from the late 80's, the television actually has a tube tv !, the furniture is as old as the carpet and honestly is basic junk. The lobby is as bad as the room, old and outdated badly. The service is good to bad this place is such a dive.

  • Stayed: December 2013, travelled on business
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Thank texaspi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013

When I checked in the girl at the front desk had a bunch of people in the breakfast area she was talking with looked like having dinner. She came to desk like I was bothering her. She checked me in and when I asked where the room was she just said down the hall and went back to breakfast area with her friends. The room had cobwebs all over it. It was very disgusting and nasty. We went down for breakfast in the morning and it was pathetic. There was no cream cheese for bagels the bananas were so brown it was awful. They didnt have that much to offer. The yogurt was in tub with ice but wasnt cold at all It was a horrible experience we will never be staying at this hotel again.

  • Stayed: November 2013, travelled with family
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Thank LETITIA82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

Made a huge mistake with this place. Had to pay for the full stay up front. This should have been my clue to run away.

They allow homeless to hang out in the lobby. Prostitutes work the parking lot. Drug users appear to live in the hotel. Front desk personnel are rude and unprofessional. The girl who checked us in had her kid and a crib behind the desk - no time for her job or the guests.

I can't believe Quality Inn would allow their brand to be tarnished with this unkept, subpar property. I can never choose a Choice Hotels property again unless I personally am familiar with the property. This means I will just pass on Quality Inn or Comfort Suites in the future.

  • Stayed: September 2013, travelled with family
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1  Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUEST_SERVICES284, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 7 July 2014

Thank you for your review. The information you provided about your stay is very useful.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 7240 W Jefferson Ave, Lakewood, CO 80235-2012 (Formerly Super 8 Lakewood/Denver)
Phone Number:
Region: United States > Colorado > Lakewood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 27 Hotels in Lakewood
Price Range: £48 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 79
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Also Known As:
Lakewood Super Eight
Lakewood Super 8
Super 8 Lakewood
Super Eight Lakewood

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