The best part of this hotel is the staff. We stayed for 3 nights and everyone we met was very friendly and accommodating. The common areas, while not updated to the new Courtyard look, were in good shape with a small but pleasant buffet/sitting area and nicely maintained pool and hot tub.
The location is a bit odd. The hotel is situated right next to the highway (US 285) and yet at the same time "tucked" in the back of a dimly lit office complex which you have to drive through to get to the hotel. The area immediately around the hotel looks nicer during the day (which isn't saying much) and we never felt like it was an unsafe neighborhood, but the location certainly wasn't inviting.
We stayed in a King suite which was blandly painted, not updated and felt more like a motel than a Courtyard. The suite was basically two adjoining regular rooms with one of the rooms acting as a living room with a wet bar (sink, mini-fridge, and microwave) along the wall where you would expect to find the bathroom. The suite was very large, which of course was nice for the space, but it wasn't designed as a two room suite and it generally didn't make good use of the space. Since the bedroom was in the same room as the bathroom, this made for a very large living area and a relatively small bedroom.
The living area was huge and strangely it appeared as if they used the same amount of furniture (maybe one extra chair?) and decorations as you would expect in a regular size room. Also, oddly there was no coffee table... just a double ottoman. Considering the size of the room and the relative lack of furniture and decorations it just made it feel even more drab and motel-like.
The worst of it all, however, was the bathroom area which was split between the sink and the shower/toilet room. Not only was the sink counter outdated (a large counter with a small sink and small faucet) but the shower/toilet room was horrible. The metal frame to the door was rusted and the tile floor right outside the shower was cracked with scattered dark "moldy" stains. The subfloor had obviously been compromised as you could see the sag in the floor and it was "springy" when you stepped on it. I can only imagine that the bathroom below had water damage on the ceiling.
We mentioned this to the front desk and they said maintenance would have a look, but I doubt anything could have been done without taking the room out of service for at least a few days.
All in all, I give the hotel an average rating (3 circles) instead of a poor rating (2 circles) because I've certainly been in worse hotels/motels (although not worse Marriotts or Courtyards) and I doubt all the rooms had these same issues. Just keep in mind that, aside from the staff, this Courtyard is not up to Courtyard Marriott standards.
- Official Description (provided by the hotel):
- IT'S A NEW STAY! Courtyard Denver Southwest Lakewood has just completed a full renovation! Located just 20 minutes from Downtown Denver, our hotel features a state-of-the-art lobby providing greater flexibility with inviting media pod work spaces, free WiFi and easy access to the latest news, weather and airport conditions via our touch-screen GoBoard(R). Among the best hotels in Lakewood, the Courtyard Lakewood features The Bistro - Eat. Drink. Connect(R) which provides guests with healthy food & beverage offerings in the morning and evening dinner service with a selection of wine & craft beers. Each spacious guestroom offers Marriott luxury bedding, large workspace with ergonomic chair, flat-screen TV and free WiFi! When visiting Denver for leisure, enjoy nearby attractions like Red Rocks Amphitheater, Coors Field and Elitch Gardens. Business travelers appreciate our convenient location near Denver Federal Center, Lockheed Martin and Academy Park Business Center, putting us at the top of hotels in Lakewood. ... more less
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- Also Known As:
- Courtyard By Marriott Denver Southwest/Lakewood Hotel Lakewood
- Courtyard Lakewood
- Lakewood Marriott
- Lakewood Courtyard