I arrived at the hotel for my 3 night stay. I was in town for my friends wedding and I had a lot of spare time before and after the wedding festivities. The first day, I was greeted to the friendliest woman who checked me in and took the time to answer my questions and organize the shuttle for me. As the days and nights went on, I realized that every person I interacted with was so friendly and helpful. The maintenance department gave me rides on the shuttle to the local malls and each one was as friendly as the next. I ordered room service on two occasions and the gentlemen who delivered the food was absolutely wonderful and so professional. The housekeeping department was so polite and did a fantastic job on the room each day. The hotel appeared to be very busy as there were many people in and out of the lobby and many cars in the parking lot, however the staff never made it seem as though they were busy or had other things to do. I have traveled all over the world and have stayed in many hotels however I have never experienced a team as professional and kind as this team. I went into Denver which is so convenient using the light rail system in Englewood. The staff helped me organize my trip to Denver. If I were on undercover boss, Holiday Inn would have been very proud of the work by this amazing group of people. I will return to Denver and I will stay at this hotel!! Thank you so much for all you did to make my stay so amazing!!
- Official Description (provided by the hotel):
- Denver area hotel newly renovated in 2009 - all guestrooms and public areas are beautiful and inviting. Free wireless and hardwired internet throughout the hotel; computer access and services available in the large business center. Exercise room, whirlpool, sauna, outdoor pool and free local shuttle are enjoyed by business and leisure guests alike. Holiday Inn Lakewood is a short trip to downtown Denver via lightrail or just an hour from the Rocky Mountains. Ski Packages avail. ... more less
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- Also Known As:
- Holiday Inn Denver Lakewood Hotel Lakewood
- Holiday Inn Lakewood
- Lakewood Holiday Inn