I stayed here once and had a lovely stay. I then thought it would be a great place to have a party and tried to plan one here. They were so difficult to work with that I had to find a new venue with in two weeks of the party. Their event planning staff is utterly incompetent. NEVER EVER UNDER ANY CIRCUMSTANCES plan a party here.We made multiple requests over the span of several weeks (like "send us a beer list") and they were never complied with, and then were told things like "i need a beer list by 10am" at 9 am. We were lied to about what they could offer months ago when we booked the party, and when we found out less than 2 weeks before the event and tried to come up with a solution to it, and there was no offer to do anything to make the situation any better (not even an offer of a small discount on the room rental fee). Every single one of my guests had a horrible time getting their room booked in the block. I tried politely to ask about this a few times and was met with rude, terse, and snarky responses about how they should just leave a message (they all did leave messages, multiple messages in some cases and were never called back). The good news is that at least 5 of our guests don't have to cancel their room because they were never successfully able to book a room in the first place, despite having tired for multiple weeks. DO NOT HAVE YOUR PARTY AT THIS HOTEL
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- Also Known As:
- Best Western Denver Southwest Hotel Lakewood
- Best Western Hotel Lakewood
- Best Western Lakewood
- Lakewood Best Western