I LIVED at this hotel for FIVE MONTHS straight from early November 2011 until April 2012. The staff is beyond amazing - I have never experienced such attentiveness and GENUINELY pleasant service, down to having AJ check in on my cats during an extended Christmas trip home.
I had an issue with the internet connectivity, and Drew (Manager) looked into my situation personally and worked diligently with the outsourced IT services company to correct my connectivity situation.
The housekeeping staff is thorough, provide great service and took great care of my room while I was living there.
The complimentary breakfast is AMAZING - extended service is provided on the weekends, and the quality and variety of the food is excellent!!!
The free laundry service is awesome and there are four washer/dryer combinations, next to the workout room. The only negative issue I experienced was that one of the treadmills was out of commission for several weeks over the Thanksgiving/Christmas holidays, but I heard that a replacement part was backordered - not a deal breaker, but made for some inconvenient morning workouts when several of us long-termers wanted to work out before going to work.
The hotel accommodates pets (I had my two cats along for most of the time) and the staff even looked in on them to refill their water bowl for me on housekeeping days when I had to work late. Nice touches....
The Tues-Thurs night meals were AMAZING - PF Changs was a regular participant, along with several other local restaurants from near the Park Meadows Mall. Believe me, the quality and presentation of the food was always FIRST RATE....food was kept hot, and PLENTIFUL....beer was always COLD and FRESH....SALADS were fresh and good quality....
Only thing I wish was that they had covered parking available - it would be nice to provide protection from the snow and hail storms, but there's PLENTY of parking around the hotel, and the area is SAFE, QUIET, and CONVENIENT with a couple of small restaurants within walking distance, as well as a nearby King Soopers for groceries and supplies and a Kohls is right around the corner on Quebec, along with a gas station and car wash.
The entire area is really, REALLY pleasant...
We had stayed at this hotel earlier in 2011 when I volunteered at the US Women's Open Golf tournament, and the cable service was more extensive than it was when I lived there from November 2011 onwards, but I heard that it was going to be reinstated following the remodel.
They were planning on remodeling the hotel in May/June when I ended my stay, and it sounds like the remodel went well....
This is one of the few hotels in the area that has an outdoor pool, and while I didn't use it when I lived there, we used it when we visited in June 2011, and it's spacious and well maintained. There's also a sport court with basketball courts and a volleyball net during the summer, along with a BBQ pavilion for summertime cookouts....
I cannot recommend this property highly enough - when staying in SE Metro Denver, I will not stay anywhere else......