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“Bizarrely arrogant service” 1 of 5 bubbles
Review of Eagle Motel

Eagle Motel
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Eagle Motel
Ranked #7 of 10 Hotels in Manitou Springs
Reykjavik
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Bizarrely arrogant service”
1 of 5 bubbles Reviewed 9 September 2012 via mobile

The rooms at this motel are clean and well equipped (good amenities) but the experience was ruined by a rude older manager/owner that lied to our face and then jacked up our price.

We called a few hours before arriving and confirmed a $65 rate. When we arrived we said we'd called earlier and he said no, we had not. He'd been there all day and he didn't get a call. We informed him that, well, actually we did call. He then looked us in the face and said "there's no reason to lie".

Unbelievable! This man thought it was okay to greet his guests by calling them liars. I didn't get fussy but casually pulled out my iPhone and showed him his number in my call list, explaining that I had called at 5.32 earlier today. He didn't seem to understand and insisted we hadn't called. He then said "I'll give you a room though." As if we were SO lucky to get to stay there. He gave us a double queen room for $70, more than what he had promised us a few hours earlier. 

Either this is a scam to jack up the prices a bit, or this owner is a hopelessly rude and stubborn man. Either way, I would not recommend anyone to stay here. 

Side note - the seemingly cozy hot tub area pictured is in reality a small shack located pretty much on the highway so there would be no way to feel comfortable there. It was closed when we were there, anyway.

  • Stayed September 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank choazie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 reviews from our community

Traveller rating
    30
    31
    12
    5
    6
See reviews for
30
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 August 2012

As others have said, it is an "old style" family owned and operated motel. We found it to be very clean and quiet. The owner is a personable gentleman. You will enjoy a conversation with him. He knows the area and can give you excellent ideas for restaraunts and things to see in the area. We would stay here again if in the area.

Room Tip: We asked for a second floor room. It was very quiet.
See more room tips
  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chester H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 July 2012 via mobile

60's on the outside. Spotless rooms. Everything works. Water pressure in showers would put most fire hydrants to shame. The staff are very friendly and helpful.

Stayed July 2012, travelled as a couple
Helpful?
2 Thank Jeffrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
191 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 8 July 2012

Look, this is a economy motel, sure it's older, however we found it pretty clean and neat. Plus their shower was the best I've found in years!!! Can You Say HIGH Pressure, this shower could stirip paint. I only wish I could get our showers at home to be this strong.

I want to say, my wife forgot her shoes at the hotel, staff was good enough to hold shoes for us as we drove back across town to retrieve them. please know, we didn't try the WiFi or Hot Tub so I can't coment on these amenities.

Room Tip: Direct TV satellite requires extra patience if you're not familuar with it.
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  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarathonManiac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, Nebraska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 September 2011

Very affordable, clean, and comfortable. The location is great. We had a wonderful stay and will again. Everyone was friendly, helpful, and accomodating. The room was large enough for a family of 4. The separate changing area was especially handy and the shower was great, We really enjoyed the hot tub and view.

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Peg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 September 2011

Had a nice night here. Brilliant location in lovely manitou springs. A very comfy king room. Great shower. Lots of satellite channels and free wifi in rooms worked well.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank katep09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waxahachie, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 13 September 2011

Small old fashioned motel. Very clean and comfortable. For the value, it was above average. Old fashioned also means no continental breakfast, but there are plenty of places near by that serve a great one. Hot tub was warm and inviting, but is locked when it says it is closed, no sneaking in. You just have to remember that at a place like this, yes it is a motel that is charging money, but you are basically a guest of this family here, therefore, his rules and ways of doing things are not really negotiable. You would not demand your way at someone elses home, you would just adapt and be thankful for the clean room and towels. Convenient to all sight seeing, lots of really great restaurants near by.

Room Tip: Upstairs rooms are the nicest, but there is no elevator. Back room was really quite and nice.
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PG12356852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eagle Motel

Property: Eagle Motel
Address: 423 Manitou Avenue, Manitou Springs, CO 80829
Phone Number:
Region: United States > Colorado > El Paso County > Manitou Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
#1 Best Value Hotel in Manitou Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — Eagle Motel 2*
Number of rooms: 25
Official Description (provided by the hotel):
Located at the foot of Pikes Peak, owned and operated since 1992 by a U.S. Navy veteran. Nestled in the foothills of the Colorado Rocky Mountains in beautiful Manitou Springs, Colorado. 25 total rooms. 21 non-smoking rooms and 4 smoking rooms. 3 rooms on the 2nd level and 22 rooms on the lower level. 19 rooms with 2 queen beds and 6 rooms with one king bed. Some rooms with refrigerator and microwave. We have an outdoor hot tub-spa. ... more   less 
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Also Known As:
Eagle Hotel Manitou Springs

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