The rooms at this motel are clean and well equipped (good amenities) but the experience was ruined by a rude older manager/owner that lied to our face and then jacked up our price.
We called a few hours before arriving and confirmed a $65 rate. When we arrived we said we'd called earlier and he said no, we had not. He'd been there all day and he didn't get a call. We informed him that, well, actually we did call. He then looked us in the face and said "there's no reason to lie".
Unbelievable! This man thought it was okay to greet his guests by calling them liars. I didn't get fussy but casually pulled out my iPhone and showed him his number in my call list, explaining that I had called at 5.32 earlier today. He didn't seem to understand and insisted we hadn't called. He then said "I'll give you a room though." As if we were SO lucky to get to stay there. He gave us a double queen room for $70, more than what he had promised us a few hours earlier.
Either this is a scam to jack up the prices a bit, or this owner is a hopelessly rude and stubborn man. Either way, I would not recommend anyone to stay here.
Side note - the seemingly cozy hot tub area pictured is in reality a small shack located pretty much on the highway so there would be no way to feel comfortable there. It was closed when we were there, anyway.
- Official Description (provided by the hotel):
- Located at the foot of Pikes Peak, owned and operated since 1992 by a U.S. Navy veteran. Nestled in the foothills of the Colorado Rocky Mountains in beautiful Manitou Springs, Colorado. 25 total rooms. 21 non-smoking rooms and 4 smoking rooms. 3 rooms on the 2nd level and 22 rooms on the lower level. 19 rooms with 2 queen beds and 6 rooms with one king bed. Some rooms with refrigerator and microwave. We have an outdoor hot tub-spa. ... more less
- Reservation Options:
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- Also Known As:
- Eagle Hotel Manitou Springs