My husband and I stayed at 1892 Victoria's keep the day before yesterday. This was our first stay in a bed and breakfast. We stayed in 'The Queen's Chambers'. We did not meet the owners, but our hostess, Lindsey, was very friendly. Someone in another review commented that the jacuzzi tub took too long to fill up. I think it filled up quite fast. The bed was very comfortable and I slept great. My only complaint with the room is that the wall paper is peeling all around the ceiling.
Our breakfast was PHENOMENAL! We were served an egg strata. I have Celiac Disease and cannot eat gluten. So they provided gluten-free bread for me and made sure my breakfast was gluten-free.
Before our trip we tried to get in touch with the owner's to let them know about my dietary needs; my husband forgot to tell them when he booked the room. He called for three days and noone answered the phone. He left two voicemail messages and his calls were not returned. There was no email address listed on the website. Since he was local he even went to the location, only to find no one was there. He finally found an email address on his receipt of the down payment. His email was replied to almost immediately. It turns out the owners had gone out of the town and the hostess was given those days off. We were tempted to cancel our reservation because who runs a business and then doesn't have any way for anyone to get a hold of them? In the future, the owners should change their voicemail message to let callers know that their calls will not be returned for several days or provide an email address on their website.
- Official Description (provided by the hotel):
- 1892 Victoria's Keep offers two vacation rental properties nestled at the base of Pikes Peak, with creek side frontage. Located only two short blocks from historic downtown Manitou Springs for shopping, dining, attractions and galleries. Our most popular suite has a jacuzzi tub for two to relax and rejuvenate, fireplace, A/C, kitchenette, BBQ grill, flat screen TV, and a small deck overlooking Miramont Castle Museum. In addition, we have a one-bedroom cottage, completely furnished, A/C, double fold out sofa, kitchen facilities, BBQ Grill, porch, patio and linens for your very own family vacation rental. Cottages sleep up to 4 people, breakfast is not included. Pets considered for additional fee. ... more less