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“Disappointed again”

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Red Arrow Inn & Suites
Ranked #5 of 10 Hotels in Montrose
Certificate of Excellence
GreenLeadersBronze level
Colorado
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Disappointed again”
1 of 5 bubbles Reviewed 11 April 2011

We stayed in this hotel about 5 years ago with our dog & it was nice.
We made reservations 3 years ago for the King room we had previously stayed. We informed them we had a dog & they said no problem. We arrived & were told no dogs in King rooms. Ok once is an accident.
We called & asked if their policy had changed about the King rooms and explained about the previous attempt. The reservationist assured us they had changed the policy back. We booked 3 nights. When we arrived on Thurs we were informed "no dogs in the King rooms". I think this is called bait & switch!!! We went to the Country Lodge instead & had a great stay again.

  • Stayed April 2011, travelled as a couple
    • Service
Helpful?
3 Thank Sara1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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503 reviews from our community

Traveller rating
    292
    140
    37
    20
    14
See reviews for
155
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 January 2011

I own two restaurants 65 miles apart. One in Gunnison, CO and one in Montrose, CO. My restauarnt in Montrose is a stones throw from the Best Western. I stay for a few days at a time. It's nice to come home every dayt o a clean room with the bed made and a hello from all the friendly staff. Its' the simple touches like having the snow scraped off my windshield when I go out to my car on a cold wintery morning morning.
I'm looking forward to the warmer days of summer to go take a dip in the pool right outside my door.
Nice place. Friendly staff. Nice hosts!

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikegarlic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littleton, Colorado
1 review
5 of 5 bubbles Reviewed 27 January 2011

We have stayed at the Red Arrow several times over the years. They have done a great job of maintaining their rooms and providing a comfortable stay. It is a great value for the size of room & amenities. Staff is always friendly and helpful.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wolfman12_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 January 2011

We spent 3 weeks traveling around NV, UT, & CO. This was by far the best deal we found. For around $60 in January, we had a huge room with two queen beds that opened onto to very large fenced yard where we could take the dog to explore. There was also a pool, hot tub, and great children's play area. The room had a micro, fridge, & coffee maker and came with a nice breakfast with eggs, sausage, biscuits & gravy and more. The owner and his staff were very friendly and helpful. We will definitely return.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martha2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyons, Colorado
1 review
5 of 5 bubbles Reviewed 19 December 2010

After I had a snafu with another hotel I dropped in here to check it out, and glad I did. I got a great rate and was plesantly surprised with the size of the room and ammemities. The staff was excellent. Free hot breakfast each morning. Ground floor room with direct access to parking lot. Balcony with chairs. WiFi. Huge bathroom with sitting bench.
Good location, quite and easy access in and out.
My stay was 1 week for business. They have earned my repeat business for sure. Highly recommend this hotel.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Koodog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uden, The Netherlands
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 bubbles Reviewed 14 October 2010

Great place! Laundry, children's playground, outdoor pool. spa, lawns, BBQ area, good breakfast, large rooms, large patio/balconies and helpful staff. Great rates also esp. when you use a coupon. Montrose makes a good place to spend the night with all amenities and some excellent coffeeshops.
This BW certainly deserves all the good reviews. And thanks to its neighbour we also could receive Wifi. So that's a thing to be impwoved, better wifi reception and the room could do with an extra lamb. Bit dark. We would stay here again in a heartbeat. The almost next door restaurant Garlic Mikes has great food.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tet14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lahaina, Hawaii
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 12 October 2010

We stayed at the B.W. Red Arrow for two nights. The desk clerk who checked us in was very accomodating. The king bed room with jacuzzi was comfortable, very nice, and the value was fantasic. Our room (205) did not have a working phone so we had to rely on our cell (something about a switchboard problem). The ice machine in the convenience room was empty and we also had difficulty connecting to the hotel's wi-fi but was able to access the RV/Campground's that was nearby. Even with the inconveniences mentioned, we would stay here again.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Azicit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Arrow Inn & Suites

Property: Red Arrow Inn & Suites
Address: 1702 E Main St, Montrose, CO 81401-3811 (Formerly Best Western Red Arrow)
Phone Number:
Region: United States > Colorado > Montrose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Montrose
#2 Green Hotel in Montrose
#3 Family Hotel in Montrose
#4 Business Hotel in Montrose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Red Arrow Inn & Suites 3*
Number of rooms: 60
Official Description (provided by the hotel):
The Red Arrow Inn & Suites is your home base for exploration. Whether you are coming to Montrose to visit the Black Canyon of the Gunnison National Park, fly fish our amazing rivers, or just passing through on business, rest assured the Red Arrow Inn & Suites has you covered. Stay with us and experience the difference of an independent, family run Inn that cares about the details. Our mission is to provide genuine, superior customer service in an ultra clean, comfortable and unique environment. We have recently set a goal to become the most Eco-friendly hotel in Montrose and are implementing new sustainable, Eco-friendly practices that help give back to the community in which we live. We offer much more than the basics - those little extras that make your stay even more comfortable. We look forward to welcoming you and becoming your home away from home in beautiful Montrose, Colorado. We know you will love being our guest as much as we will love having you as one. ... more   less 
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Also Known As:
Best Western Hotel Montrose
Best Western Montrose
Montrose Best Western

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