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“Clean, Comfortable, nice pool, good breakfast.”

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Holiday Inn Express Montrose
Ranked #2 of 10 Hotels in Montrose
Certificate of Excellence
De Soto, Missouri
Level Contributor
340 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Clean, Comfortable, nice pool, good breakfast.”
5 of 5 bubbles Reviewed 1 July 2014

Nice, clean hotel. Staff were friendly and helpful. Pool was clean and nice. Room was clean, in good repair and the beds were comfortable. Had minifridge. Bathroom nice. Plenty of restaurants in area. Close to the Black Canyon of the Gunnison. Breakfast typical but nice and enough variety. We would definitely stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hjk1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 11 July 2014
Thank you for taking your time to write us a review. Its the feedback from people like you that makes us try to get better every day. We are very happy that you enjoyed your stay and that everything was up to your standards.
Please feel free to contact us if you have any suggestions that will help improve our service to you.
We hope to see you again next time you visit our beautiful region.
Again, thank you for your feedback and business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

301 reviews from our community

Traveller rating
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    21
    4
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Aurora, Colorado
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

This is the best place to stay in Montrose. My room was the King Suite with a small
kitchenette. Very well furnished and quiet on the 3rd floor facing south. No traffic noise
at all. Great bed and bath room with whirlpool tub. Breakfast is standard Holiday Inn and
was kept well stocked. Staff was polite and professional.
The only glitch was at check-in. Waited from 4pm till 4:45pm for my room. On the 2nd
day my room key was intentionally deactivated so I would be forced to return to the
check-in desk to sign a registration form I had signed the day before.
I will stay again next year on my annual motorcycle tour of this great part of my State.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mountainrider94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 11 July 2014
Thank you for taking your time to let us know about your experience at our property. I would like to apologize to you on behalf of my team for cancel your key instead of giving you a call and explain the situation to you, which it would be more polite and professional on our part, we value your business and your time. Your comment prompt us to retrain our team regarding this issue, thank you for mentioning.
We are glad to hear that besides our "glitch" you had a great time, and still thinks this is the best place to stay in Montrose, that was very gratious of you and we appreciate it very much.
We are looking forward to see you again, next time you visit our beautiful Montrose,CO
Thank you for your feedback and for your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 27 June 2014 via mobile

Great place to stay..very clean..friendly. .salt water pool..will definitely stay there again. The atmosphere was relaxing and the breakfast was great also. The price was also great. Nothing negative can I say about our experience there.

Stayed June 2014, travelled with friends
Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 11 July 2014
Thank you for taking your time to let us know about your experience!
We are delighted to hear that you had a good time and everything was up to your standards.
Please feel free to contact us if you have any suggestions on how can we became better.
We are looking forward to see you again next time you visit our beautiful Montrose, CO
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose, Colorado
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

This hotel is in a great location, although a little tricky to get to the entrance until you learn the way, but once there, there is ample parking. If you can, get a mountain view from the top floor. The hotel has more amenities than the average Holiday Inn including a salt water pool that has a lap lane, tables just for people who want to use there devices in the large sitting room and a well equipped business center for guests. The biggest difference in this hotel is the staff. Everyone, including the general manager of the hotel are amazingly friendly and helpful, remembering your name and offering accurate advice on places to see and dine. We were here for four nights and will be back for sure.

Room Tip: Third floor on the mountain view side.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 July 2014
Thank you for taking your time to write us such a wonderful review.
We appreciate your words to our property and to our team, we are pleased to hear that you felt taken care of, and that we could deliver the service you deserved as our ultimate goal is for every guest to feel special, because for us they are!
We are happy that you were able to enjoy our salt water pool, is great to be able to offer an safer and greener enviroment to our guests - thank you for mentioning.
Please feel free to contact us if there is anything we could have done better.
We are looking forward to see you again next time you visit our beautiful Montrose,CO
Thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

I came here for the Veterans of Foreign Wars Colorado Convention. I stayed for four nights. The entire city of Montrose threw out the red carpet for the nearly 350 VFW members who came to town!

I stayed at the Holiday Inn and wasn’t disappointed by the staff one bit. The first night they impressed us with a complementary barbeque of sausage, chicken, and hamburgers!

My review is based on my experience from many many hotels and resorts I have stayed in around the world.

The room I had was quite, well stocked, and clean. The room was a solid three star. The shower and bathroom are separate, with its own sink and mirror, the décor is up-to-date and clean.

The wifi was fast and appears to be wide bandwidth.

Breakfast was the typical buffet style, yet very good, and the staff managing the breakfast were one of the nicest people I ran into while in Montrose.

The hotel does have the average size and equipped gym for your workout, but I like a full gym and asked at the front desk if they had complimentary day passes for Golds Gym or another gym in the city. They do not, so if you’re a member of one of the national gyms you are good to go, if not, there are a few weights, an elliptical, a treadmill, and bike of low quality but it will still get you through a few days.

The pool is more like a single lane lap pool, with indoor and outdoor concrete Jacuzzis.

The parking lot location is a little weird, as you need to pull into the Safeway store parking lot to access the hotel or drive around the block and come around the back streets, there is no direct access from the main road.

The thing that bothered me the most by far was the smoking area right outside the main entrance, it was like walking through a gauntlet of smokers and a cloud of cigarette smoke. I wish the smoking area were moved away from the main entrance. I found the same conditions while walking in from the pool area entrance as well.

With all this said, I feel the Holiday Inn of Montrose should be your hotel too when visiting this city. I believe the staff from all levels went out of their way to please, and I saw this from everyone each day!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChiefRagnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 July 2014
We felt honored to host the VFW Conference at our hotel, we had a blast and we are delighted to hear that you had a good time as well.
Thank you for writing such a complete and honest review of our property, we appreciate your opinions and suggestions, specially the one about the location of the smoking area, your comment prompted us to look it for a more convenient location farther from the entrance area.
Please feel free to contact us if you have any other suggestions on how to improve our service to you.
We hope to see you again, next time you visit our beautiful Montrose.
Again, thank you for your feedback and your service.
Happy travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pueblo West, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 June 2014

We've have stayed at several hotels in the Montrose area and we keep coming back to this one. From the front desk to the room staff you can't beat their customer service. Brenda who is typically down in the breakfast area each morning is by far the nicest and most helpful person we've run into. Her level of service is that of a 5 star hotel and she literally treats you like royalty. We will continue to stay here every time we need a hotel in Montrose!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duece7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 3 July 2014
Thank you for taking your time to write us a review and for your loyalty.
We appreciate your kind words to our team, our goal is to deliver the best customer service possible and we are so happy that you experienced it once again, thank you for mentioning Brenda by name, she does raise the ordinary to extraordinary - We are very lucky to have her!
If you have any suggestions to help us increase our service to you please feel free to reach out.
We are looking forward to see you again next time you visit Montrose.
Again, thank you for your feedback and your business.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose, Colorado
1 review
5 of 5 bubbles Reviewed 22 June 2014

Excellent rooms, breakfast area, conference rooms, and business areas. Highly recommended. Commendations go out to Karen Fox and Brenda.

Hal Emick, VFW Post 784 Montrose Commander
State Convention Host Post 18-22 June 2014

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harold E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review, 24 June 2014
Thank you for choosing the Holiday Inn Express Montrose as the host hotel for the VFW Conference and as a venue for several of the conference events. We felt honored for the opportunity to serve you and we are very happy to know that we were able to deliver a service up to your standards.
Thank you for the special commendation to Fox and Brenda, they were really excited to have you here, actually we all were! We sincerelly hope you had enjoy your stay as much as we enjoyed having you here!
Thank you for your feedback, your business and your service.
Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Montrose

Property: Holiday Inn Express Montrose
Address: 1391 South Townsend Ave., Montrose, CO 81401
Phone Number:
Region: United States > Colorado > Montrose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Montrose
#1 Family Hotel in Montrose
#3 Romantic Hotel in Montrose
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Montrose 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable Rooms and Suites. Located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler, 15 minutes from the breathtaking Black Canyon National Park, gateway to Southwest Colorado and Telluride. Seven meeting rooms for conference and banquets for up to 450 people. Free Airport shuttle. Complimentary breakfast, internet and parking. Lap Pool, business center, inside and outside hot tubs, fitness center. ... more   less 
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Also Known As:
Holiday Inn Express Montrose - Townsend Hotel Montrose
Holiday Inn Montrose
Montrose Holiday Inn

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