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“Great Hospitality and Rooms!”
Review of Ouray Inn

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Ouray Inn
Ranked #9 of 15 Hotels in Ouray
Certificate of Excellence
Dallas, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hospitality and Rooms!”
Reviewed 20 July 2014

My boyfriend and I stayed a couple of nights at Ouray Inn and had an amazing experience. Little did i know my boyfriend was going to propose at the Inn. Andy and Kris were such great hosts and so hospitable with our special occasion. They had gotten us champagne and decorated our room with roses and chocolates and made our day even more special then it already was. They made sure to accommodate us and sure went the extra mile!!! We were so fortunate to run into such a thoughtful couple that are running this Inn.

The property is so beautiful and clean. It is located right in the middle of town and decorated with such beautiful flowers! The rooms were very comfortable and clean. We got a nice big king size bed and were very happy with the quality of the pillows and cleanliness of everything!

The breakfast in the mornings were delicious! They bake fresh pastries everyday. My favorite was the fresh apple turnovers!

Overall we couldn't have had a better stay and a more memorable engagement thanks to Kris and Andy. We really appreciated their thoughtfulness and generosity. It is really hard to find individuals like them now a days!

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JessicaM14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 29 July 2014
Dear JessicaM14,

I want you to know how thankful we are that you took the time to let us know about your recent experience with us! We were thrilled to be a part of your special time!

We also had a wonderful time helping to make your stay and celebration a little more special! We are so glad you both enjoyed your time here.
We certainly hope to see you back soon!

Best of wishes for your future together as well!
Safe travels!
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107 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Albuquerque, New Mexico
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2014

We stayed at the Inn for two nights. After our first night of not sleeping in which was supposed to be a queen size bed we asked to move to a room with two beds. We were accommodated. The air conditioner in both rooms made a rattling noise (I guess they don't clean them) and produced no cool air. Thus, we could not sleep because of the hot room and the noise. The internet service (which they claim to have) was not functioning. I am a business person who depends on the internet 24/7. This was very disturbing. I asked several times about the service, no one had an answer. They all blamed it on the carrier, Century Link. Needless to say I could not get cell phone coverage either. The breakfasts consisted of pastries and cereal. By 8:00 they were out of everything! We did not sleep or eat. The rooms were clean although they smelled of too much perfume which I believe was frebreeze. The room was clean and up to date. The location of the Inn is fantastic. Right down town. They also allowed pets. We don't travel unless we can take our baby. Sleeping on vacation is one of the most important ideas for me. This is not the place to stay at if you want to sleep comfortable in a cool room.

Room Tip: no good tips too hot, no air conditioner that worked and noisy, no internet service
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Cat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 29 July 2014
Dear Cat G,
Thank you for taking the time to let us know about your recent stay with us. While it is always great to see the wonderful things about ourselves, it is equally, if not more important to see the areas where we need to improve. We just had our grand opening a month ago and there may still be some 'kinks' that are needing ironing! I'm so sorry that your experience with us was less than satisfactory. I understand that the most important thing for our guests is a good nights sleep. That is why we have placed wonderful beds in our rooms during the recent remodel.
We have also purchase all new air conditioner/heater units and they are in the process of being installed. I'm sorry you must have had a room with one of the old/original models in it.

Your second point about the internet is well taken! Yes - it's an imperative amenity! We are working closely with our vendor to ensure it's usability in the future.
We are certainly glad that you chose to travel to our beautiful town, and we want you to know that we have taken your concerns to heart and will continue to improve!
Have a safe and wonderful summer!
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

We had an unexpected stop in Ouray due to the road being closed due because of a rock slide. It would not reopen until Sunday morning. In looking for a place to stay, we stumbled across the Ouray Inn, and we are so happy we found this gem! Proprietors Kris & Sandy Bartol were wonderful hosts! We stayed the night that they were having a family gathering and we were invited to join the festivities as well as the meal! We felt like part of this wonderful family!

The room was clean and comfortable. The bed was wonderful! Breakfast was delicious!

Ouray Innn is very centrally located and withing easy walking distance of everything!

Someday when we return to Colorado and we travel the same route, we will definately make a point to stay again at the Ouray Inn. In the 17 nights of our vacation - covering 3500 miles and 5 states - this was by far the best motel that we had the good fortune to stay in overnight!

Best of luck to Kris & Sandy in their new adventure!

Room Tip: Just choose this Inn! You won't be sorry!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 29 July 2014
Dear Nancy H!
Thank you so much for taking the time to let us know about your recent stay at our Ouray Inn! We are so glad you stayed with us! We are very happy with our recent remodel and the property is really coming alive!
We would love to have you back whenever you come through our beautiful town again! Be safe and enjoy the rest of your summer!
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Jemez Springs, New Mexico
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 June 2014 via mobile

My husband and I decided very last minute to take an overnight trip to Ouray. The Inn had a great price through bookings.com. We were delighted with the inn. It is centrally located in downtown...all shops and restaurants are within walking distance.

The room as great. We brought our dog with us and we were easily accommodated. To have a dog there is a flat $20 fee...not added daily. The room was cozy, the bed very comfortable, microwave, and mini fridge. The exterior of the inn is full of bright colors and hanging flower pots. There is even a nice garden with chairs and a picnic table. We will definitely go back to Ouray and stay at the Ouray Inn!

Oh! And the breakfast is very nice. Baked goods from the local bakery, biscuits, cream gravy, sausage and the usual yogurt, fruit and cereal.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank Rockportcrafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 30 June 2014
Dear Rockportcrafter,
We are so glad that you enjoyed your recent stay with us! We appreciate that you took time out to write your review and we hope to see you back in Ouray, Soon! Safe travels and enjoy your summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gunter, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

The location to downtown was perfect, the room was clean and well maintained. The hosts are friendly and hard working. We witnessed them going the extra mile helping an older couple with their 3 grand-kids reconfigure a room to make them more comfortable. We will definitely stay here again.

Room Tip: In addition to the great hosts, the other travelers were friendly and very personable. I think this...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vance M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 29 June 2014
Dear Vance M,
Thank you! We so appreciate your taking the time to share your experiences about your recent stay at our Ouray Inn! We are thrilled you enjoyed yourself and we certainly hope we have the chance to see you again! Have a safe and relaxing summer!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2014

Ouray Inn is a Great place to stay. Family owned ;outstanding quaint little fun place to stay. Just what we were looking for. Charming rooms,comfortable beds,soft towels, wine and snacks on check- in. Nice breakfast. Very relaxed and close to downtown. Would highly recommend the Ouray Inn. We had a wonderful stay. The staff was outstanding and very friendly. Made us feel right at home.

JayDee and Elaine G (Tx)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 25 June 2014
Dear Elaine G,
I'm so grateful that you took the time to let us know about your recent stay at the Ouray Inn! We certainly enjoyed having you stay with us! I will pass your encouraging words on to our hard working staff!!
I'm delighted you enjoyed your time here and we hope to see you again! Enjoy your summer!
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glenwood springs
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 June 2014

We did not have a reservation...looked around at other motels while cruising this small mountain town of Ouray. We saw this quaint/attractive rustic looking Ouray INN. We are glad we did find it, as we are adventures and sometimes just "go for it".

WE DID and OMGosh Loved IT

Arriving in early afternoon we decided to enjoy the views from their sun deck, got some rays and watched the peaceful mountains seem to move with the swaying Pines! WE took a nice hike.
The town too was awesome, we enjoyed the storekeepers...and the tourists waived at us...just like home.. we also walked from the Ouray INN right to downtown (1 block ). The restaurant/pub food was so good, and so we shoped and of course found a great outfit for my wife... Ouray has a dinner theater...and thought..we will come back...soon. We missed the dinner theater but enjoyed ourselves so very much.

The hot springs pool was unbelievable, clean natural mineral water, we felt like new. We asked the managers at the Ouray INN.. if we could check out later than 11 am and they extended our stay until noon with no strings attached... We hope you visit this wonderful historic Western Colorado Destination, as we did. You really need a couple of days. You might want to get reservations to this place, though. That night after we came back from dinner...They were packed! and this is the reason why.

We were so happy and treated like we were friends, in the evening we enjoyed a glass of wine, some cheese, the views and the managers, the guests... the people there...well it was great fun for us. Thank you, Ouray INN and this wonderful place.

Room Tip: We liked the upstairs, the views and the sun deck.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flyboytwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lstros, Guest Relations Manager at Ouray Inn, responded to this review, 16 June 2014
Dear Flyboytwo,

Thank you for your review of our newly remodeled Ouray Inn! As you may have noticed we just finished a full remodel including flat screen t.v.s! Yes, folks are certainly enjoying our sun deck just as you said!
Our hard working staff will be delighted to read your review as well!
Hope to see you back in our neck of the woods again soon! Enjoy the rest of your summer.
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Additional Information about Ouray Inn

Property: Ouray Inn
Address: 120 W 6th Ave, Ouray, CO 81427
Region: United States > Colorado > Ouray
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #9 of 15 Hotels in Ouray
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ouray Inn 3*
Number of rooms: 19
Official Description (provided by the hotel):
Quaint little fully remodeled (inside and out) May of 2014. We offer complementary wine and cheese reception from 5pm to 7pm on Friday and Saturday as well as a continental breakfast. We are only 1 block from Main Street where you can enjoy great eateries, breweries, and enjoy our small town shoppes. ... more   less 
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