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“Outstanding Lodging”

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Twin Peaks Lodge & Hot Springs
Ranked #13 of 15 Hotels in Ouray
Reviewed 4 August 2008

Great room, nice bedding, wonderful natural products supplied - the town is known a the Switzerland of America and it felt like you were in alps - great expierence....

  • Stayed: July 2008, travelled on business
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Thank janewms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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613 - 619 of 647 reviews

Reviewed 29 July 2008

A local recommended that we stay at the Twin Peaks Best Western so that we could star gaze while soaking in their mineral hot springs (they have an indoor one too.) Our kids loved playing in the warm pool.

Our kids also likee making their own waffles in the complimentary breakfast room. They are tasty too.

The hotel is close to down town so you can walk to dinner and stores, and you can walk to the ice climbing park. Deer frequent the town at night time.

Besides these unique features, this is your typical Best Western grade hotel. When we arrived the screws holding bottom hinge to the door to the bunk bed room (or should I call it a closet. akin to sleeping in a submarine) were missing. To management's credit, it was repaired quickly. For some reason, at 4 AM the toilet decided to start refilling every 5 minutes.

  • Stayed: July 2008, travelled with family
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Thank BobD2H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2008

This hotel was amazing! The staff was friendly and nice. I had the best night sleep ever on their extremely confortable mattresses and the breakfast was very good as well. I would recommend anyone to stay here!!!

  • Stayed: July 2008, travelled as a couple
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Thank Manda0227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2008

I ended up booking this hotel after not finding what I wanted at other hotels (either they were not available or they didn't have a suite). We try to book a suite or 1 BR at some point during our week's trip so that the kids and us have some down time away from each other!
It is a cute hotel and outside it is kept up pretty nicely. There is a hot springs fed pool (so the pool is HOT - which is probably pretty nice anytime except when it's summer and hot outside) and then two other hot springs hot tubs, one specificly only for adutls.
The suite seemed to be clean and decent, but it was a very odd setup. To the right was a bedroom with a door that closed. However, for the kids to go to the bathroom, they had to walk all the way through our room in front of our tv. Not a huge deal, but just not the best way to set up a suite.
The main problem here was that the bathroom was litterally no bigger than 5 ' by 5' - and I am serious. TINY barely describes it. The tub and the toilet just barely fit. The sink was outside the door. For a suite, this is odd, considering that you might have up to SIX people in this room and even a child feels kinda squeezed in the bathroom.
Another not as big problem was that with THREE hot tubs/pools, there was only two towel racks, and NOWHERE to hang swimsuits here. Again, with up to six people in a room at a hotel that has hot springs, this was odd. It was hard to dry out the swimsuits.
The breakfast was fine. Everything we needed. Cereal, eggs, sausage, make your own waffles, doughnuts, coffee, juice, etc. Make sure you have your "tickets" for breakfast that they give you when you check in.
All in all it was a fine place to stay. It's very close to Box Canon falls (out of the hotel and walk left) which is a beautiful place to see. Walking into Ouray is about 4-5 blocks, but not bad. Ouray is a darling, scenic town, so the hotel would have to be kinda bad to diminish our stay here.

  • Stayed: June 2008, travelled with family
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Thank iwannatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2008

My husband and I just arrived without reservations. Our room was clean and spacious, the bed comfortable and the staff was very friendly and helpful. They gave us a special pre-season rate. The hot breakfast they offered the next day was OK and plentiful with lots of variety. I would/will stay there again.

Stayed: April 2008
Thank reddwhine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2007

We had to cancel a reservation there and were told by a motel employee when we made the phone reservation, that cancellation policy was one day prior to arrival. We asked if we needed to cancel by any specific time and he said as long as it was one day prior, we were OK. Although we cancelled one day prior, the motel manager we spoke with charged us a $35 cancellation fee. He rudely told us that we had to cancel by 3 p.m. and we called them about 5 p.m. When we explained that no one told us we had to cancel by 3 p.m., he refused to believe us or work with us. After returning from vacation, we contacted Best Western and they contacted the property manager directly, but he refused to work with them either. Best Western apologized to us for the motel manager's behavior, said that the property would have a mark against them, and sent us a travel card worth $40 to help compensate us for our troubles.

The motel is standard fair and OK, but the management sucks. Take what they say with a grain of salt. Hopefully, forwarned is forarmed.

  • Stayed: July 2007, travelled as a couple
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Thank TraverserTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2007

I agree with the back and forth reviews of this place. I do like the location, the rooms were pretty clean, it was a nice surprise to have a hot breakfast, but I kind of didn't like my room. It was pretty small and I really hated the setup. Maybe it was because I was set up in a weird corner room (it wasn't even on the hotel map 113 or 114 or 115?) but it was set up in a way that only one person could watch the TV on the bed and not comfortably at that. It's hard to explain but the room is so narrow that the TV does not face the bed and therefore faces the table. This was quite uncomfortable and useless really. I thought the service wasn't bad however. They had a nice lobby that housed hot cocoa or coffee at your convenience. All in all I've given this place a neutral review.

Stayed: July 2007
Thank emalemenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Twin Peaks Lodge & Hot Springs

Address: 125 Third Avenue, PO Box 955, Ouray, CO 81427
Region: United States > Colorado > Ouray
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Ouray
Price Range: £85 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Twin Peaks Lodge & Hot Springs 3.5*
Number of rooms: 53
Official Description (provided by the hotel):
This lodge is one of a kind. Offering mountain view rooms and breath taking scenes to ensure the perfect picture backdrop. We are located Next to the Million Dollar Highway(hwy 550)one block off Main St. Perfect quiet location away from the hustle and bustle of the city. All of our pools are Natural Mineral Hot Springs. Only a short walk from your room are savings. Continuing with, the Full Hot Breakfast. Our Chef will prepare you a vegetarian omelet full of your favorites. Not to mention, a make-your-own waffle station with hot maple syrup and canned whipped cream! You can look forward to Eggs, Bacon, Biscuits & Gravy, fresh fruit, and assorted hot and cold cereals. There's so much more than can be written here. You'll just have to see for yourself. Join us for a get away you will not forget. ... more   less 
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Also Known As:
Best Western Plus Twin Peaks Lodge And Hot Springs
Best Western Plus Twin Peaks Lodge & Hot Springs Hotel Ouray
Best Western Ouray
Ouray Best Western

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