We made reservations 2 weeks in advance for massages. We were told that this is where the 'locals soak'. Hah! I seriously doubt that. In fact, the place was completely EMPTY when we arrived at 10:45am for our massages. They were cleaning the outdoor swimming pool and the noise was unbelievably loud and distracting and it was to go on all afternoon! So, we were unable to use any of the facilities because the noise was unbearable. Talk about destroying the relaxed feeling from a nice massage! We were not told that this cleaning was going to happen when we booked our reservation, even though we had originally booked for another day when the pool cleaning would not be going on. When I asked the gal who booked us why she didn't tell us, she said she was sorry, she forgot and offered us 2 passes for the next day. But since the place is at least 70 years old, with chipped paint everywhere, smell of mildew, cracked tiles, and just old old old - with no charm whatsoever, we knew we would never come back here! I was really upset so they refunded us $20 because we didn't use their pools. Don't waste your time or money going to this run down old place!
- Official Description (provided by the hotel):
- Small-town charm & hospitality! Budget-friendly accommodations: Motel rooms, suites, mini-suites, park-model cabins and seasonal RV spaces. Amenities include: hot springs swimming pool, outdoor soaking tub & indoor hot baths (100% mineral water!). On-site, licensed massage therapists. Located in the heart of downtown Pagosa Springs, Colorado, right across from the San Juan River and at the base of the Reservoir Hill Recreation Area. Healing Waters Resort & Spa - Always a Warm Welcome! ... more less
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- Also Known As:
- Healing Waters Resort And Spa
- Healing Waters Hotel Pagosa Springs
- Healing Waters Resort & Spa Pagosa Springs, Colorado