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“Despite critical reviews, this is a great place.”
Review of Wyndham Pagosa

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Wyndham Pagosa
Ranked #3 of 14 Hotels in Pagosa Springs
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Despite critical reviews, this is a great place.”
Reviewed 28 August 2011

Like many I was worried at what the quality might be after reading many harsh reviews, but it's clear that they're working hard to update as quickly as possible. We first stayed in a newer unit near the golf course, but wanted to move to Eagles loft near the water. The eagles loft units were a bit older than the first place but both were very clean and really nice. My advice to anyone who freaks out at using a 10 year old appliance is to ask for a newer unit if it bothers you so much. Staff is great too. Overall this is a really nice resort and the fishing even just at Pagosa lakes is great.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Banzo8208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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597 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Dutch first
  • English first
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English first
Oklahoma
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 19 August 2011

This is an awesome Wyndham location - can't wait to go back next year. This is a typical Wyndham location and in a beautiful part of the country. Not sure what is up with all the negative reviews, I have only been dissapointed in one Wyndham on St Thomas Island but that is another story. We had two adjoining one bedroom units. Our unit was on the lake and in a great location. You can't pick your location so this will vary of course. The unit was clean, fully furnished and very big. There are activities, putt putt, tennis, and the shared recreation center ( we did not try that ). This is a large area so you will have to drive to do anything. Also - you have to try the Hot Air Balloon ride - totally worth it !

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank 72chev_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zion National Park, Utah
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2011

The resort is mingled into a private neighborhood and extremely spread out. We had to drive 5 minutes to get to the front desk, activity center, and swimming pool. The resort charges for pool towels and the pool is not available until the afternoon. To make things worse, the pool is part of a private community rec center. Guests must shower with people coming out of the gym prior to getting to the pool which is cold and mainly reserved for lap swimming. Definitely not child friendly. The sliding glass door on our unit did not have a functioning lock, but had a wood post that we had to remove if we wanted to use the door. Lack of accurate information on resort amenities led us to explore more rather than hang out at the resort.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank dspadaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timnath, co
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 August 2011

Upon arrival we had full trash cans and dirty piles of towels. Upon notifying the front desk they said there had been a mix up. They moved us and gave us a $25 gift cert for dinner. Nice gesture. The condos/rooms are dated and not very clean (dirty bathroom floors). The kitchen appliances were nice and everything worked. The resort is on the far west side of town so you have to drive 10 mins or so back to downtown to go to the springs, good restaurants, etc. If we come back to Pagosa I would recommend paying the extra $ and staying at the Pagosa Hot Springs resort. Wyndham was cheap though and the adage holds true... you get what you pay for.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank amacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California, USA
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 August 2011

Pagosa Springs is a lovely town close to many wonderful things in southwestern CO. We traded our timeshare for a week in the Ptarmigan section of the resort. These a single story duplex-type units. Quiet and private. Free wifi! Appliances were new Cuisiare and GE. Also two flat screen t.v.s. Furnishing were a bit tired, but sufficient. Check-in was smooth. Do not waste your time with the welcome appointment, as others have said. The Sunday evening presentation has free custard. Get there early to get raffle tickets and a free mini-massage. No hard sell; just information from local tour providers. You need to drive everywhere within the resort. No sauna to be found. Washer and drier in unit were great so we could pack light and wash as needed. No towel service, but I'd much rather have the washer to use as needed, even for their towels, then get towels replaced but have dirty clothes.

Ate at Tequila's. on the river across from The Springs resort. Good, reasonable Mexican food with a wonderful view. Pagoda Brewing Co. is very close. Funky atmosphere, outside under a tent, bark floor. Food was great. Loved the root beer float made of their own brewed root beer. Fragosa had great salsa, pizza, and paninis.

Spent half a day at the Springs Resort. It was worth the $16 discount from the Wyndham. You get a wristband for use of the facilities. Loved the Serendipity pool with it's waterfall; no need to pay for a back message! Bring your own towel, soap, and shampoo. Lockers are only $2 and you can enter them over and over. They don't rent tubes for the river, but you can get them across the street and float over to the resort.

While there we drove to Durango to take the train to Silverton. The expensive Silver Vista car is worth it. Reserve online ahead of time. Views are amazing. Service is fabulous - free drinks, tote bag, souvenir cup, ponchos if needed, and blankets to use if you're cold. In Silverton had lunch at Thee Pitts, Again - big pink building. Popular, but quick with the crowds. Shared a half slab of excellent BBQ ribs.

Drove to Mesa Verde about 2 hrs. away. The native Puebloans ruins are amazing. Ranger-led tours are very informative. Don't be afraid of climbing the ladders. Be sure to go to Spruce Tree House where you take a self-guided tour. There is a reconstructed kiva you can climb down into so you really feel what it was like for the ancients. We went to both the Cliff House and the Balcony House. We found both great, but if you only have time for one, we recommend Balcony House.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
11 Thank PShetler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 August 2011

Great trip until water system breached and we became ill. Pathetic that no one notified guests that we were supposed to be under safety orders to not drink water or be in the lake! Otherwise enjoyed Wyndam

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveTheBeach3Usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2011

We stayed at the Wyndham Pagosa for the weekend. It was my partner's bday. Not impressed with the room, completely outdated. The view was not what I expected. I requested a lakeview at front desk. I was told it was for property owners and week long stays; however, I was place on a "waiting list", false hope provided by the front desk clerk.

Customer service was pushy. Indicated I had to return for a gift bag and an hour long presentation on what I call "Time-share" buy in. I was not please with this and definitely did not give in; however, Tami was easy to talk to. Not impressed with the contents in the gift bag, 2 water bottles. Did recieve a gift certificate to an area restaurant. This was probably the best gift from the Wyndham Pogosa. Thanks!

I was an employee of Wyndham hotels at one point in Corpus Christi, Tx, and can honestly say, from my perspective, customer satisfaction/service was at the top of our list.

Room Tip: Buy a timeshare
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank clee4085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Pagosa

Property: Wyndham Pagosa
Address: 42 Pinion Causeway, Pagosa Springs, CO 81147 (Formerly Fairfield Pagosa Resort)
Phone Number:
Region: United States > Colorado > Pagosa Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Pagosa Springs
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wyndham Pagosa 3*
Number of rooms: 475
Reservation Options:
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Also Known As:
Wyndham Pagosa Hotel Pagosa Springs
Wyndham Hotel Pagosa Springs
Wyndham Pagosa Springs
Pagosa Springs Wyndham
Wyndham Pagosa Pagosa Springs, Colorado

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