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“Stay-cation”

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The Springs Resort & Spa
Ranked #1 of 14 Hotels in Pagosa Springs
Certificate of Excellence
GreenLeadersPlatinum level
Cortez
1 review
“Stay-cation”
Reviewed 9 April 2014

Apon arrival I parked right at the door and we spent a minute or two looking at the springs stretching our legs since we had been in the car 2+hrs, a man approached and asked if we were guests to which I replied yes, but it left me feeling unwelcome, like the vibe was 'how dare you park there'. Check in was quick and friendly. The lobby where our room was located was so elegant with a saxophone player entertaining guests, we felt like royalty! It was a trip that provided romance for the adults and culture and fun for our 6 children. Sofa bed was awful! don't plan on using as a bed. The room was small but all we did was sleep there as all our time was spent in the water or the fancy lobby. Beware of receiving extra robes and towels as these were offered to us but not explained they would cost extra. Overall a great time!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Jeanette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 18 April 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. It means a lot to the owners and management to have feedback on the areas where we can improve our accommodations and service. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,120 reviews from our community

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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (209)
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English first
Winnipeg
2 reviews
Reviewed 9 April 2014

Excellent resort, outstanding service and room. All the Staff were very friendly and helpful. Nice touch having coffee, tea, hot chocolate and juice available at front desk and having Bar Service at the pools. With 23 pools to choose from with varying temperatures there is something for everyone, and by staying at the Resort we had 24 hour access. We never had a wet robe or towel. This was a first visit for only a day/night but will definitely go back for a longer stay.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 18 April 2014
Thank you for your glowing review of our family-owned resort hotel. We're glad you enjoyed the therapeutic mineral water at The Springs Resort. We'd like to thank you for your feedback and we hope you consider joining us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 April 2014 via mobile

Great resort and cute little town. Only downfall was our room was not the best. Just very old and ran down, bed was not the most comfortable bed. But staff was very friendly and helpful. Spa was very nice as well. Overall my husband bad I had a great time.

Stayed April 2014, travelled as a couple
Helpful?
Thank Brooke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 18 April 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. It means a lot to the owners and management to have feedback on the areas where we can improve our accommodations and service. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs
1 review
Reviewed 7 April 2014

The staff very friendly and helpful, the pools outstanding a temp to fit everyone young and old, the grounds beautiful the view is breath taking. It seems everyone who works there really enjoys what they do.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Clark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 18 April 2014
Thank you for your glowing review of our family-owned resort hotel. We're glad you enjoyed the therapeutic mineral water at The Springs Resort. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pueblo
1 review
Reviewed 7 April 2014

We love this place but last time had a horrib
le experience. We were in the tubs late at night when a group of intoxicated younger kids were taking algae off yhe rock and throwing it at the hotel window and yelling harassing terms to me and my family who were trying to enjoy our one night in the tubs. Managment let the people stay after several warnings and didn't seem to care about our poor experience. It wasn't safe or legal for them to be that intoxicated in water. We were told the general manager would contact us and alan never did. Its a shame such an awesome and sacred place is being ran so poorly. Wouldnt recommend this place because of this.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel

Helpful?
Thank Katherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parker
1 review
Reviewed 7 April 2014

Pagosa hot springs are completely unique. The pools were relaxing and beautiful. We stayed in the "classic" rooms, which, for the price, were disappointing. Next time, we'll pay the admission price for the hot springs, which were truly spectacular, but stay elsewhere.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 18 April 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wyoming
Level Contributor
4 reviews
3 hotel reviews
Reviewed 6 April 2014

Just love Pagosa Springs and always stay at The Springs Resort...the 24-hour access and robes and towels make it easy to soak multiple times per day and everything they say about "healing waters" is true!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank WyomingGoGetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 18 April 2014
Thank you for your glowing review of our family-owned resort hotel. We're glad you enjoyed the therapeutic mineral water at The Springs Resort. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Springs Resort & Spa

Property: The Springs Resort & Spa
Address: 165 Hot Springs Blvd., Pagosa Springs, CO 81147
Region: United States > Colorado > Pagosa Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Pagosa Springs
#1 Romantic Hotel in Pagosa Springs
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Springs Resort & Spa 4*
Number of rooms: 79
Official Description (provided by the hotel):
A family-friendly hot springs resort in the heart of Pagosa Springs Colorado. Offering 23 individual soaking pools of varying temperatures terraced along the banks of the beautiful San Juan River. 100% naturally therapeutic mineral water. All our pools are fed by the Guinness record holder for the World's Deepest Geothermal Hot Spring. Included are a swimming pool, wading pool, waterfall and jetted tubs.  The Springs has various room types for our overnight guests, options range from budget to luxury lodging. Photos of each room type from Classic and Deluxe, to our Mountain and Signature Suites are available on our website. Rooms are a great value as they include many additional perks such as 24-hour access to the hot springs, Platinum passes for 2 days (arrival and departure day until 6,) complimentary access to our 5 Relaxation Terrace (18+) soaking tubs, upgraded towels, and plush robes. ... more   less 
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Also Known As:
The Springs Hotel Pagosa Springs
Springs Hotel Pagosa
Springs Pagosa
The Springs Resort & Spa Pagosa Springs, Colorado

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