We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pretty nice”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Springs Resort & Spa
Ranked #1 of 14 Hotels in Pagosa Springs
Certificate of Excellence
GreenLeadersPlatinum level
Mancos, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Pretty nice”
Reviewed 15 June 2014

We stayed in the new part, where the bed was very comfortable and the suite was clean and quiet, even being located right off the lobby, which has a nice bar. While it took awhile before the room was ready, the employees were friendly. You have to remember that you are at a hot springs, so there is the odor any time you are outside, and you may want to time your visits to the pools, since they were crowded from mid-morning through late afternoon. The pools appeared to be clean and it seemed to be well-maintained. I saw a couple of the older rooms and if you are looking for a less formal experience, they appeared to be plenty comfortable. We had a wonderful meal at The Alley, just a few blocks away.

Room Tip: The newer building seemed to be the quietest.
See more room tips
Green Features: Impressive. There is a sign outside that outlines the steps taken to make it a "green" building, heated geo-thermally and built using locally-sourced supplies. They give you a water bottle at checkin, which you can refill for free as many times as you want from their water cooler.
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We are committed to being an eco-friendly property, our newest Ecoluxe building is LEED Gold Certified and we have won the "Platinum" level of Trip Advisor's Green Leader Program. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,202 reviews from our community

Traveller rating
    1,889
    737
    328
    138
    110
See reviews for
1,082
1,617
74
52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Hesperus
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 June 2014

As stated before, when we are frequent clients there and have had no response from the previous email is ridiculous. We love pagoda hot springs and the fact that we spent almost 700 for one night in the O suite for our anniversary much less you do NOT expect to see pubic hairs on the bathrooms floor and a pair of mens boxer briefs in the bedroom. Obviously the housekeeping is NOT doing their job

Stayed June 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
6 Thank Lindsey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
We are sorry to hear about your less than excellent experience at The Springs Resort & Spa. Thank you for taking a few minutes to discuss your concerns. Guest feedback is a valued tool for us to continue to improve. Your comments are taken very seriously and will be immediately addressed. Guest feedback is a valued tool for us to continue to improve. Your comments are taken very seriously and will be immediately addressed. Please contact us directly at management@pagosahotsprings.com so we can speak about the details of your stay with us. Thank you for giving us the opportunity to correct our mistakes and make every future experience excellent!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach
1 review
Reviewed 13 June 2014

What an amazing trip! Our stay at the Hot Springs Resort was incredible, from the service to the beauty of the hotel. We spent hours in the springs every day, and the relaxation we felt was incredible.

Stayed June 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
Thank Katelyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for your glowing review of our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder
1 review
Reviewed 13 June 2014

Beautiful spot. Too crowded in pools most of the time for my liking. Unique location with ability to see the river from the pools, that was very cool. Might come back during low season. Really liked the gas fire pit outside of the newer unit.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Z Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. Thank you for your review of our family-owned resort hotel and we hope you consider joining us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espanola, New Mexico
2 reviews
Reviewed 13 June 2014

The experience was great except for the fact that check-in time was at 4:00 and even after requesting early checkin and then arriving at 11:00 and being told they would expedite our room, at 3:00 the room was still not ready and the person at the front desk was rude about my request. Otherwise the room was nice and the hot springs were lovely. Could use more shade during the day though.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank saraswatikaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. It means a lot to the owners and management to have feedback on the areas where we can improve our accommodations and service. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tijeras
1 review
Reviewed 12 June 2014

The Springs Resort & Spa was a memorable stay. Excellent and Attentive services and staff. Couples trip. Next time we want to bring the family. Highly recommend the Springs Resort & Spa for a great getaway.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
2 reviews
Reviewed 12 June 2014

Enjoyed our stay. There were 9 of us visiting. We stayed in the new hotel in a luxury suite. Not very luxurious though. Room was hot, and small. No table for all of to sit. The couch was not usable. It was broken and sagged all the way to the floor. The second bedroom was very small! Overall we could have used some more room, considering we could not all visit in living room, because of the heat coming from the fireplace, which no one could shut off, and the couch being in such bad shape. The staff was pleasant, the tubs were great, and the grounds are beautiful. That said, I think we overpaid for our room considering the condition. We will visit this spot again because of the hot springs and area, but will have to rethink what type of room we will rent.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jmazurek1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
We are sorry to hear about your less than excellent experience at The Springs Resort & Spa. Thank you for taking a few minutes to discuss your concerns. Guest feedback is a valued tool for us to continue to improve. Your comments are taken very seriously and will be immediately addressed. Guest feedback is a valued tool for us to continue to improve. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pagosa Springs hotels
3.5 mi away
High Country Lodge
High Country Lodge
#2 of 14 in Pagosa Springs
540 reviews
3.3 mi away
Wyndham Pagosa
Wyndham Pagosa
#3 of 14 in Pagosa Springs
609 reviews
3.4 mi away
Pagosa Springs Inn and Suites
Pagosa Springs Inn and Suites
#8 of 14 in Pagosa Springs
133 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Alpine Inn
Alpine Inn
#4 of 14 in Pagosa Springs
206 reviews
4.1 mi away
Econo Lodge - Pagosa Springs
Econo Lodge - Pagosa Springs
#5 of 14 in Pagosa Springs
149 reviews
0.7 mi away
First Inn of Pagosa
First Inn of Pagosa
#7 of 14 in Pagosa Springs
108 reviews
Show Prices
Show Prices
Show Prices

Been to The Springs Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Springs Resort & Spa

Property: The Springs Resort & Spa
Address: 165 Hot Springs Blvd., Pagosa Springs, CO 81147
Region: United States > Colorado > Pagosa Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Pagosa Springs
#1 Romantic Hotel in Pagosa Springs
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Springs Resort & Spa 4*
Number of rooms: 79
Official Description (provided by the hotel):
A family-friendly hot springs resort in the heart of Pagosa Springs Colorado. Offering 23 individual soaking pools of varying temperatures terraced along the banks of the beautiful San Juan River. 100% naturally therapeutic mineral water. All our pools are fed by the Guinness record holder for the World's Deepest Geothermal Hot Spring. Included are a swimming pool, wading pool, waterfall and jetted tubs.  The Springs has various room types for our overnight guests, options range from budget to luxury lodging. Photos of each room type from Classic and Deluxe, to our Mountain and Signature Suites are available on our website. Rooms are a great value as they include many additional perks such as 24-hour access to the hot springs, Platinum passes for 2 days (arrival and departure day until 6,) complimentary access to our 5 Relaxation Terrace (18+) soaking tubs, upgraded towels, and plush robes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd so you can book your The Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Springs Hotel Pagosa Springs
Springs Hotel Pagosa
Springs Pagosa
The Springs Resort & Spa Pagosa Springs, Colorado

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing