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“Expensive to Relax”

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The Springs Resort & Spa
Ranked #1 of 14 Hotels in Pagosa Springs
Certificate of Excellence
GreenLeadersPlatinum level
Colorado Springs
1 review
“Expensive to Relax”
Reviewed 18 June 2014

Nice clean comfortable rooms but pricey for just a place to sleep and pools to soak. Web cameras over the pools were a bit creepy. Bring your food as there is no restaurant or guide provided. I would likely not return based on value for dollar.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Lynda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 11 July 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We value the opportunity to improve upon our offerings and service. We do strive to be competitive to comparable natural hot spring resorts and offer all hotel guests many additional perks. We'd like to thank you for your feedback and we hope you consider joining us again!
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3,198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
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English first
Pueblo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 June 2014

Great views and hot springs. Hotel staff were GREAT. Water had a nice range of temperature selections. We were early on day of check in and were instructed to get our temporary robes from bath house. The lady and gntleman in the bath house were not friendly and wer hesitant to give us robes. All other staff were very friendly. Groundsare clean and plenty of sitting areas

  • Stayed June 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Kriss P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 11 July 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. It means a lot to the owners and management to have feedback on the areas where we can improve our accommodations and service. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sedona, Arizona
1 review
Reviewed 16 June 2014

Overall was great. Only bummer was not enough shady areas, and lounge chairs were in poor condition. If you want a good spot for the loungers or cabana hut seating get there early, as outside guest tended to hoard the good spots. Would definately eat at the Alley house grill, the Riff Raff brewery, and definately take a drive to treasure falls!!!! Amazing........

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, Nebraska
1 review
Reviewed 16 June 2014

The Springs is a Hidden Gem off the beaten path. My family and I drive here once a year and love every minute of it! The reception we had upon welcoming was great. Staff was exceptionally warm and friendly! The hotel was clean and comfortable. The only hiccup was waiting 45 minutes for our room to be ready. But not a huge deal by any means! The pools are amazing and I look forward to returning!

  • Stayed June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 16 June 2014

Stayed here one night on a trip west, well worth the stop. The room, with a king bed, was large, with a sink and microwave. Very clean. For the (about) $250. a night, we had 24 hour access to the hot springs right next door. If you consider the price of two adult admissions to the springs, the room was closer to $150. a night.
All the staff was very accommodating and welcoming. The springs are wonderful, small pools (kind of like big hot tubs) at several different temperatures along the river. The snack bar is reasonably priced. Would definitely stop here again.

Room Tip: This is a great hotel as it's the closest to the hot springs. You can walk over the bridge over...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ronnie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
We're glad you enjoyed the therapeutic mineral water soaking pools. We strive to be competitive to comparable natural hot spring resorts and offer all hotel guests many additional perks. We'd like to thank you for your feedback and we hope you consider joining us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arllington, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 16 June 2014

This is a great place to take grand kids to. Very family friendly. The grounds are beautiful and there is a section just for adults if you and not traveling with family, Love this place and will return again in October.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank csmith1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for your glowing review of our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flagstaff
1 review
Reviewed 15 June 2014

The people that work there rival Disney in general kindness and courtesy. No matter the time of day or night, there was always someone nice to ask if there was anything they could do for us, both in the front office and even the cleaning staff in the halls.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Zondra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 17 June 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Springs Resort & Spa

Property: The Springs Resort & Spa
Address: 165 Hot Springs Blvd., Pagosa Springs, CO 81147
Region: United States > Colorado > Pagosa Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Pagosa Springs
#1 Green Hotel in Pagosa Springs
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Springs Resort & Spa 4*
Number of rooms: 79
Official Description (provided by the hotel):
A family-friendly hot springs resort in the heart of Pagosa Springs Colorado. Offering 23 individual soaking pools of varying temperatures terraced along the banks of the beautiful San Juan River. 100% naturally therapeutic mineral water. All our pools are fed by the Guinness record holder for the World's Deepest Geothermal Hot Spring. Included are a swimming pool, wading pool, waterfall and jetted tubs.  The Springs has various room types for our overnight guests, options range from budget to luxury lodging. Photos of each room type from Classic and Deluxe, to our Mountain and Signature Suites are available on our website. Rooms are a great value as they include many additional perks such as 24-hour access to the hot springs, Platinum passes for 2 days (arrival and departure day until 6,) complimentary access to our 5 Relaxation Terrace (18+) soaking tubs, upgraded towels, and plush robes. ... more   less 
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Also Known As:
The Springs Hotel Pagosa Springs
Springs Hotel Pagosa
Springs Pagosa
The Springs Resort & Spa Pagosa Springs, Colorado

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