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“Always a great time” 4 of 5 bubbles
Review of The Springs Resort & Spa

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The Springs Resort & Spa
Ranked #1 of 15 Hotels in Pagosa Springs
Certificate of Excellence
GreenLeadersPlatinum level
Branson
Level Contributor
5 reviews
4 hotel reviews
“Always a great time”
4 of 5 bubbles Reviewed 22 July 2014

This is one of the most relaxing and fun places to visit. The facilities are really enjoyable and very nice. The only downside is, during our experiences, the rooms are never available in a timely fashion. It is very possible the 4 o'clock check-in will be five or after. On the positive side of this, they will allow you to use the locker rooms and go ahead and utilize the facility while you're waiting.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. It means a lot to the owners and management to have feedback on the areas where we can improve our accommodations and service. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,971 reviews from our community

Traveller rating
    1,760
    683
    297
    128
    103
See reviews for
991
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
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English first
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 July 2014 via mobile

Stop here on a road trip from st.louis. 2nd time here at the resort. We get to stay in the new building room 423 this time. Very nice room love the hot tubs. Staff are super nice and very respectful. Not much to do in pagosa springs we only stop here because of the spring resort. Pricey but we love it and will come back for sure. Highly recommended for romantic getaway.

Stayed June 2014, travelled with family
Helpful?
Thank Dewey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. Next time you are in town, let our concierge know you are looking for activities in town. We'd be happy to help you find a fun activity, such as a nice hike or an ATV tour of beautiful Pagosa country. Thank you for your glowing review of our family-owned resort hotel and we hope you consider joining us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pueblo
1 review
5 of 5 bubbles Reviewed 22 July 2014

Great escape from reality.

Always enjoy the resort with family, friends, and co workers.

The newly remodeled rooms are beautiful.

Been coming for years and the staff is always welcoming and very kind!




  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Joella@ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
Thank you for your glowing review of our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 22 July 2014

This wasn't worth $200 a night. The room was small--think Motel 6, the TV was the size of a postage stamp-about 14" across, no movies on demand, and LOUD wall AC. The beds were comfortable and the rooms were quiet. The hot springs are amazing, but an hour or so is enough. You'd do better to stay in one of the local hotels and just go to the hot springs for an evening than stay at this ridiculously priced "resort" that DOESN'T have continental breakfast or exercise equipment. I will never stay here again.

Room Tip: If you MUST stay, find a room in the NEW parts of the resort-NOT the old, "ski hotel" area...
See more room tips
  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Torre N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
We'd like to thank you for taking the time to review your stay. Thank you for taking a few minutes to discuss your concerns. Guest feedback is a valued tool for us to continue to improve. We strive to be competitive to comparable natural hot spring resorts and offer our guests additional perks, such as the 24-hour our 23 mineral pools, including the quiet, adults-only VIP pools, as well as plush robes, and upgraded towels. Additionally, we encourage our guests to soak on both their arrival and departure days, a $212 value! We also offer a Gym Guest Pass to a local Pagosa Springs gym for any inquiring guests. We'd like to thank you again for your feedback and we hope you consider joining us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raton
1 review
4 of 5 bubbles Reviewed 21 July 2014

If you want a relaxing vacation this is the place. The property is gorgeous, clean, and we'll maintained. We spent 5 nights and witnessed every pool being drained and cleaned at least once if not twice. I would give them a 5 but there is always room for improvement; and in this case as small as that may be.


  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Kerry@ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
Thank you for taking the time to review your stay! We're glad you enjoyed the therapeutic mineral water at The Springs Resort. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio Rancho
1 review
5 of 5 bubbles Reviewed 21 July 2014

We had a wonderful time at Pagosa Springs Resort. We had a great suite and loved soaking in all of the hot tubs. The massage was the icing on the cake! I highly recommend this place! The town of Pagosa is beautiful, too!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
Thank you for taking the time to review your stay! We're glad you enjoyed the massage you received at The Springs Resort, and exploring our little hometown. We'd like to thank you for your feedback and we hope you consider joining us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs
1 review
5 of 5 bubbles Reviewed 21 July 2014

My husband and I were without the kiddos for a week & decided last minute to take the staycation on the road. What a romantic getaway! Pagosa Hot Springs was unforgettable. A treasure to be enjoyed in our beautiful Colorado.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Abby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this review, 6 August 2014
Thank you for taking the time to review your stay! Thanks for making The Springs Resort a part of your special not-so-staycation. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Springs Resort & Spa

Property: The Springs Resort & Spa
Address: 165 Hot Springs Blvd., Pagosa Springs, CO 81147
Region: United States > Colorado > Pagosa Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Pagosa Springs
#1 Green Hotel in Pagosa Springs
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Springs Resort & Spa 4*
Number of rooms: 79
Official Description (provided by the hotel):
A family-friendly hot springs resort in the heart of Pagosa Springs Colorado. Offering 23 individual soaking pools of varying temperatures terraced along the banks of the beautiful San Juan River. 100% naturally therapeutic mineral water. All our pools are fed by the Guinness record holder for the World's Deepest Geothermal Hot Spring. Included are a swimming pool, wading pool, waterfall and jetted tubs.  The Springs has various room types for our overnight guests, options range from budget to luxury lodging. Photos of each room type from Classic and Deluxe, to our Mountain and Signature Suites are available on our website. Rooms are a great value as they include many additional perks such as 24-hour access to the hot springs, Platinum passes for 2 days (arrival and departure day until 6,) complimentary access to our 5 Relaxation Terrace (18+) soaking tubs, upgraded towels, and plush robes. ... more   less 
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Also Known As:
The Springs Hotel Pagosa Springs
Springs Hotel Pagosa
Springs Pagosa
The Springs Resort & Spa Pagosa Springs, Colorado

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