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“Downtown Pueblo”

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Courtyard Pueblo Downtown
Ranked #7 of 25 Hotels in Pueblo
Reviewed 16 August 2014

I was visiting from Australia and on the advice of a friend, chose the Courtyard Marriott for its proximity to the Riverwalk and downtown and I was so happy with that decision. The hotel is very clean and comfortable. The staff were fantastic, nothing was ever a bother, and they always greeted me (and everyone else I saw) with willing smiles and such warmth. The Marriott was home for me for 17 nights and I would gladly stay there again. I was so happy to get a room on the top floor with a sweeping view of the mountains. Great view!

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 21 August 2014

Jan - thank you for posting comments about your stay with us at the Courtyard by Marriott Pueblo Downtown! We truly enjoyed having you for 17 days, and the staff and I hope to see you again if you ever again make the long trip from Australia to Pueblo!

All the best,
Lyla Rentschler
General Manager

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Reviews (211)
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149 - 155 of 211 reviews

Reviewed 9 August 2014

Need 2 rooms for our family and had a good stay. Nice rooms with comfortable beds. Friendly and helpful staff. Right next ti interstate for easy on and off. Few homeless folks around. Parking lot attendant is present at night.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank JRS1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 12 August 2014

JRS1976 - we appreciate your time in posting comments about your stay with us at the Courtyard by Marriott Pueblo Downtown. Our staff enjoyed having you here, and we look forward to your next visit!

All the best,
Lyla Rentschler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

We stayed a night in Pueblo and were so wonderfully surprised. I thought of it as an old steel town, but we loved the Marriott which has Starbucks 24/7, a convention center, a great sculpture of Medal of Honor recipients (there are FOUR of them from Pueblo), great rooms and even a view from the 7th floor. the staff went above and beyond to make sure we had a great stay.

Room Tip: We enjoyed the 7th floor with a view. We had no issues. Our room faced over the front entrance. Park...
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 7 August 2014

Donna D - we appreciate your time in posting comments about your stay with us at the Courtyard by Marriott Pueblo Downtown! We're so happy to hear that you enjoyed your time here, and that our staff made sure you had an excellent stay. We hope to see you again soon should your travels bring you back to Pueblo!

All the best,
Lyla Rentschler
General Manager

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Reviewed 1 August 2014 via mobile

Stayed here for a convention. Rooms were spacious and clean. I like the fridge and microwave. The lobby is a great meeting area and has convenient bar in it. Plenty of nice places to grab good meals around within walking distance. Prices are decent as well. It's within walking distance of the local convention center.

Stayed: August 2014
Thank S8epilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 4 August 2014

S8epilot - thank you for posting comments about your stay with us at the Courtyard by Marriott Pueblo Downtown. We're very happy to hear that you enjoyed your stay, and that our downtown location served your needs. We hope to see you again soon should your travels bring you back to Pueblo.

All the best,
Lyla Rentschler
General Manager

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Reviewed 1 August 2014

We recently stayed for the second time at this hotel. We returned because of the positive initial impression. Rooms are fine, beds are firm, service was good. However, a music festival was going on downtown and there were a lot of intoxicated pedestrians, including people picking up taxis at the hotel. We nearly had an altercation while checking in with a taxi driver and his intoxicated passengers (one of whom slammed the mirror on our truck against the window), and the security guard for the parking lot did nothing to help. We also had difficulty getting food service inside, as the staff was serving beverages chiefly and the food area's cash register was out of paper. In the end, the meal was not even processed, and the manager apologized when we checked out. But my sense is that the area of the hotel is a bit dicey. We also were subjected to loud music till midnight (it was a Friday). Some of this is not the hotel's fault, but I doubt we will return.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AvgGuy008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 4 August 2014

AvgGuy008 - we appreciate your time in leaving comments about your stay with us, and we're sorry to hear that you were not 100% satisfied. The Arts Center across the street runs a summer concert series on weekend evenings, but the downtown area is actually quite safe and frequently visited. We are making adjustments as necessary to our parking lot security during these busy times to ensure the safety and security of our guests.

Thank you staying with us, and we hope that you will come and stay with us again should your travels bring you back to Pueblo.

All the best,
Lyla Rentschler
General Manager

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Reviewed 28 July 2014 via mobile

Spent several nights there for training. Was a good place to stay. Good clean room. Was close to Riverwalk and several good restaurants. The bar downstairs was good and had friendly bartenders. The front desk staff were good too. Had one small issue, air conditioning didn't get as cold as I would like, but it was cool.

Stayed: July 2014, travelled with friends
Thank 554jeffc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 29 July 2014

Jeff C - we are thrilled to hear that you enjoyed your stay with us, and we thank you for your time in posting comments! We're happy to know that our central location in downtown Pueblo served your needs, and that you found some time to enjoy the Riverwalk. Our staff enjoyed having you here, and we are looking forward to your next visit!

All the best,
Lyla Rentschler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

Great stay! Rooms were clean and almost everything worked properly. One room had a hair dryer which should have been cleaned to prevent overheating shutdown. Breakfast is a little strange, especially for people who do not stay frequently at Courtyard. The breakfast staff was not too friendly and it took a while to understand the order ritual. Marriott usually does a better job of communication.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Barangabill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterstateHotels, General Manager at Courtyard Pueblo Downtown, responded to this reviewResponded 29 July 2014

Barangabill - we appreciate your time in posting comments about your stay with us, and we're happy to hear that you had a great stay with us! I have shared your comments with our breakfast staff and we're working to streamline the whole process. We hope to see you again soon should your travels bring you back to Pueblo!

All the best,
Lyla Rentschler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Pueblo Downtown

Address: 110 W 1st Street/City Center Drive, Pueblo, CO 81003
Region: United States > Colorado > Pueblo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Pueblo
Price Range: £85 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Pueblo Downtown 3.5*
Number of rooms: 166
Official Description (provided by the hotel):
A top choice amongst Pueblo hotels, the newly renovated Courtyard by Marriott Pueblo Downtown offers the finest in hotel accommodations and unrivaled personal service. Attached to the Pueblo Convention Center, our downtown hotel sits just blocks from the Historic Arkansas Riverwalk and the Union Avenue District, home to antique shops and local restaurants. Whether visiting Pueblo on business or for pleasure, let the Courtyard by Marriott Pueblo be your key to unlocking this historic city. ... more   less 
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Also Known As:
Pueblo Marriott Hotel Pueblo
Marriott Pueblo

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