We chose this hotel for our last two nights of our holiday. We wanted something in a beautiful setting, some peace and quiet and down time before our flight. This we certainly got. The hotel is surrounded by gorgeous scenery and Redstone is a delightful village. The historic hotel is generally lovely with an old creaky charm about it. There is a nice bar and restaurant which both serve very good food, and a pleasant lounge area by a large open fire. However, some things were not quite right. We had a veranda room. The room was large and clean but with strange furnishings. There was a small narrow hall like table, but no desk or chair. There was just one chair for relaxing. So when the children went to bed it wasn't very comfortable. Our room opened onto two verandas shared with other rooms, which were both offered pleasant views. But the one on the river side had a sink dumped on the floor just to the left of our room - not what you expect to see when you walk outside! There were also several pieces of rubbish which had been left around the table and chairs on the veranda, so we wondered how much attention this area received. The ceiling fan in our room was a little wobbly so we had our window open at nighttime. However, the curtains were not very well fitting and left huge gaps for anyone walking past to see in, especially with the window open as it opened inwards. There were no other blinds or net curtain and this was the only window. The room had no tea or coffee making facilities or fridge which would've been nice. The beds however are superb - very comfortable. Our biggest disappointment was on our last morning before we flew home. Being Easter Sunday we knew that a lovely brunch was being laid on in the hotel. However, we did not have the time to relax and enjoy such a feast due to travelling to Denver to catch our flight. The annoying thing was that there was no other option for breakfast on this morning and no one had mentioned this to us, despite us saying to breakfast staff the previous morning that it was unlikely we would have the time for the Easter brunch. We then had to travel around the area with hungry children and a packed car trying to find a diner on a busy Easter Sunday - there is nowhere else to eat in Redstone. What would've been appreciated is if staff had offered us a coffee/ juice before we left - as we checked out at 10.30 not having had any sort of refreshment. We fed this back to staff at reception who simply apologised but didn't make us feel better. It felt that all their attention was on the guests staying for brunch and our experience was not really listened to. As I mentioned in the title, this left us feeling disappointed and took the edge off what had been a fantastic two weeks. We stayed in many fantastic places during the course of our holiday, and sadly we left here feeling we ended our holiday in the place we would've ranked lowest. This is not to say that this place is awful, it's a very pleasant place to stay generally and has loads of potential. But it was not the experience we wanted at the end of our holiday when we wanted everything to be perfect.
- Official Description (provided by the hotel):
- The Historic Redstone Inn is a rustic turn of the century style Rocky Mountain resort in Colorado. When you come upon Redstone,Colorado, you'll find a tiny mountain village hidden surprisingly beneath massive red cliffs.The entire village is on the National Register of Historic Places, and the Redstone offers a unique sanctuary for those looking to get away. Open 365 days a year ... more less
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- Also Known As:
- The Redstone Hotel Redstone
- The Hotel Redstone
- The Redstone Inn Colorado