We stayed here on our way to Mesa Verde, i booked in advance so didn't know what to expect. I asked for a quiet room and we were given one: no road noise and no sounds from rooms or corridor.
The decor in general is simple and stylish (liked the carpet on the corridors). We had such a comfortable night that we called in and got a room on the way back from our trip. Almost as soon as we got to our room (again quiet and very comfortable) the water stopped running from the taps. The hotel had a massive water leak in reception area. Water leak was not mended until very early next morning. We could have checked out but given that staff were very apologetic and that we were happy to make do with a wash from a mineral water bottle that night, we opted to stay on. These things happen. It was great to wake up and be able to use water freely again. It made me realise how much we take water for granted. We got a reduction on our bill and were none the worse for the experience.
On a broader eco theme this hotel - like all the other US hotel chains that we have used - has plastic plates and cutlery for breakfast use, this then goes straight in the bin, usually cleared by the customer. Surely this is not good practice: too much landfill. China may need washing, but it this gives someone a job and can be used again and again, plus it's much much better to eat off. Whatever is saved in money is in my few a false saving - it just looks and feels so bad.
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- Hampton Inn And Suites Salida