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“Rude Staff”

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Hampton Inn & Suites Salida
Ranked #11 of 16 Hotels in Salida
Palm Springs, California
1 review
“Rude Staff”
Reviewed 10 August 2013

The staff here is extremely rude and the property is poorly managed. There was no internet during the entire 4 days I stayed there. Not even in the business center. Each time I inquired periodically over the 4 days, I was told they were working on it. It was not working when I checked in and it wasn't working when I checked out 4 days later and all the time in between. That is just an indication of the piss poor service and attitude of the staff. The hot tub was filthy!!! It was foaming with scum so bad that when I got close to get in it made me sick enough to turn around and avoid skin contact at all cost for fear of a flesh eating disease. The breakfast is less than desirable and the eggs are out of a box(not a carton). The worst is the staff. Ill-equipped, impatient, rude and definitely NOT customer service types including the Manager. Stay away from this property if you expect service and quality.

  • Stayed August 2013, travelled with family
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Review collected in partnership with Hampton

Helpful?
Thank tchill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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668 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fargo, United States
2 reviews
Reviewed 8 August 2013

Very nice hotel for the price, people are great too. Good view of the moutains, about a 1 mile walk to the downtown Historic District of Salida. Excellent breakfast and free internet. Front Desk staff were very helpful.

  • Stayed August 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank Kari C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, Nebraska
2 reviews
Reviewed 2 August 2013

This Hampton Inn was not up to the quality of other Hampton Inns. The furniture in our room looked like it was from a garage sale. The toilet broke at 9PM. The clerk handed us a plunger so we could fix the problem. When that did not work we were told to wait until morning when the manager would be available. After a discussion they did move us to a different room. We received no house keeping in the new room. We had to go down to the the front desk and get the towels and items we needed. The complimentary breakfast was terrible. This hotel is not worth the high $$$. We won't stay again.

  • Stayed July 2013, travelled with family
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Helpful?
Thank DIane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Salida hotels

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2013

We returned from a wedding to find our room reeked of cigarette smoke. I am asthmatic, as were two of the three other people staying in the room. Both the staff and management dismissed the complaint, even proceeding to mock me as I tried to explain the situation. This is not acceptable under any circumstance and led me to feel deceived and manipulated as a customer. We left the hotel with our clothes smelling of cigarettes and no resolution. Do not expect this hotel to adhere to their "100% Satisfaction Guarantee" (whatever that means?) or "100% Smoke Free Room" policy. Take this as an isolated incident, but if your stay requires any interaction with the staff or management outside of check in, expect to be disappointed.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2013

Very enjoyable stay at clean, newer facility in convenient location on the central highway through Salida. The nightly rate is higher than other hotels but for a family of four with two teenage sons we appreciated the clean spacious room and the incredible complimentary breakfasts each day. $$ saved on meals! Fruit and cookies provided in lobby every day too! Staff was friendly and helpful but the one problem was wifi inconsistencies throughout stay.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gypsum, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2013

Upon check in late at night, the clerk went on to tell me how this was the worst day she had in 15 years. The hotel was busy, that's a good thing. The baseball tournament we were there for was the reason for the business. The shower handle in the room was broken and the TV did not have any audio.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 July 2013

If the Hampton added small refrigerators and microwaves in the rooms, it would take the sting out of paying 3 times more than at a Day's Inn or Super 8 both of which have those items as room amenities.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Salida

Property: Hampton Inn & Suites Salida
Address: 785 E Rainbow Blvd, Salida, CO 81201-2905
Phone Number:
Region: United States > Colorado > Salida
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Salida
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Salida 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hampton Inn And Suites Salida
Hampton Inn & Suites Salida Hotel Salida

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