Arrived approximately 5:30 to check-in. I had reserved the room prior to arrival using trip rewards points. I was informed there would be an additional $10 charge plus tax and fees (approx. $12) because we had one more person in our party than the room had been booked for. (OK. no problem.) so i paid the $12 or so and went back outside to park my pickup and atv trailer. Since we were going to be leaving in 15 minutes to eat, I parallel parked in the front using 3 of the east stalls. (there were no cars parked in front of the motel at this time). Before I could get out of my truck, one of the owners (think his name is Mark), came walking out the front door, shaking his head with both his hands up in the air. I thought this was tremendously rude. I asked him if there was something wrong, he instructed me in a rather harsh manner that I needed to park in the back. (OK. no problem. all you have to do is ask. no need to get irrate about it) So, he walked through the motel to the back of the property as I pulled around to park in the back. Once around back, I did not see him initially, as he was standing behind a fenced in area (guessing it contained a trash dumpster or something). By the time I spotted him, I was maybe 20 feet past him. He shook his head at me and threw both his hands up in the air AGAIN. I went ahead and backed into the space he wanted me to park in. There were no other cars in the back parking lot. I'm not sure why he was so angry. After parking, he asked if we were going to unhook the trailer for the night? I responed that I was going to leave it locked onto the hitch of my pickup, so that it couldn't be stolen as easily, because we had 2 expensive 4 wheelers on the trailer. He acted half mad about that too. Overall, I'm not sure what his problem was. Maybe he had a bad day, or maybe he is just a grumpy guy. Either way, I don't think it is appropriate to take it out on customers or berate anyone, just because you don't like where they park, etc......not to mention it is poor business practice. If I had not reserved the room using triprewards points (i.e. non-refundable & non-cancelable), I would have handed my key back to them and instructed them not to charge my card, and proceeded to drive to another motel that would appreciate my business. I definetly would NOT recommend staying at this motel to anyone.
- Official Description (provided by the hotel):
- Browns Canyon Inn is an independent hotel with beautiful unique rustic feel. Right in the center of beautiful Salida, CO. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Traveltool, S.L.U., HotelQuickly, Evoline ltd, Agoda, Priceline and Cancelon so you can book your Browns Canyon Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn Salida Hotel Salida
- Salida Days Inn