We had 4 rooms reserved. Faucet didn't shut off in one room--it was supposed to be fixed by afternoon, went back to use it and it was still not working---went to tell them and they accused us of calling them liars, then the husband/owner came to fix again, and asked us what we were doing to his faucet...our response was we were using it.
The sheets on the beds were basically "laid" upon the mattress--it did not fold over the top and go under, so when you moved in bed, you eventually were sleeping directly on the yucky mattress--that had no mattress pad!
If you wanted to iron clothes, you had to go to an "ironing room" that had a small fold down iron, which needed water, and there was no water in that room, so you had to go back to your room to get the water!
The "spa" tub was disgusting, and had a milky water in it the whole time!
The front desk had a sign that said "ring bell for service" with no bell in sight. When we went outside to find someone, they took there time finishing the straightening of chairs before they came over to help us, and then it was with a horrible attitude!
There was not a single person in that family-owned motel that was polite or knew what they were doing.
Tripadvisor had awarded them a 5-1/2 for excellence....I definitely don't trust Tripadvisor any more!
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- Also Known As:
- Gateway Hotel Salida
- Gateway Motel Salida