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“Excellent customer service, clean, nice room, many amenities” 3 of 5 bubbles
Review of Gateway Inn & Suites Salida

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Gateway Inn & Suites Salida
Ranked #12 of 16 Hotels in Salida
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent customer service, clean, nice room, many amenities”
3 of 5 bubbles Reviewed 12 September 2013

We received outstanding service from Tina at the front desk during our stay last weekend. The room was clean and had a mini-fridge and microwave. We didn't turn on the TV, so I can't say about that. Though it's not plush, I'd recommend this room for comfort. The continental breakfast was more than adequate with lots to choose from. We didn't try the restaurant next door, so I can't say one way or another about it. This room was plenty enough for our two nights stay, and I'd stay there again.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayInnSalida, Public Relations Manager at Gateway Inn & Suites Salida, responded to this review, 14 September 2013
Karen, thank you for taking the time to write such a nice review. I'm glad you were pleased with your stay. It was truly pleasure having you here, and I look forward to seeing you again.
Thank you,
Tina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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292 reviews from our community

Traveller rating
    163
    55
    43
    12
    19
See reviews for
89
79
40
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
Edmond, Oklahoma
1 review
3 of 5 bubbles Reviewed 18 August 2013

My sister & I stayed here for a night to visit the town. It was clean, quiet and the interior of the room was pleasant. We were pleased for the price. The beds & pillows were comfortable. The refrigerator & microwave in room came in handy and everything worked properly. The air conditioner was blowing right over first bed of 2/bed room, but easily remedied with chair & extra pillows. Friendly staff. We didn't eat there, but the continental breakfast looked sufficient! We would stay here again.!

Brand new hot tub outside in it's on building.

Room Tip: You can't always tell by the exterior, this room was superior!
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  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Norma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayInnSalida, Public Relations Manager at Gateway Inn & Suites Salida, responded to this review, 19 August 2013
Norma, thank you for the great review! We appreciate your comments, and are very pleased that you found our hotel a value for your stay.
Hope to see you and your sister again,
Tina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 August 2013

We were ready to stop for the night and it was Saturday - seemed like everything in town was booked and way too expensive. The folks here were very nice and the rooms were clean. They just bought and installed a new fancy hot tub. It was great after driving most of the day. The rooms are average, but clean. They have free breakfast and it's pretty standard. It seems they have meeting rooms, but didn't look at them. The clientele was just your average traveler - tended to be mid-to-lower income, but even the ones we met were nice. It's not fancy, but I'm only concerned whether or not it's clean, safe and not-so-expensive. It was a nice surprise. I understand the town is cute, but I didn't have time to explore.

Room Tip: Ask for a room towards the back away from the highway - I don't have problems with highway noise...
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  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travel78746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayInnSalida, Public Relations Manager at Gateway Inn & Suites Salida, responded to this review, 19 August 2013
Thank you for submitting such a nice review. We take pride in our hotel, and I believe we have some of the best housekeepers in town! I'm glad you enjoyed the new hot tub, it makes a long day of travel a bit more bearable.
Hope to see you again,
Tina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new mexico
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 12 August 2013

We booked early and got a better rate than those who stopped in that night (typical). The front desk staff is VERY accomodating (put us in a non-pet room even though we had a small dog with us). We had requested a pet room, but they were all sold out before we managed to check in, so she did the right thing and found us a room. Breakfast is decent, (could use some sausage or bacon), but I understand it's just "continental" -great waffles! Nice flat-screen TV in room , lots of pillows on the bed, beds pretty comfortable. Our A/C didn't seem to want to be cold, but that was okay because it was fairly cool out this time of year. Weird thing was the bathroom smelled like someone smoking the first night, even though it was non-smoking room. Seemed to clear up on subsequent nights. Would stay here again, especially for the price.

Room Tip: The rooms toward the highway can be a bit noisy, luckily there isn't that much traffic. If you...
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  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chasbabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayInnSalida, Public Relations Manager at Gateway Inn & Suites Salida, responded to this review, 19 August 2013
Thank you very much for your kind words. We work hard to accommodate all our guests, and I'm glad our front desk clerk was able to do so for you and your pet.
Hope to see you again,
Tina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 11 August 2013

Floor in room was sticky.. Socks stuck to floor as you would walk across carpet.. Would highly recommend a pair of slippers!! Also noticed over our stay the comforters/ blankets are not washed after each guest stay, only sheets.. Ewww...

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank choices4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 1 August 2013

This is obviously an older motel, but it has been updated throughout. It was very clean, more so than places we've stayed costing three times as much. The bed was comfortable and the staff friendly. No fridge or microwave, if they are a must for you. We would certainly stay here again!

Room Tip: We were on the second floor.........no one stomping overhead.
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  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 25 July 2013 via mobile

Me and my family were traveling through salida like we always do a few times every year, all hotels were out of vacancy and we saw gateway hotel so stopped there. It looked nice and the lady told my husband that she was going to give us a good deal since it midnight she said we would pay $70 and we payed $90, how is the tax $20 more, we took it because we were tired and had two small kids with us that we're exhausted. This was just the beggining of a horrible stay, it was so hot and the air condtioner would not turn on, someone next to us had a television on very loud all night. Needless to say the place smelled funny and the beds were very uncomfortable, probably the cheapest beds they could find. In the morning I went to turn in the keys and see if we could get accommodated for having a bad stay, and the lady told me that her manager said if we would have called the front desk they could have fixed it that when there are a lot of the air conditioners running the breakers blow.. Funny right?? How did they pass an electric inspection? Sounds very unsafe to me, then my husband told me that when the lady gave him the keys to the room she said not to put them by magnets cause it will mess them up and nobody will be at the front desk to help you..... Wow Gateway you really need to fix this place (don't be soooo cheap) and definitely restaff.. I will never stay here again, definitely worst stay anywhere!!!

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank MOMMYDEAREST23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gateway Inn & Suites Salida

Property: Gateway Inn & Suites Salida
Address: 1310 East US Highway 50, Salida, CO 81201-3202
Region: United States > Colorado > Salida
Amenities:
Free Breakfast Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 16 Hotels in Salida
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Gateway Inn & Suites Salida 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Gateway Hotel Salida
Gateway Motel Salida

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