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“great location”

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Hampton Inn & Suites St. Augustine - Vilano Beach
Ranked #2 of 5 Hotels in Vilano Beach
Certificate of Excellence
GreenLeadersBronze level
Reviewed 12 April 2014

Great beds,great staff,good breakfast.We were celebrating our 41 annv. We come to St.augustine several times a year and always for our Annv. Its our favorite city to visit in florida. We love eating at Harry's always for our Annv.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 22 April 2014

Dear Sue T,

Congratulations! Thank you so very much for allowing us to be a part of such a special occasion! We are honored that you chose our property to celebrate your anniversary. We hope to see you back soon, no matter what brings you to the area.

Best Regards,

Joey M

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904 - 910 of 1,553 reviews

Reviewed 1 April 2014

Vilano is a nice out of the way part of St. Augustine. But it's somewhat hard to get to and get in and out of St. Augustine. Given the staff's attitude toward tourists and guests I would stay somewhere else.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank babysham3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 5 April 2014

Dear babysham3,

Thank you for staying with us and for your review of our hotel. I must say I am disappointed you did not enjoy your visit. I apologize for any problems you encountered.

Please, contact me directly at the hotel at (904) 827-9797 or joey.mitchell@hilton.com and let me know about any service issues you experienced so we may correct them.

Best Regards,

Joey M

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Reviewed 28 March 2014

I recently stayed at teh Hampton Inn in Vilano and had some troubles in the beginning but the staff was great and handled it well. I encountered the nicest man I believe his name to be Adam. He is a gem and if it weren't for his help our stay would not have been so pleasent. Thank him for us and tell him to keep up the great customer service! We were there for a week and the a/c wasn't so great so they moved us and he helped with all my bags not to mention tried to fix the a/c for me prior to the move, he just went above and beyond. We will be back and hope to see him again!

Room Tip: Don't worry Adam will help you move.
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  • Stayed: March 2014, travelled as a couple
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Thank Isabella M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 3 April 2014

Dear sheryl M,

Thank you for being our guest and for your review of our hotel. I am sorry that you encountered issues with your A/C, but glad that Adam was able to help get you into a more comfortable room. We will be sure to share your comments with him and celebrate the great service he provided!

We hope to see you again very soon!

Best Regards,

Joey M

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Reviewed 25 March 2014

Love this hotel it's in a great location close to everything. Beach is just steps away and old St. Augustine is about 2 miles away and very easy to get too. Very Clean and the staff is great..oh and the breakfast is wonderful. Have stayed twice and enjoyed both stays. Lots to offer for the price.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 3 April 2014

Dear Elizabeth B,

Thank you for making a return visit to stay with us and for taking the time to review our hotel! We are so glad that our service, amenities and location were just what you wanted while in St. Augustine.

We hope to see you again very soon!

Best Regards,

Joey M

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Reviewed 24 March 2014

We were comfortable in every way. The staff prepared the room for my allergies to down and sensitivity to fragrances and cleaning supplies. I am also allergic to mold. I'm happy to say that from a health standpoint this was the best travel experience I've had in Florida.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hampton
2  Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 3 April 2014

Dear Julie H,

We were honored to have you stay with us and we appreciate your review! I am so glad to know that you were comfortable during your visit and I will be sure to let our housekeeping staff know that the preparations they made for you were just what you wanted.

We would love to have you back at our property again soon!

Best Regards,

Joey M

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Reviewed 22 March 2014

You walk into a clean and well appointed, spacious lobby. We did have to wait for the one person working the front desk to check in but she was pleasant. Parking was easy and ample. A short walk and you're on the beach. Easy drive into the historic district of downtown St. Augustine.

Our room was large and very clean. It was a king room with sofa bed. The bed was comfortable however the sofa bed needed fixing or replacing. My son sat on a corner and fell through.

The breakfast was plentiful offering fresh fruit, yogurt selections, muffins, bagels, oatmeal, toast, pastries, juices, waffles to make, egg and meat and of, course, coffee. There is coffee and tea available all the time in the lobby.

Room Tip: Our room was quiet and the king rooms are spacious.
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  • Stayed: March 2014, travelled with friends
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1  Thank 2BOYSMOM44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 24 March 2014

Dear 2BOYSMOM44,

We appreciate your stay with us and your review of our property! We are so glad that you enjoyed your visit and our location! I have notified our maintenance crew about the issues you encountered with your sofa and we will address it immediately.

We hope to see you and your family again very soon!

Best Regards,

Joey M

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Reviewed 20 March 2014

i wrote a review or savannah that belongs here! sorry! this place was fine, except for the lousy weather! large room, friendly staff. this place has ocean view rooms, but you must be on an upper floor facing the beach, on a nice day!

Room Tip: for an ocean view, upper floor on ocean end.
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  • Stayed: March 2014, travelled with family
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Thank moosieme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joey M, General Manager at Hampton Inn & Suites St. Augustine - Vilano Beach, responded to this reviewResponded 24 March 2014

Dear moosieme,

Thank you for staying with us and for your review of our hotel! We are delighted that you enjoyed your visit, weather notwithstanding. We do hope to see you again some time when it is bright, sunny and warm!

Best Regards,

Joey M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites St. Augustine - Vilano Beach

Address: 95 Vilano Rd, Vilano Beach, St. Augustine, FL 32084-2924
Phone Number:
Region: United States > Florida > St. Augustine > Vilano Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vilano Beach
#2 Romantic Hotel in Vilano Beach
#2 Family Hotel in Vilano Beach
Price Range: £96 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites St. Augustine - Vilano Beach 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hampton Inn & Suites St. Augustine - Vilano Beach hotel is just steps from the sands of beautiful Vilano Beach. Guests enjoy free hot buffet breakfast, free WiFi, outdoor pool, fitness center and more. ... more   less 
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Also Known As:
Hampton Inn And Suites St. Augustine Vilano Beach
Hampton Inn & Suites St. Augustine Vilano Beach Hotel Saint Augustine
Hampton Inn Hotel Oceanside
Hampton Inn Saint Augustine
Saint Augustine Hampton Inn

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