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“Disappointed!”

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La Quinta Inn & Suites Silverthorne - Summit Co
Ranked #9 of 13 Hotels in Silverthorne
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed!”
Reviewed 9 August 2014

Came back to the room second night around 6:00 pm and the room had not been cleaned. I went to the front desk to ask what the problem was and the girl at the desk said "I'm so sorry" 4 or 5 times and said the cleaning crew was gone for the day. She asked if I needed towels and I said yes, she brought me a couple wash rags and hand towels and said she would bring bath towels to my room.

We never got the towels.

If we would have known the room wasn't going to be cleaned or we wouldn't have any clean towels we would have cleaned up ourselves and hung up the towels to use the next day.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tjquick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Lincoln
1 review
Reviewed 9 August 2014

Unlike a few more recent reviews, we found this hotel to be more than adequate for our needs. Desk personnel were friendly and helpful; accommodations were comfortable and we did not experience any of the smoking concerns that others had mentioned; Old Chicago is connected to the hotel and was open during the evening so late arrivals like us could get a meal...and their employees were most pleasant and friendly as well. Breakfast in the morning had a variety of of items including waffles, fruit, bagels, yogurt & cereal. We'd stay there again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014

This hotel does an amazing pet business, but was clean and well kept. Rooms were large and nice. Overall it was a good stay. Good location for getting around the area. Hotel staff was friendly and quick.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2014

I was staying here for a conference/workshop. I was required to stay at this location due to the conference. I would have changed hotels if I could have during the week. We had multiple problems with the room throughout the week. We had an overflowing toilet, which management determined was from the room above us. They did not address the bathroom immediately, but waited until later in the day. Our room was not cleaned until late in the afternoon (after 4:00) and not at all one day. We did not have toilet paper, and had to call/go to desk several times before toilet paper was provided. The front desk seemed to be on their own time schedule. They did not seem to think that any of the issues were a concern, as they did not respond in a timely manner. We only ate one morning at the complimentary breakfast, as the cream cheese for the bagels was a grainy consistency (as if it had been frozen and then defrosted). The variety for breakfast was primarily bread/cereal, and no protein. We stayed in a variety of La Quinta's on our trip out to Colorado, and this was one of the worst locations. Do not recommend to anyone staying in Silverthorne, CO.

  • Stayed June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank pduran1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Silverthorne hotels

A TripAdvisor Member
Reviewed 29 July 2014

This was absolutely a very, very nice La Quinta!! I would recommend it to everyone!! The whole hotel was updated. The hotel staff was very pleasant! The rooms were very nice, clean and comfortable! I looked out the window and had a beautiful view of the mountains which I enjoyed very much! The breakfast was really good to with waffle makers!! The bed was very comfortable. I would definitely stay here again!!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwards Co
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

We frequently stay at La Quinta due to their pet policy. This was the worst of the 15 or so we've been to. It's an older building with a nice lobby but small uncomfortable rooms. The bathroom had an old dated toilet and shower, with no ventilation. The AC was broken. The sheets and towels were a dingy gray. We did have a really nice view of the ratty rooftop AC on a slow summer weekend though. For $150+ a night you might want to look into condo rentals in the area, if you have pets.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Melanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Silverthorne - Summit Co

Property: La Quinta Inn & Suites Silverthorne - Summit Co
Address: 560 Silverthorne Ln, Silverthorne, CO 80498
Phone Number:
Region: United States > Colorado > Silverthorne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Silverthorne
Price Range (Based on Average Rates): £
Hotel Class:3 star — La Quinta Inn & Suites Silverthorne - Summit Co 3*
Number of rooms: 160
Official Description (provided by the hotel):
Six-story Lodge off Highway 9 at I-70, adjacent to the factory outlet malls. ... more   less 
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Silverthorne Dillon
La Quinta Inn & Suites Silverthorne Dillon Hotel Silverthorne
La Quinta Silverthorne
Silverthorne La Quinta

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