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“Rustic convenience under construction”
Review of Spruce Lodge

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Spruce Lodge
Ranked #3 of 3 Hotels in South Fork
Reviewed 11 August 2011

Called on short notice and booked into the only room left - a 5 bed bunkhouse with one bathroom, and was happy to get in. The value would have been better if we had more than three of us.

I only wish that we could have come after the construction, because it looks like it's going to be wonderful.

We were happy to walk to dinner next door after spending all day in the car. The food was good although the service was a little slow at the restaurant.

My daughter got a kick out of seeing a DeLorean in the parking lot. That was quite unexpected.

I only wish we had stayed more than one night to experience more of what they have to offer.

I should add that the wi-fi was quite speedy (No problems with Netflix) and my toilet was rock solid.

Overall this appears to be a very good property with owners who care and are committed both emotionally and financially to it's success. God bless them for that! We'll be back.

  • Stayed: August 2011
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Thank dcprocter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 - 195 of 239 reviews

Reviewed 9 August 2011

Quiet and homey. When we first came her for a stay it was in April 2011, they excepted myself my husband, and three of our team, with open arms. They respected our needs and the place was cosy and clean. The breakfast is larger than most big hotels offer. Coffee and Hot Cocoa availbale all day. We stay in the main lodge and were treated like family. The beds are new and comfy. Lots of pillows. Bathrooms are new and each have a jaccuzzi tub which are HEAVEN.....
I am so sad that some people would write what was great but give low scores. Well let me discribe this place as best I can. Family oriented, honest, warm, personable, atmosphere. Old charm of the deep west. A place to really get away from it all. The family who runs it makes you feel like you have just returned home. If you are looking for big city hotels this is not the place for you. But if nature and the great outdorrs is what you want The Spruce Lodge is for you.

Room Tip: Any room in the mail lodge is great.
See more room tips
  • Stayed: April 2011, travelled on business
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1  Thank DorothyTunnicliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2011

No-one told us about the extensive renovations going on. Our room was dark, the carpet was ripped and not very clean, the bathroom was not good and the cockroach seemed quite at home there. I am not sure why there are so many positive comments about this lodge, it is not good. We are not terribly picky, have travelled extensively and really do not think this is good value for money. Sorry, will not be back.

  • Stayed: August 2011, travelled as a couple
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2  Thank Carol0104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dplucinskihotel, Owner at Spruce Lodge, responded to this reviewResponded 9 August 2011

SIGH. I know that it's impossible to please everyone. I KNOW THAT. It doesn't make me feel any better, though. We take great pride in our hotel and reviews like this just ruin our day. I have to remind myself, however, that even in my days working at the front desk of the Brown Palace Hotel in Denver and the Sheraton Park in Anaheim, CA we had people who were determined to complain. With that in mind, I looked at these properties on trip advisor and saw that even huge, beautiful, multi million dollar hotels with unlimited capital have snooties that are impossible to please.

THAT made me feel better!

Here's the deal. The Spruce Lodge isn't a Ritz, it's not a Hilton, it's not even a LaQuinta. It's a one of a kind place that can't be compared to anything else. We have beautiful bed and breakfast suites, we have little cabins new and old, we have bunkhouses, hotel rooms, motel rooms and an RV Park. If you're looking for a cookie cutter property this is not it! If you are looking for a pretentious, snobby bed and breakfast THIS IS NOT IT! This is a mom & pop establishment - don't know how else to describe it. If that's not what you're looking for PLEASE save both of us the headache and make your reservations in Vail or Aspen instead.

So I want to address the cockroach issue. Let me be perfectly clear. We do not have cockroaches. In fact, even when we bought this place 6 years ago, in it's filthiest, nastiest, run down dilapidated state there were no cockroaches. We are simply too high, too dry and too cold for them to live. Occasionally when it rains we will see a stink beetle. Perhaps you were confused.

Please check our description right here on Trip Advisor. It clearly states that our landscaping and deck renovations are underway. Our website says the same thing. We completely removed the old, dilapidated balcony on the main building and are replacing it with a hand crafted, hand peeled log masterpiece. Complete with half-round log steps, this is a work of art and it certainly isn't cheap! In addition, the old, narrow sidewalks have been removed and we are starting from scratch with beautiful, wide, tan and gray stamped concrete walks. We are adding a fountain in the middle of the yard, a sprinkler system, sod, crushed rock, several benches, two firepits, flowers, exotic grasses and several seating areas. We are very excited about it!

I would like to point out to anyone reading this - do you really think we would spend $40,000 on a new deck and landscaping if we had ripped carpet and cockroaches? Please look back at our earlier reviews from last summer and the summer before. There's a recurring theme. Rooms are really nice, but the place looks bad from the outside. Finally, because we've spent so much time attention and money on the inside, we have the business base and cash flow to address the outside. Ive said before, I'd much rather someone be less than impressed with the outside and be pleasantly suprised at the actual room than the other way around.

Oh - and its possible the room was dark because we just installed thermal, energy saving, light blocking curtains on all the rooms.

Please contact me and I will be happy to send you a gift certificate for a return stay. Perhaps next time you can experience our completed renovations and have a peaceful, enjoyable night.

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Reviewed 4 August 2011

We really enjoyed staying at Spruce Lodge. The owners are very friendly and made us feel welcome. We had to leave our 13 year old son one afternoon at the Lodge alone and the owners were very helpful and nice to keep watch of him while we were gone. The rooms in the upstairs of the Lodge are absolutely beautiful. We stayed in a cabin like room. They are doing some renovations and landscaping and I can't wait to see it when it's finished. My son and his wife are planning to stay at the Spruce Lodge next summer when they go back for vacation. I would recommend Spruce Lodge if you want a relaxed, quiet, but family welcome feel.
Patti Price - Marlow, OK

  • Stayed: July 2011, travelled with family
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Thank pattiricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

Rob and Dee are making lots of improvements to the place. Rooms are clean and comfortable and they always make me feel very welcome.

  • Stayed: July 2011, travelled with family
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1  Thank kinnerj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

Our family came across Spruce Lodge a few years ago... We were looking for a place to stay while attending an out-of-state Cross Country Meet in Alamosa, CO. Most of the establishments were booked in Alamosa or very highly priced, thus taking our search to nearby cities/towns... South Fork, CO via internet. We are so very glad we did, coming back again and making plans to stay in the future :) Our experience with the owners: Rob & Dee Plucinski and family have been wonderful... They are very receptive to ones needs... Service: Great :) The rooms we have stayed in are comfortable and filled with storage... Rooms: Like :) They are located right-off the main road... Easy to find :) We just park our vehicle and walk everywhere... Local Malt Shoppe and Burgers = Very Yummy :)... Other restaurants within walking distance. Several local grocery-type/convenience stores nearby. There are antique and tourist establishments throughout the town... and we are eager to explore more on our next stay.

  • Stayed: September 2010, travelled with family
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Thank tbxfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Our cabin" near the river", was in fact pressed up between numerous RVs, cars and motorcycles. Dee, the proprietor, told me she calls the cabin a cabinette, so we wouldn't be expecting a cabin in the woods on fifty acres. The cabinette, did in fact have two bedrooms, a small kitchenette, bath, and a small area with a couch. We asked for chairs and a table so we could sit outside on the parking lot , which were promptly provided. The cabin was not very clean, although an attempt is being made as improvements are evident in fresh paint, and during our stay outside work was in progress with a working bobcat and saws cutting wood for a new porch on the lodge.
Dee, was gracious and helpful. The free rafting trip was great. She delivered our family up river for a three hour float trip and picked us up. There was a rain storm during our float trip and Dee went up river looking for us, which was nice.

  • Stayed: July 2011, travelled with family
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Thank berlyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dplucinskihotel, Owner at Spruce Lodge, responded to this reviewResponded 4 August 2011

Wow - this is just frustrating.

Overall it sounds like you had a great experience. The free rafting was great and we were friendly, gracious and helpful. I don't see why you gave us only 2 out of 5......

Lets talk about the description of your unit. First of all, please check our website and online descriptions of the cabinette. Nowhere is there ANY wording that describes this unit as being near the river or in the woods - as you have put in quotation marks. NOWHERE.

The actual description reads.... These small cabin duplexes each have two bedrooms, full bathroom and a private covered porch. Approximately 400 square feet, each side has one full size bed in each bedroom, a full size bathroom, a living room with cable TV. One side has a small dining table that will seat 3.

We have done our absolute best to accurately represent this little unit in the descriptions and through pictures. If you look at our website there are pictures of the cabinette with RV's right next to it on both the cabins tab and the RV's tab. Also, as you mentioned, I did my best to describe it to you on the phone as well. I told you that we call it a cabinette because so many people have different descriptions of what a cabin is. I told you that I didn't want you expecting a secluded cabin in the woods. You admit that, what else am I supposed to do?

We knew that you were hesitant about the unit when you checked in. If you recall, we showed you other options including room #2 and one of our Jacuzzi suites, but you chose to stay in the cabinette. We also gave you the option to cancel your reservation and find something else in town, but you chose to keep your cabinette. After that, we did our absolute darndest to please you including bringing a picinic table, which is not advertised or included with ANY of our units. We actually had to drive 10 miles to my mom's house and borrow hers for the week, but we did it because we truely care about your experience.

Regarding the fact that the unit was not very clean. I don't know what to say except that I'm sorry. I would beg to differ on this, as ALL of our units are always very clean. However, we did have a housekeeper working with us for the month of July and I can not absolutely guarantee that the room was spotless like they usually are. 11 months a year I clean EVERY SINGLE ROOM myself, EVERY SINGLE DAY. I KNOW they are clean. Honestly, in July, I physically cant do it. I spend all of my time running free raft trips and taking reservations. There are simply not enough hours in the day to clean 17 rooms as well. Honestly, how often do you stay in a room where the owner scrubs the bathroom floor and baseboards with a toothbrush and ajax between every guest? Who else sanitizes doorknobs and lightswitches? No one. Because other hotels employ housekeepers all the time. We do not -- because we cant trust them to clean like we do. Because they dont own the place. We do.

I'm sorry that you were not satisfied with your experience. Please call me with your email address and we will send you a gift certificate for a free return trip including rafting. Perhaps you will have a more positive experience next time. Most people love it here, we'd be honored if you would give us a second chance.

Thank you.

Dee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Spruce Lodge

Address: 29431 US Highway 160, PO Box 159, South Fork, CO 81154-9501
Region: United States > Colorado > South Fork
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in South Fork
Price Range: £55 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Spruce Lodge 2.5*
Number of rooms: 17
Official Description (provided by the hotel):
The Spruce Lodge is a laid back, historic, mountain property with room to stretch out! Cabins, Hotel rooms, Bunkhouses and Suites make up our unique and cozy property. Choose cheap and comfortable or pay a little more for a great upgrade to one of our newly remodeled suites. The Spruce Lodge has something for every budget and every family or group dynamic. Free continental breakfast, free Wi-Fi, free parking, and so much more! ... more   less 
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Also Known As:
Spruce Hotel South Fork
Spruce Lodge South Fork, Colorado

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