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“Great value for a great location, older hotel but clean and good service”
4 of 5 bubbles Review of The Ptarmigan Inn

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The Ptarmigan Inn
Ranked #17 of 21 Hotels in Steamboat Springs
Chattanooga, Tennessee
Level Contributor
6 reviews
“Great value for a great location, older hotel but clean and good service”
4 of 5 bubbles Reviewed 8 January 2011

My husband and I stayed 3 nights at Ptarmigan before Christmas. The room was clean and comfortable but nothing fancy. We enjoyed the hotel restaurant and bar. Good breakfast. Friendly bar staff. Best aspect was such easy ski in/out access to the gondola. Also, only a short walk to catch bus to shopping and restaurants.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MeBfarrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

Traveller rating
    36
    60
    29
    12
    12
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Topeka, Kansas
1 review
5 of 5 bubbles Reviewed 31 December 2010

Ski trip with my 10 year old son. Stayed for 6 nights (Dec 24 - 30). Fantastic, helpful staff, great location (ski in / ski out), reasonable rates for the location, wonderful restaurant, clean rooms, easy access to the free bus to downtown. I loved the view from our room - right out onto the ski school. Truly a wonderful vacation. Nice to have a small refrigerator in the room. Only thing I would wish for would be to also have a small microwave in the room. However, the staff was extremely gracious about warming up leftovers for us in the office microwave. Also, appreciated their letting us print our lift tickets for the return trip. It was the perfect place for us to stay.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yvonne35AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmont, Colorado
1 review
1 of 5 bubbles Reviewed 30 September 2010

The loud rooms, allowing you to hear drawers being opened above and next to you was aggravating enought. Coming home with BED BUG BITES is another thing. Have 9 classic bites on my leg, itchy and pustular and linear. Next time I'll check the mattress before sleeping anywhere! Just glad I had underwear on!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DawgDoc21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmben2304, General Manager at The Ptarmigan Inn, responded to this review, 7 January 2011
The Ptarmigan Inn has been offering clean, comfortable, and inviting accomodations for nearly 50 years at the base of the ski area in Steamboat Srpings, CO. Guest feedback is an invaluable tool actively used to continually improve the Ptarmigan experience. Unfortunately it appears a guest wasn’t satisfied with his stay and for that we are truly sorry. This accusation, however, is completely unfounded and malicious. The author of this post added a second night to his stay while at the hotel, checked out without any issues, then sent an email 3 days later stating he had red marks on his leg. The room was immediately taken off-line and inspected by management with no evidence found. Later that same day the guest and hotel manger spoke on the phone. Information was provided about the investigation process to be taken by management, including a professional inspection scheduled by an Ecolab Pest Elimination technichian. The soonest date for the inspection was the following week and the hotel manager scheduled a follow up call with the guest, including a specific time that was convenient for the guest, to discuss further. Regardless, immediately after this initial conversation the accusation was published by the guest. Later, in another conversation, it was shared that the guest was worried a problem wouldn’t be found and that he should have just received a full refund immediately. It was also discovered that the guest spent the weekend in Steamboat fishing the Yampa River. Furthermore, another occupant who slept in the same bed and who didn’t spend the weekend near/in the Yampa River had absolutely no skin irritations. The inspection by nationally accredited Ecolab Pest Elimination Division was performed and revealed no evidence to support this claim. The room was still treated as a precaution and the hotel staff has received education and training. We sincerely regret this guest wasn’t satisfied with The Ptarmigan Inn and strive to continue providing the best service possible. Please feel free to contact the hotel general manager anytime to discuss further or to receive a copy of the room’s inspection report. We thank you for considering The Ptarmigan Inn and hope you honor us with the opportunity to accommodate your next visit to Steamboat Springs. Happy New Year from the entire Ptarmigan P-team and thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 1 June 2010

We were in Steamboat for a lacrosse tournament and we were lucky enough to come across this hotel on the web. I believe we ended up with about 10 families staying there. The hotel let us use the back patio area for a BBQ and it was a blast. We had Room 201 which was a "suite". It had a living area, two TV's, two bathrooms and plenty of room. We could all spread out and not be cramped.

The staff at the hotel could not have been more AWESOME! They go out of their way to make you feel at home.. even asking each day how the team did and if they won and so on.... There was a noise disturbance the 2nd night we were there which was no fault of the hotel and the next morning in the breakfast room we asked if we could have a late check out at 2 pm.. so we could come back and pack up after our morning game as were up several times with "crazy neighbors" we were granted the request with no problems.

The location of the hotel was great.. and the pool was awesome as well. We would definately use The Ptarmigan again if our travels ever bring us back to Steamboat Springs.

Great job entire staff, especially Dan & Ben!!

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hockeymomx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grantown-on-Spey, United Kingdom
Level Contributor
183 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 8 April 2010

This place was great, what can I say, from the reception to the bar staff 100%

I am always critical!!!!

A little bit worn round the edges but the staff more than made up for this. I would happily go back and take my family again. Superb slopeside location, really easy going

  • Stayed March 2010, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Zippyboarder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 31 March 2010

Booked this hotel to give my son the chance to experience ski-in, ski-out convenience.When we first checked in, the dated decor in the rooms really bothered me. The bedspreads are horrid - but we asked for the staff to take them away and replace with just blankets and they quickly and cheerfully did. There is also a weird issue with the light and fan in the bathroom needing to be used together - noisy and odd, but not a deal breaker. The friendly staff and the absolute cleanliness of the place really made these problems seem meaningless to us - every day we loved this hotel more and more.
I truly have never met a friendlier group of hotel employees in my life. The fireplace area in the lobby is small but cheerful. The bar is fine. Our bathroom was spotlessly clean every day! We would stay here again in a hearbeat, although we would probably call ahead and ask them to hide the bedspreads before we got there!

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissBigDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2010

I strongly recommend this property. Although I usually stay in expensive high end properties I will certainly return to this friendly and convenient hotel. Although slightly dated decor ,it is clean and has everything you need. It has a nice little restaurant and a separate bar area with reasonable prices and prompt service. They store your snowboards and skis when you quit for the day. It is truly next door to the Gondola and REAL ski in ski out (200 yards from the gondola). Wi- Fi is free and parking is close to the building. Staff is friendly and helpful and the nightly rates are reasonable. Makes me wonder why we spent all that money for fancier properties cause we had just as much fun and we were right at the gondola. Ron , Tennessee

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CaptainronTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ptarmigan Inn

Property: The Ptarmigan Inn
Address: 2304 Apres Ski Way, Steamboat Springs, CO 80487
Region: United States > Colorado > Steamboat Springs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
Ranked #17 of 21 Hotels in Steamboat Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Ptarmigan Inn 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The only Steamboat hotel with ski-in, ski-out access. The Ptarmigan Inn is the premier Steamboat lodging option for your Steamboat ski vacation, offering Steamboat’s only affordable ski-in ski-out access to the Steamboat Ski Resort. Start your Steamboat vacation planning now by letting us help you with all your needs while you’re here in Steamboat Springs. Check room availability and book now or contact a Steamboat lodging concierge. You’ll be glad you did. ... more   less 
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Also Known As:
The Ptarmigan Hotel Steamboat Springs
Best Western Ptarmigan Hotel
Best Western Steamboat Springs
Ptarmigan Inn Steamboat Springs
Steamboat Springs Best Western

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