Mike was great! Mikki, (the front office manager), on the other hand was not! We were in on a friends and family rate and there were still better choices then the Quality Inn. Upon our arrival, Mike was helping us at the front desk. Everytime he began to speak to us Mikki would interupt with things such as: "Mike.... Do you need dollar bills?" She was there all morning and didn't know what was in her cash drawer?! There were other things she interupted Mike with. We were charged a pet fee which was fine, no problem at all. We knew about it. We manage a different hotel and pet fees are non-taxable income. Why were we charged tax? The next day I walked passed Mikki on several occasions and I would smile and she did not even acknowledge me. Two other employees were in the lobby and they both said Good Morniing. Also, every housekeeper I walked by said, "Hi" or "Good Morning"
Upon check out, I noticed that I had over paid by $3.60. When asking Mikki about the $3.60 she said, "oh, I zeroed that out!". WHAT?! Granted it was only $3.60 but it's the point that I had to bring it up to her. She should have said something to me, not tried to keep it without saying anything! Our room smelled like cat urine. We did not say anything because we were so frustrated.
There was also no shower curtian upon C/I which Mike took care of very quickly.
The rooms and bathrooms were somewhat small. Again, better choices then the Quality Inn. Our last night in Steamboat Springs we decided to stay someplace else where the rooms were bigger and the rate was the same.
- Official Description (provided by the hotel):
- Get your money's worth at the award-winning, smoke-free Quality Inn & Suites(R) hotel in Steamboat Springs, CO near Steamboat Ski Resort. We offer easy access to Steamboat Springs's top attractions, including Old Town Hot Springs, Strawberry Park Natural Hot Springs and Fish Creek Falls. Our convenient location on U.S. Highway 40 makes this Steamboat Springs hotel your ideal lodging destination, as we are less than one mile from Steamboat Ski Resort, which you can easily get to via the free shuttle directly from our door. Business travelers appreciate our 50-person meeting room and access to copy and fax services. For your convenience, guest laundry facilities are available. We invite you to relax in your guest room, which features a 32-inch flat-screen TV, pillow-top mattress, microwave, refrigerator, coffee maker, hair dryer, iron and ironing board. Select rooms also offer a whirlpool. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Quality Inn & Suites, which received the Choice Gold Hospitality Award! Book now - we look forward to hosting you soon. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Steamboat Springs
- Comfort Inn Steamboat Springs
- Steamboat Springs Comfort Inn