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“Cozy hotel with outstanding service”
Review of New Sheridan Hotel

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New Sheridan Hotel
Ranked #3 of 11 Hotels in Telluride
Certificate of Excellence
Reviewed 14 August 2014

I go to meetings of the a Telluride Science Research Center every year but this is the first time that I have stayed at this hotel. I found the service to be excellent. Very friendly and helpful staff, and a very comfortable accommodation. The food is good, as is the bar. I will plan to stay here again in the future.

Stayed: August 2014, travelled on business
Thank Carlos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RayGMTelluride, General Manager at New Sheridan Hotel, responded to this reviewResponded 16 August 2014

Thank you Carlos for selecting our Telluride hotel for your visit to the Telluride Science Research Center.

We strive to give our guests what you experienced. Thank you for your kind comments.

Ray, GM

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129 - 135 of 291 reviews

Reviewed 5 August 2014

The New Sheridan is a wonderful place to stay. We spent three nights and loved the location, room, food and service. The staff goes out of their way to accommodate you, especially the manager Mike. We were happy to be there and not in Mountain Village. The gondola is right down the street.

Room Tip: The less expensive inner rooms are great. Very roomy, updated and quiet.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank BJS95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New S, General Manager at New Sheridan Hotel, responded to this reviewResponded 10 August 2014

Thank you so much for your review of our historic hotel. We do pride ourselves on our guest service and I will pass on your comments to Mike. I am very pleased to hear you enjoyed your stay with us and look forward to welcoming you back!

Warm regards,
Ray, GM

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Reviewed 3 August 2014

We stayed in room 308 (a cozy interior), which was very clean and spacious. The bed was so comfortable, and even the toiletries were first rate, The staff was welcoming and helpful, and dinner in the dining room was excellent. The hotel is located in the heart of old town Telluride.
There was no air conditioning, but the fan made the heat bearable.

I can't wait to go back!!

Room Tip: As for a room off the street.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank zztraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New S, General Manager at New Sheridan Hotel, responded to this reviewResponded 10 August 2014

Thank you for your review - we are so pleased you enjoyed your stay at our historic Telluride hotel. Our pillow top mattresses really do offer a great nights sleep and our bath products are by Gilchrist & Soames. We look forward to welcoming you back on your next visit.

With kind regards,
Ray, GM

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Reviewed 30 July 2014

This very old hotel from the 1800's has been restored so nicely. As soon as we walked in we immediately liked the place. The rooms were very comfortable and charming. There are great street and mountain view rooms but if there's a lot happening in town, these rooms may be somewhat noisy at night. But the hotel offers white noise machines to help those who are sensitive to noise.
The location was also great - right in the heart of everything and an easy walk to the stores, ski lifts and restaurants. We will definitely return on our next trip to Telluride.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Joan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New S, General Manager at New Sheridan Hotel, responded to this reviewResponded 10 August 2014

Thank you for taking the time to review our historic Telluride hotel. We are so pleased you enjoyed your stay with us. The New Sheridan hotel does sit in the heart of Telluride, convenient to everything in the town.

We look forward to welcoming you back on your next visit.

Ray, GM

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Reviewed 26 July 2014

We make it a habit to seek out old historic hotels to enjoy their funk and character. None have topped our discovery of Telluride's New Sheridan Hotel. Loving restored and sitting in a prime mid-town location, one can experience the luxury and grand urge of the pioneer age of this old mining town.

Plus the modern touches, too! Like the two large hot tubs on the roof. Take your coffee up in the morning and enjoy a wonderous sky and sun. Take dinner or lunch al fresco in the charming bar & restaurant as you enter the hotel. Oh, and take only a short walk to board the amazing gondola to soar to the peaks of the San Juan Mountains. The New Sheridan provides a fine base for sleeping and exploring in Telluride! JK

Room Tip: Ask for a room at the side as the main street can be a little noisy. Room rates very reasonable for...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
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Thank jstking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New S, General Manager at New Sheridan Hotel, responded to this reviewResponded 10 August 2014

Thank you so much for your rave review of our historic Telluride hotel. We focused on each detail during our renovation to install modern conveniences while keeping the historic charm in tact. We really are central to everything in Telluride and provide several room types for those that want to be in the action and those that want a little more seclusion. We are glad you enjoyed your stay!

Warm regards,
Ray, GM

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Reviewed 15 July 2014 via mobile

I was excited to stay at the New Sheridan because of its colorful history. The rooms are beautifully updated. Historic but w a traditional and modern twist. The bathrooms are great. But truly, HOW could a hotel of this level not invest in a roof for their trash??? The trash can room - room 202. Don't think the other window had a better view...also dumpy.
Staff is nice but absent. It seems the hotel invests its staff in their restaurant, meaning that there is rarely anyone at the front desk.
A nice hotel, with a little more investment in service and trash camouflage it could be great ...

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank Anikabrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New S, General Manager at New Sheridan Hotel, responded to this reviewResponded 23 July 2014

Thank you so much for your candid review of our hotel. We truly value guest feedback and use it to better our business. We pride ourselves on our accommodations as well as our service and are disappointed to hear the service was not up to your standards. I will review your comments with the staff and address your concerns with them. If you would like to expand further, please feel free email me personally at ray@newsheridan.com.

Sincerely,
Ray, GM

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Reviewed 15 July 2014

My wife and I have stayed at the New Sheridan several times, once in the winter and once in the summer. We love Telluride, and this place is great. It is quaint, right in the middle of town, and has very comfortable rooms. We have stayed in Mountain Village as well, but we prefer downtown.

The french toast is amazing!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank SA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New S, General Manager at New Sheridan Hotel, responded to this reviewResponded 23 July 2014

How nice that you were able to experience Telluride in the winter and the summer. We are so happy to hear that you enjoyed your stay at the New Sheridan hotel. I will pass on your comments to the chef regarding the french toast.

With warm regards,
Ray, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Sheridan Hotel

Address: 231 West Colorado Avenue, Telluride, CO 81435
Phone Number:
Region: United States > Colorado > Telluride
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Telluride
#4 Family Hotel in Telluride
Price Range: £164 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Sheridan Hotel 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Victorian, historic elegance in the heart of Telluride. The first Telluride hotel opened in 1891 as the "go-to place" for miners who struck it rich, completely restored and renovated in 2008, there are 26 historic rooms with all modern amenities, large suites overlooking main street. Period style furnishings, bedding, luxury baths and bathrobes. With the bustling, gourmet Chop House Restaurant, for breakfast, lunch, and dinner with the Parlor coffee house and the oldest bar in Telluride - still with its original fittings from 1895. 4 Diamond AAA Award. #1 North American Ski Hotel for Service as voted by Travel & Leisure 2011 and #5 Best Ski Hotel - again by Travel & Leisure 2011. Fitness room, hot tubs on the roof, Yoga studio next door, spa down the way, and discounts for adventures, while guests have a 4 block walk to the trails or the gondola. ... more   less 
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Also Known As:
New Sheridan Telluride
Hotel New Sheridan

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