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“Great accommodations, disappointing service”

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The Hotel Telluride
Ranked #1 of 11 Hotels in Telluride
Certificate of Excellence
GreenLeadersSilver level
Saint Joseph, Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great accommodations, disappointing service”
4 of 5 bubbles Reviewed 15 May 2014

We stayed at the Hotel Telluride for two nights in April, and loved the location (we drove and walked from the hotel and found street parking easily) and the room. The balcony was a really nice feature, and we thought the room was beautiful, with amazing local decor -- the Aveda toiletries were an unexpected surprise, too! Our only complaint was a negative experience with a front desk staff member, who, on two separate occasions, was rude to us when we approached her with questions (morning and afternoon of Friday, April 18). It kind of cast a pallor on an otherwise wonderful day, but the other staff members we met later on were more helpful.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grove9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 reviews from our community

Traveller rating
    445
    126
    26
    13
    11
See reviews for
155
275
33
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Pendleton
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 May 2014 via mobile

This hotel is great. The rooms are very comfortable and decorated very nicely. The most important part was how comfortable the beds were. The location is the best. Everywhere was walkable. The staff were eager to help in any way.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rickmoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
235 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

The Hotel Telluride is a very classy place just a few blocks from downtown. There is indoor hotel parking (for a fee). The staff was outstanding, especially Candace. We stayed for two days after the skiing season and we had nothing but pure relaxation there.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrankColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 3 May 2014 via mobile

We checked in today for 2 nights for my birthday weekend. Upon arrival, the room was small, but nice enough. Problem was the small patio was more than half wet, with water dripping from somewhere. There is still melting snow from last weekend.
They happily comped us up to a junior suite on 3rd floor. Dry patio and more space. Lovely!
Great lobby, coffee always there, fresh cookies, friendly staff.

Stayed May 2014, travelled as a couple
Helpful?
Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

we were there end of april during a snow storm and didn't realize just quite how much would be closed during this time of year. you want to be prepared to find 80% of the businesses closed. so if the weather is nice and you can be outside who care, but it did make it hard to find good places to eat.

our overall stay was lovely. the room was getting a little shabby though. mold in corner of the shower, broken tile on the floor. little things. you could also hear the tv in the next room very clearly at night and in the mornings. we know they watched a cooking show with chicken featured at about 7am.

i had written to say it was a special occasion - so not sure if that got missed or if that was a "nice" room.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lkilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We walked in and we were greeted so kindly..we were upgraded and they let us check in 3 hours early! We were driven around and picked up around Telluride. Thank you for making our stay wonderful! We had a great time.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

But The Hotel Telluride is the exception. A great place to begin with the staff accommodated changes in plans with a professional and positive attitude. Its not that long a walk into town. And, as someone else mentioned, the shuttle drivers are the best.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EsebanE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hotel Telluride

Property: The Hotel Telluride
Address: 199 North Cornet Street, Telluride, CO 81435
Phone Number:
Region: United States > Colorado > Telluride
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Telluride
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Hotel Telluride 4*
Number of rooms: 59
Official Description (provided by the hotel):
The Hotel Telluride is a boutique chalet with a European feel situated in the San Juan Mountains. Check out our rooms and suites, each with a breath-taking mountain view. Browse our all-inclusive vacation packages and ensure you'll have a worry-free vacation. The Hotel Telluride, located close to Telluride's signature shops, art galleries, restaurants and The Telluride Ski Resort, puts you in the center of this former silver mining camp in the heart of the Colorado Mountains. ... more   less 
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