Don't get me wrong, the facilities, the rooms, the breakfast was great!
First, the GREAT:
When we arrived on Saturday night, ASHLYNN was overwelmed with all the people she had to take care of. Surrounded by teenage girls and their moms, all wanting something from her. It took her 15 minutes to take care of us, BUT she was AMAZING!!! Even when it took her that long to take care of us, she made sure we felt cared for at all times and our time waiting was well appreciated for her efforts to keep everybody happy. WOW for her!!! Never stopped smiling, fast, efficient and caring for all.
Then, on Monday night, I needed 3 or 4 more oz of milk to complete a bottle for my baby. The lady at the front desk (not Ashlynn this time)showed no interest to help me out, said there was no milk she could give me, wich is hard to believe when I knew they serve it during breakfast; and then she said "well, I can't leave the front desk, sorry". She might be right, she couldn't leave, but it was the tone she used that made me feel like "your problem is not mine!". She told me to try and ask the people at the bar.
So I went to the bar and asked ANTHONY for some milk. His college (an older lady) immediately interrupted and told me "We don't have any milk, I checked". ANTHONY ignored her comment and told me "Let me see what I can do", took my incomplete bottle and came back with it completely ful!!!! He went out-of-his-way to help us out! He was caring, showed empathyand made me feel that it was important for him for me to be happy.WOW for him too!!!
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- Also Known As:
- Radisson Hotel Thornton
- Radisson Thornton
- Radisson Hotel Graystone Castle
- Thornton Radisson