I and my family came here to stay for a month. At first it seemed fine and reasonably situated with walking paths nearby, but things went downhill rapidly. We first stopped to look here and had to wait till the afternoon to see a room. So we took a drive to look at the Crossland Studios by the airport. The neighborhood there looked awful, so we returned, exhausted, signed the agreement, then went into our room. This was a tiny room with 2 queen-size beds for the 4 of us. Not terrible, but the furniture is cheap, the kitchen minimal. Some of the furniture was delaminating. Wifi performance was worse than dial-up. For an extra fee you can buy what is billed as "up to 2 times faster". Twice nothing is still nothing, so we passed. With luck, you can get your email to load. Don't even hope for streaming audio or video.
After a few days, a drug dealer moved in next door to us. Loud music in the middle of the night, frequent visitors (the security doors were frequently propped open). Complaints to the front desk were useless. They suggested *we* call the police. After a few days they were kicked out.
Most days would find anywhere from 2 to 5 police cars parked in the lot for various problems. At one point a substitute worker from a different hotel was working the desk and made a surprised comment after seeing how much we were paying. I looked back at our agreement and realized they had charged us the daily rate rather than the weekly rate and apparently there were even lower rates, but they wouldn't change or refund the difference. That was the last straw. We didn't feel safe there to begin with, so moved to the Extended Stay Cherry Creek facility. A phone call to Crossland customer service proved useless too. Sorry we're unhappy, can't correct the billing. Too bad, so sad.
Note that Crossland Studios are the lowest-end version of a series owned by the same corporation. The next step up is Extended Stay America, then Homestead. Turned out Extended Stay Cherry Creek was cheaper and much nicer (though I really wouldn't recommend any of them). The Crossland a few blocks away from there was a dump and they quoted a higher rate than the better furnished Extended Stay.
Bottom line, steer clear of this place.
- Official Description (provided by the hotel):
- Welcome to Crossland Denver - Thornton. We're just 10 miles away from the Rocky Mountain Arsenal National Park and two miles from Water World. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
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- Also Known As:
- Crossland Denver Thornton