I had called several times to check on my reservation throughout a couple weeks prior to arrival and not 1 time was it mentioned about a deposit, so because I had 2 rooms there was a 200 deposit that I was unaware of. Reyna was the hotel clerk on duty, it's been quite some time since I've experienced someone that rude, after the 45 minutes it took her to check us in we find out were on the 3rd floor (with no elevator near the room) which wouldn't have been a problem if my diabled mother hadn't been with us. When we got into the first room there was no tv when I called the front desk the manager (Shalimar) she said it was on a work order and it would get there when the maintenance man gets around to it. In this room as well, one of the beds, the sheets and pillowcases were covered in dog hair (that's what we'd like to believe anyway). In the other room, the room was filthy, walls looked like they haven't been wiped down in months, the bathroom had yellow steam bubbles the size of half dollars. Now for the best part, the bed that I had slept in had urine stains and a blood spot from someome starting their period as the location on the bed made it very clear. When I again spoke to the manager (Shalimar) all that was said is I'll mention it to housekeeping. I had to pay an additional fee for the extra beds in each room and both were absolutely gross! I wouldn't pay my worst enemy to stay here. If you're looking for a room on a budget I would recommend Best Inns and Suites. Least their beds are clean!
- Official Description (provided by the hotel):
- Welcome to Crossland Denver - Thornton. We're just 10 miles away from the Rocky Mountain Arsenal National Park and two miles from Water World. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
- Reservation Options:
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- Also Known As:
- Crossland Denver Thornton