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Reviews (1,211)
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Reviewed 16 October 2017

Excellent accommodations and service, friendly and helpful staff, located in walking distance to lots of excellent restaurants and shopping. Our room was large and very comfortable with a fireplace and an excellent view of the ski slopes The restaurant provided excellent food and superb service. A top quality resort located in a beautiful setting!

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Four Seasons
Thank Robert Gordon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Staff was polite, caring, and attentive at all times. Beautiful resort, great food, amazing experience. 10 out of 10 for service, location, and food. Would recommend to all family and friends. All of our guests for our event were very happy with our location choice.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Four Seasons
Thank courtneywW3958PY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSVail, General Manager at Four Seasons Resort and Residences Vail, responded to this reviewResponded 25 October 2017

Dear courtneywW3958PY,

Thank you for your glowing review. I will gladly pass it along to our entire staff. We certainly hope to welcome you back, as well as your friends and family soon.

Kind regards,
Brent Martin
General Manager
Four Seasons Resort and Residences Vail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

Thank you Four Seasons Vail for an excellent experience. My five young nieces and myself had such a wonderful time at the Four Seasons - we enjoyed yoga, the fitness center, swimming every day, the tents in the room were such a fun and personal touch for the girls, they have been talking about 'camping out' nonstop since our trip! The front desk staff remembered us from last year, and that made the girls so happy to know they are special. We all love the robes and slippers that are provided! Our room was spacious and we had plenty of space to spread out, the walk-in closets are such a great addition to the room, as well as the TV in the bathroom mirror! It was comforting and relaxing at night to sit in front of the fireplace in the lounge area, such a nice way to end the day. We love the location of Four Seasons Vail, as it allows us to enjoy both the Village and Lionshead!! That's such a plus in our book. Many thanks to all who made our stay so enjoyable, we still can't believe how everyone knows our names! It was fun and super memorable.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Four Seasons
Thank michelleoY8000HJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

Just like Ferrari cars or the "Police Academy" movies, when you hear the name "Four Seasons," you have certain expectations. Luxury settings and even more impressive service. Outstanding amenities and memorable locations to explore. The opportunity to take goofy photos with cocktails that are named after Sex Pistols songs.Those kinds of expectations. For this first-timer, the Four Seasons Resort and Residences Vail managed to bury those expectations in an avalanche of awesomeness, making me eagerly anticipate another return visit at some point in the future.

Located right off the highway and not far from a roundabout, the Four Seasons is tough to beat in terms of location alone. The entrance is fairly small, making it difficult for three+ cars to park and unload, but that's the only possible nitpick I could make after our stay here. A team of valets greeted us and we walked in to immediately find The Remedy looking back at us. We'll talk about The Remedy in a second, actually. First let's get to the front desk and the rooms.

The front desk team was eager and helpful, and had us on our way to the seventh floor to check into rooms 7032 and 7034. Our rooms were nothing short of what I imagine Heaven would be like, only with 100 percent less Penelope Cruz. Nonetheless, the rooms were outstanding. The bathrooms came equipped with freestanding tubs! The rooms came with fireplaces that roared to life in seconds! There's an all-in-one charging unit in the nightstand that can charge 11 electronics at once!! It was enough to make me throw the patio door open and yell loudly to the mountain view I had looking back at me.

And speaking of views, when we checked in, it was around the high 70s. About 36 hours later, it was 19 and snowing. I seriously think we managed to see all four seasons here, and I can confidently say they each are spectacular and worth enjoying, both at the hotel and around the village nearby.

in fact, the proximity of this place to the nearby village is wonderful. You simply walk out the hallway on the main floor and you're literally across the street from shops, restaurants and sculptures that make for wonderful intoxicated Kodak moments.

But leaving the place would deny you the chance to enjoy The Flame and The Remedy. We had breakfast all three mornings in The Flame, and if you happen to be here on a weekend, this is a buffet that must be experienced. It spans a few rooms, and spatial geography is always what I look for in a buffet. And it's all delicious. Even the regular breakfast menu is a treat, and the staff working here could not be more engaging or attentive.

Ditto the team working The Remedy, the bar we finished each night at with a nightcap of bourbon or cocktails that pushed even my limits. (Note: good luck to anyone who attempts to drink a Medicine Cabinet after two other drinks.) Our first night we sat outside around a fire pit on the patio, overlooking the pool in a tranquil setting, and our waitress was the MVP of our time here. She was just about the friendliest person I've met in quite some time, and she gave us great suggestions for sights to see during our time in Vail. So not only were the drinks and the views awesome, but the service was outstanding and informative! Does it get any better? Yeah, actually: the housekeeping team was also awesome, operating like ninjas in the middle of the mornings and somehow never being seen.

When all is said and done, and you scroll back up to the top of this review to remember how it all began, there are certainly other places to stay at in Vail. But the Four Seasons did not get to be (at the time of this writing) the number one hotel in town on this site purely by coincidence. This is one of those instances where it is not only okay to believe the hype, but doing so is actively encouraged.

  • Stayed: October 2017, travelled with family
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1  Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

Great hotel overall! Very comfortable, relaxing rooms and amazing views! Perfect meeting space for large events. We will most likely come back. Only change I would like to have seen is transportation for all hotel amenities and activities, like golf. Or assistance with travel reservations.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Four Seasons
Thank 595ashleye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSVail, General Manager at Four Seasons Resort and Residences Vail, responded to this reviewResponded 25 October 2017

Dear 595ashleye,

I'm delighted to read you had a 5 star stay with us. I greatly appreciate your additional notes about transportation - I will bring this up with our team to further discuss.

We certainly hope to have the pleasure of seeing you return again soon.

Kind regards,
Brent Martin
General Manager
Four Seasons Resort and Residences Vail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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