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All reviewsski valetbedroom residencemarriott vacation club ownersgreat workout facilitybachelor's gulchsteam showerthree bedroomrecently stayed in a bedroomconcierge staffevery single detailhigh end propertiesspent days herecomplimentary shuttle servicebeautiful propertyfull kitchenfine hotelchocolate chip cookies
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Reviewed 11 January 2015

Perfect stay for a ski trip, everything was amazing about the unit (2 bedroom apartment), the staff, the location, the services (ski valet, overnight storage), the shuttle, the location, the bar... We had a blast, we have already booked our 2016 stay!! Special shout out to Brenda, Heather, the staff at the Ski Valet, the Bell staff... every one made our stay extra comfortable.

  • Stayed: January 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Aquablues73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie K, Assistant Manager, Vail Resorts' Ritz-Carlton Residences Collection at The Ritz Residences, responded to this reviewResponded 20 April 2015

Thank you for your review!

The entire staff had a pleasure meeting you, and anxiously await your return next season for another incredible mountain getaway!

We look forward to welcoming you back to The Ritz-Carlton Residences.

Lindsey Warner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2015

We stayed here over Thanksgiving break (2014) to ski. We stayed in a 3 bedroom condo. There were 7 of us, 4 adults 3 kids. Beds were wonderfully comfortable! The condo was very spacious and we could all spread out at the end of the day to relax. Good kitchen with everything you need to cook. Large dining table and bar to eat at. Sleeper sofa for extra sleep space. Shuttle every 15 minutes or so to ski village, ski valet, valet parking, bar and lounge downstairs, indoor pool, outdoor fire pit. We had a wonderful stay and wish we could have stayed longer. Great room service and very friendly staff.

Room Tip: Check with management when booking room to see exact set up of bed sizes to ensure you have adequate sleeping arrangements.
  • Stayed: November 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank YumEFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie K, Assistant Manager, Vail Resorts' Ritz-Carlton Residences Collection at The Ritz Residences, responded to this reviewResponded 20 April 2015

Thank you for your review!

I am happy to hear of how well you and your party rested, and that you enjoyed our spacious Residences! Our staff strives to provide warm, friendly service as well as the added amenities that make your stay just a bit more seamless.

Though we do not guarantee bed types (your reservation is guaranteed by number of bedrooms), our reservation agents and concierge are always happy to enter your request for a specific bedding layout!

Please don't hesitate to contact us directly should you have any requests for your next stay in Vail - I look forward to welcoming you back!

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Reviewed 31 December 2014

My family stayed at the Ritz-Carlton Club in Vail over Thanksgiving and we were very impressed with the property as a whole! Beautiful and luxurious accommodations, a heated year round swimming pool and giant jacuzzi/hot tub that looked over to the ski slopes. Additionally, the staff was so attentive and helpful with everything from ski equipment, to restaurant choices, and even provided eye drops for my mother; when we called down to ask where we could buy some! Unexpectedly, they also offered morning coffee and yogurt, granola, and fruit in the main lobby and a spread of various teas, coffees, and hot chocolate in the lounge area all day, and don't forget cookies at the ski chalet during the afternoons at 3 pm, most days. And the daily cleaning and turn down services was an added bonus, since many vacation club type rentals do not offer this. We will definitely be back!

Room Tip: A room facing out towards the pool and the ski slopes would be a good choice, higher up the better!
  • Stayed: November 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank pjabq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2014

Stayed here over the holiday break. Plenty of room for us and our three teens. Awesome ski valet, including shuttle to the mountain, hauling of boots and gear, and friendly staff made it a cinch for the kids to get themselves to and from the slopes allowing me and my husband to pad around in our pj's for a few extra minutes in the morning. Prompt, thoughtful service in all areas of the hotel. Great workout facility. Shuttle to main village for dinner was easy and efficient. As others have said, the accommodations are tasteful and comfortable. It was surprisingly quiet considering how busy the hotel and the resort were. Only complaints-cell service was extremely spotty in the room. Found someone else's crumbs and popcorn kernels in the carpet when moving the pull-out bed. And while I understand that it probably is not cost efficient to have food service available in the middle of the day when most are out and about, it was kind of a bummer to not have an in-house food option for lunch. Overall, a wonderful holiday stay. Would easily stay here again!

Room Tip: We were in a ground floor unit. No view (north facing) but easy access to outside. Surprisingly quiet. No upstairs noises. A little far to walk from main lobby.
  • Stayed: December 2014, travelled with family
    • Location
    • Cleanliness
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Thank swuwhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2014

Ritz luxury residence club was everything we asked for. Luxury residence having all the comforts of home with the legendary Ritz Carlton service. The skiers were happy with the efficient and friendly valet services. The rest of us thoroughly enjoyed relaxing at the heated pool and lunching at the bar. Car service, bell staff, ever vigilant concierge and housekeeping made the stay effortless. We will be back often.

Room Tip: Views vary-down valley, up valley and across valley and pool.
  • Stayed: November 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank guywithwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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