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“Great Place”
Review of Frost Bar

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Frost Bar
Ranked #58 of 123 Restaurants in Vail
Certificate of Excellence
Cuisines: Bar
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: Dinner, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Brisbane, Australia
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great Place”
Reviewed 18 March 2014

Great service, beer, cocktails, food and atmosphere. The head bartender, Ben, knows how to provide great service and looks after his guests excellently. Definitely worth a visit or two.

Visited March 2014
Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Boston, Massachusetts
1 review
“Horrible bartender experience.”
Reviewed 26 December 2013

I was in the bar Frost Saturday night and there was a very drunk customer there. Now I have worked in the industry before and I know firsthand that dealing with an incoherent customer can be a huge annoyance but this bartender took that out on the whole entire bar as if it were a rally or something. The bartender was named Scott I believe. He was older, glasses and balding for a brief description. Anywho back to the incident: so he obviously couldn't handle the situation because he turned the lights up all the way and turned the music off and came out from behind the bar and yelled at everyone to get out. Mind you your bar is supposed to be open until 2am on weekends. And this whole thing happened at 12:35ish. I was completely turned off from going there ever again. He is definitely an older guy and I would assume he was hired for his experience (no one that age just jumps in the service industry game for fun) but he might be a little washed out for this resort type deal. Outside of this situation he was rude before that and not personable whatsoever. And he wasn't cleaning or doing anything productive to the customers eye. I just really hope that whoever is managing this aspect of the hotel does something about this person. I would hope not all the bartenders are like this guy because I have seen really good reviews about Frost.

    • Value
    • Service
Thank Juiceyanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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