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The Sebastian - Vail
Ranked #4 of 31 Hotels in Vail
Certificate of Excellence
Reviewed 17 February 2012

The staff and hotel are first class! Every need is met.

  • Stayed: February 2012
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1  Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 February 2012

We were in Vail for three days for business and pleasure and couldn't have enjoyed our visit more. A large factor in our enjoyment was The Sebastian. From start to finish, the customer service was excellent. The hotel itself is lovely--modern, clean and mindful with lots of pleasant public spaces (library, fireside lounge, etc). There was no nickel and diming at this first-class resort. Free Wall Street Journal, Vail Daily, etc, each day in the library. Free bottles of water were provided in-room two times a day through house cleaning and were also freely handed out around the property. There are four hot tubs and a heated pool with waterfall outdoors that we used every day and evening, and practically had to ourselves. Guests also have access to a small but nice fitness room and the spa lounge with sauna and steam room at no extra fee. There is a full-service spa. Prices were reasonable enough for a hotel and the services were very good--far better than my experience at Canyon Ranch. The location of the hotel is excellent, right in Vail Village within easy walking distance of the best restaurants, coffee bars, nightlife, shopping and the mountain. The hotel has a rental facility near the base of the mountain, which makes getting equipped easy. In the a.m., the ski concierge has your boots ready, heated, and the skis outdoors waiting, just steps from the main chair lift. It could not be any easier. At the end of the day, just drop your skis outdoors, leave your boots and stroll home to the hot tub and glass of wine. Prior to our arrival we received an e-mail from our hotel's concierge offering to assist us with any activities. We had them arrange our dining reservations with no hassle, so when we arrived, we were all set. And, the underground parking is a nice perk if there's heavy snowfall. I would definitely stay here again if in Vail. We felt like we absolutely got what we paid with no disappointment.

  • Stayed: February 2012, travelled on business
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3  Thank SparkleTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

Having stayed at The Lodge for the past four years, we thought we'd give The Sebastian a try as they were offering a good deal. Micky's Bar was previously one of our main reasons for going to The Lodge, as this guy is a legend even in the UK! So sad to see him go - surely there was room for a piano bar as well as updating the restaurant there?
Anyway we were very pleased with our decision because The Sebastian offers exceptional customer service (tip - see Chris on Concierge - he puts extra effort into all his customer interactions and his enthusiasm and genuine desire to help are always evident)
However, all the staff are friendly, helpful and well trained.
The Base Camp is an excellent concept. We really liked changing out of our ski boots here and then having the short walk through the village back to the hotel.The staff are friendly, efficient and make sure your skis and boots are in reception ready to go should you try Beaver Creek or Breckenridge for the day as we did.
Lance, the manager had good visibility as we like the Sparkle and Pop evening he hosted. The rooms are clean and well serviced, although we changed our first room (100 - indoor views only)) to 120 (much better - looked over pool and jacuzzis)
Frosts is a cool bar with great food, but The Market needs to sort breakfast out - not enough tables, staff or selection of food. Having said that it was satisfactory, just not as good as The Lodge in this one regard.
The reception area and library are lovely - stylish but comfortable and there is a good buzz about the place.
Top restaurants for us this year were Sweet Basil (fantastic as usual!) and Terra Bistro (gorgeous and creative food) - both were within walking distance of The Sebastian.
Next year - would we go back to The Lodge or The Sebastian? If they keep the price right, then definitely The Sebastian - bottom line is that we felt far more valued and relaxed there.

Room Tip: Avoid room 100 - try room 120
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  • Stayed: February 2012, travelled as a couple
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Thank BellaBeaconsfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

If you are looking to stay in Vail and not sure which hotel to choose then look know further than The Sebastien it will deliver on every count. When our mini bus from Denver Airport pulled up outside I immediataly knew this was the place for me,it looked so cosy & inviting.
Once inside the staff could'nt have been more helpful, polite or welcoming the whole experience was charming.
It was our 40th wedding anniversary, Lance and his gang made us feel oh so special and I would like to say a big 'thank you'.Tim & Teresa Richards Cumbria UK

  • Stayed: January 2012, travelled as a couple
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1  Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2012

My husband and I have stayed at the Sebastian-Vail for a week each summer for the past four years.

PROS -

- The rooms are furnished nicely, the bathrooms are large and beautiful. All are spotless. The bed is wonderfully comfortable. Note - we've always stayed in the rooms that are one level up from their most basic room so that is what I am reviewing.

- Prices in the summer (Vail's slow season) are very attractive.

- The location is perfect - right in the middle of Vail Village so there is plenty to see and do in strolling distance plus the village buses stop in front of the hotel so you can easily ride through the village and/or to the adjacent hotel/shopping village, Lionshead.

- On Friday nights the property hosts an informal welcome reception in the Library. When we were there the theme was Sparkle and Pop - white chocolate covered popcorn and champagne - a delightful combination and most appreciated.

CONS -

- There is really only one - the hotel layout is the oddest I've ever seen and it makes for long and sometimes confusing hike to your room - instead of rooms opening into a central (and usually straight) corridor, the rooms were layer out in a zig zag pattern which means it can take many turns to get to your room. Be sure to request a room close to the elevator to elminate your chance of getting lost - especially in an emergency.

Room Tip: After four stays I've never slept on the highway side of the property, but to be sure you have q...
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  • Stayed: September 2011, travelled as a couple
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2  Thank Loves2Travel222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2012

To celebrate all of us turning 40 in 2012, 5 friends and I booked a weeks skiing at Vail with accomodation at the Sebastian.

The level of service we received was outstanding, from the moment we stepped through the doors every member of staff was incredibly polite and welcoming, with every request dealt with efficiently.

The hotel is a short walk from the main Vistabahn chairlift (you can get a bus, but honestly it's about 5mins walk and the pavements in Vail are heated, so no ice or snow to navigate!), but the beauty of the Sebastian is that they have a 'Basecamp' situated about 50m from the lift. We handed over our boots and skis to staff at the hotel and they were whisked off to basecamp for us. The Basecamp made the trip so much more pleasurable, no stomping along in skiboots or carrying skis and poles from the hotel. You turn up in the morning and they hand over your nicely warmed boots and place skis and poles up near the lift for you and you're off. At the end of each day you leave everythng at Basecamp, collect your shoes and head off to the hotel, great! They'll even service your skis for you overnight (this is at added cost though).

We opted for three twin rooms, meaning each of us had a queen sized bed to ourselves. The rooms are comfy and a decent size. They aren't exceptional but had every amenity you could want, good entertainment facilities and a nice powerful, hot shower over the bath. My room was on the i70 side but there was zero traffic noise, only the jetlag interupted my sleep.

We had booked bed & breakfast and the breakfast served in the bistro was excellent. Cereals, fresh fruit, bacon, sausages, dedicated egg/omelettte chef, french toast, pastries, waffles, the list seemed endless. We found the waitresses to be very friendly and efficient.

Not being party animals we limited our apres ski to the outdoor pool & hottubs, spa and playing cards in the library. The pool is a good size and nicely warmed, although I'd recommend using the pool before the hot tubs, otherwise it seems very cold in comparison! The hottubs are great, big enough for 6 people (although the signage did say a max of 5 people per tub) and with waitress service you can relax in the tubs with a cold beer, how decadent!

A couple of our party used the gym, which was compact but well laid out with new equipment and I indulged myself at the Bloom Spa with a couple of massages. These were not cheap but I fully recommend them as a way to eliminate achy calves after a days skiing.

The library is linked into the foyer and offers a bit of privacy and comfort while still being close to the Frost bar, allowing drinks and snacks to be ordered and consumed. The library isn't huge - with seating for 12-15 people on a mix of chairs and sofas, but it was great for the 6 of us to play cards in the evening, again with great drinks service. My only quibble with the Frost bar is that the menu is limited and pricey, I'd have preferred some more basic snacks - I think they've tried too hard to take the snack menu up market when most people will be after a simple sandwich or burger & chips.

Finally a couple of standout things - first (and this might sound tragic, but it's true), the free hotel wifi is awesome! I've got used to having to pay for wifi at hotels, or having cheap, slow wifi with coverage limited to one area, not here. The wifi is free, seemed to cover every inch of the hotel and was very fast. In an age of iPhones and iPads this was a real bonus.

Second, the concierge service was brilliant, from providing dining recommendations to advice on the slopes. When one of our party asked for info on where they might be able to buy a memory card for their camera, not only did they phone around to locate a store, but when they found that the only store selling them was outside of town they drove my friend there, waiting while he shopped and then drove him back!

On the Friday night there was a free Prosecco tasting in the library and the refills kept on coming. Staff and guests intermingled for a very social event.

The Sebastian is more expensive than most hotels we've been to for skiing, but is by far the best, a really fantastic place to spend a week, thanks for such a great time, I wish we could afford to come every year!

  • Stayed: January 2012, travelled with friends
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2  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

I have traveled all over the world and I have stayed at some of the best Hotels. Sebastian is now in my top 3 !!!!

Excellent staff! Audrey the Concierge was amazing ! friendly and hooked us up with all the things we needed. (events, equipment, dining, tubing !!)

We always had a friendly person drive us around the village when needed !!!

I am booking for next year already !!! This will be the home of our yearly girls trip !! This place is the VERY best in every way ~~~

Room Tip: ANY room !!! Modern, High end. FANTASTIC !!!!!! Dont forget your bathing suit for jacuzzi at apre sk...
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  • Stayed: January 2012, travelled with friends
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Thank Shawn509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sebastian - Vail

Address: 16 Vail Rd, Vail, CO 81657-5049
Phone Number:
Region: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Vail
#1 Ski-In / Ski-Out Hotel in Vail
#2 Spa Hotel in Vail
#2 Family Hotel in Vail
#3 Luxury Hotel in Vail
#4 Romantic Hotel in Vail
Price Range: £207 - £912 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Sebastian - Vail 5*
Number of rooms: 107
Official Description (provided by the hotel):
The Sebastian- Vail is Vail's hippest boutique hotel located in the heart of Vail Village. You'll find every imaginable comfort in the hotel rooms and suites. Accommodation options are wide ranging starting with our Sebastian Classic room with a single queen bed and going to full residential style suites of up to four bedrooms. All guests receive welcome amenities, nightly turn down service. Amenities on property are Bloom Spa, Frost Bar and our Alpine bistro-inspired restaurant, Leonora. A four season outdoor pool with hot tubs and a firepit complete the experience. The Sebastian offers five star services that extend through every part of your stay. Concierge, room service, and slopeside ski valet at Base Camp. The Sebastian - Vail is the place you need to experience winter, summer, spring or fall. ... more   less 
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Also Known As:
The Sebastian - Vail Hotel Vail
Vail Plaza Hotel

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