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“Perfect Wedding - Perfect Location” 5 of 5 bubbles
Review of Arrabelle at Vail Square, A RockResort

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Arrabelle at Vail Square, A RockResort
Ranked #8 of 31 Hotels in Vail
Certificate of Excellence
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect Wedding - Perfect Location”
5 of 5 bubbles Reviewed 12 September 2011

Our experience at The Arrabelle was amazing. We stayed 7 days for our Wedding Reception and had the time of our lives. We had a one-bedroom with a full kitchen and more living space then we could use. Our private patio was huge and had views of both the mountain and Lionshead Village. The entire staff was more the helpful and made our stay worry free. The Tavern is a great place to unwind after a day of hiking or walking around town. We had our Wedding Reception in The Great Room and it was the perfect location with great views. Again, the staff and involved in planning our reception was amazing to work work. Tha value of the room and overall experience was perfect. We will be making the trip back next September.

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  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ArizonaHeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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543 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Colorado
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 8 September 2011

The hotel is right in the heart of the smaller village in Vail - right near Eagle Bahn lift. The room was spacious and we had a great view with a little balcony. The pool was a little smaller than expected, but other than that, it was perfect.

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OnVaca22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 August 2011

We just spent 2 nights at the hotel. We were " upgraded" to a 1 bedroom condo unit we had one & friends have another; so it was nice to compare rooms. The finished of both are very nice & the property is very well maintained. They have a beautiful patio area at the base of the mountain for breakfast & lunch. IF it had been ski season the location of this hotel would be hard to find better. Wonderful spa!

2 minor negatives=
1. The "condo" units are across the mall area. This did take away from the ambiance of the hotel. Kind of a pain to get to the lobby & valet.
2. The service was average. We have stayed at other hotels, in Vail, of the same price range and they are ready when you arrive & take you to your room, ect. At Arrabelle, they pointed across the court yard and said, " Look for the elevator beyond the sign." I know it's summer but it was a bit of a let down.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 4TravelColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, 31 August 2011
Thank you for posting your comments and sharing them with us. I appreciate your feedback on the not being escorted to your condo and have reviewed this with our front office staff as it is a standard that all our guests are escorted to their room. I'm please that you enjoyed your stay with us and hope that you will choose to stay with us at The Arrabelle on your next visit to Vail. Please do not hesitate to call me if I can be of any assistance with accomodation arrangements or special requests. We look forward to having you return on your next visit.

Kind regards,


Bryan Austin
Vice President and Area General Manager
The Arrabelle at Vail Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 22 August 2011

First trip to Vail, and the Arrabelle was an excellent venue. Concierge and front desk staff were very attentive and nice. Rooms were excellent, large bathrooms, huge beds. Pool area had a great view. Cannot beat the location.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank osutravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, 31 August 2011
Thank you for your comments and posting them on TripAdvisor. I'm pleased to hear you enjoyed The Arrabelle because of our location and service, we truly believe our staff is our most important asset. We look forward to having you return on your next visit to Vail, Colorado.

Kind regards,


Bryan Austin
Vice President and Area General Manager
The Arrabelle at Vail Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 August 2011

We have stayed at the Arrabelle several times since it opened in conjunction with my husband's work and I just LOVE everything about the place. The bathrooms are gorgeous and have a TV, there is a little fridge/bar area, large balconies with great views, a marvelously comfy bed and fireplaces, not to mention a rooftop pool that hardly anyone uses! I missed going there this year but they were booked up. The only thing I would quibble with is that it's hard to get late-night room service. Not impossible, but your choices are limited and generally, after 10 or so, it's a challenge. That said, the one good thing about Vail in my opinion would be the Arrabelle. I hope we can come back soon.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AmericanObserver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, 31 August 2011
Thank you for your review and posting your comments. We value all feedback from our guests and I pleased to hear you enjoyed your past stays with us. Please look me up on your next visit to the Arrabelle I would enjoy meeting you in person. If I can be of any assistance with future reservation or any special needs please do not hesitate to contact me.

Kind regards,

Bryan Austin
Vice President and Area General Manager
The Arrabelle at Vail Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaylord, Michigan
Level Contributor
157 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed 2 August 2011

This was our first time here and it exceeded all expectations. The staff was especially friendly and helpful with no questions asked. Loved the room. Beautiful balcony, large, clean and very special. Enjoyed the hot tub and pool on the outside deck. Memorable time that's for sure.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank northernite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, 18 August 2011
Thank you for taking the time to share your review of the Arrabelle. I'm pleased you enjoyed your experience and I hope we will have the opportunity to welcome you back to the Arrabelle on your next visit to Vail, Colorado. Thank you again for your positive comments.

Kind regards,

Bryan Austin
Vice President and Area General Manager
The Arrabelle at Vail Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 19 July 2011

My husband and I have spent most of our anniversaries in Vail. We usually stay at another hotel directly in Vail Village, however, this year, it was completely booked for a convention. We decided to branch out to the Arrabelle. Our anniversary lands the week after Vail typically closes the ski slopes and if you can adjust to the number of restaurants that close up for off season, there is something really lovely about having the Village almost to yourselves. First, what we didn't like....Vail Square....we love Vail Village but Vail Square reminds me a lot of Beaver Creek, simply a cluster of high end hotels stacked on top of each other with no discernable greenery or 'town' feel to it. If you like Beaver Creek, you'll love Vail Square. There is no option to have a room facing Gore Creek or unobstructed views of the mountains. Not huge, but definitely where the other hotel has the advantage. Our breakfasts were served in their Centre V restaurant, nicely appointed but a little dark, probably better for an intimate dinner. Service was really slow for breakfast, I think due to the fact that we were there during mud season and a snow storm trapped more visitors there than they were staffed for. Again, the other hotel has the advantage there. Our first night, we dined in the bar and had a great casual dinner. We didn't use the pool but saw that it seemed like an afterthought. Very small roof top pool --lots of cement. Ok, now what we loved....we checked in a bit early and the concierge booked our restaurant for our anniversary right away and whisked us to our room. The rooms are perfection. Bathrooms are large with soaking tub, shower, double vanities, tvs. Thinks all of the appointments of a Bellagio/Venetian in Vegas without the tack. The suite featured plenty of closet space, plush robes, and the bed was quite possibly the most comfortable bed that I've ever slept in. (And I travel extensively for my work to very nice hotels) Nice fireplace and flatscreen TV. The Arrabelle definitely has the edge over the Vail Village hotel in the room category. And the Spa.....ahhhh, the spa.....it was beautiful. We shared a couples massage and both room and therapists were wonderful. The changing rooms in the spa were equally gorgeous with private showers, saunas, steam rooms and huge hot tub. The only drawback was a lack of coed hot tub in the spa area. Although you are not in Vail Village, the Arrabelle provides a complimentary shuttle in Cadillac Escalades at whim. Very nice touch. The drivers were terrific...tip accordingly.

Bottomline, would we return? Probably so.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sad2BHomeDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, 18 August 2011
Thank you for your comments regarding your tradition Anniversary stay in Vail and I'm please you decided to select the Arrabelle for your special weekend stay. I appreciate all your comments on service, decor and amenities we work very hard to personalize each guest stay. I hope we will have the opportunity to welcome you back again in the future at the Arrabelle. Please don't hesitate to call my office directly (970) 754-7780 if I can be of any assistance in help making your arranagements.

Kind regards,

Bryan Austin
Vice President and Area General Manager
The Arrabelle at Vail Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arrabelle at Vail Square, A RockResort

Property: Arrabelle at Vail Square, A RockResort
Address: 675 Lionshead Place, Vail, CO 81657-5214
Phone Number:
Region: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Vail
#4 Spa Hotel in Vail
#4 Luxury Hotel in Vail
#4 Business Hotel in Vail
#5 Romantic Hotel in Vail
#6 Family Hotel in Vail
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Arrabelle at Vail Square, A RockResort 5*
Number of rooms: 81
Official Description (provided by the hotel):
The Arrabelle at Vail Square is a AAA-Four Diamond hotel nestled at the base of Vail Mountain, in the heart of Lionshead. Inspired by the grand hotels of Europe's historic alpine villages, The Arrabelle at Vail Square combines timeless elegance, European charm and impeccable service. Dine at Tavern on the Square's mountainside patio, unwind at the award-winning RockResorts Spa(R), or take advantage of the other extraordinary amenities including slopeside ski valet, rooftop hot tubs and lap pool, state-of- the-art fitness center and more. Treat yourself to the ultimate luxury resort experience in Vail. ... more   less 
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Also Known As:
Arrabelle At Vail Square, a Rock Hotel Vail
Arrabelle Vail Square
Arrabelle Hotel Vail

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