If you don't want to spend a lot of money relative to other lodges in Vail, CO, then this is a good place to stay. If you're looking for a good location at a fair price, then this is a good place to stay. If you're looking for a quality place to stay, then you may want to think twice. As my title says, "you get what you pay for". This is a bare bones lodge. While the rooms are relatively clean and spacious enough, the towels, for example, are cheap and almost like sandpaper. In addition, I found the hotel to be very unaccommodating. When I checked-in I requested a check-out that was a mere 2.5 hours later on what is typically not a busy travel day - a Tuesday. (I wanted to ski the morning of my departure.) The person checking me in said it was ok. The day before my check-out I went to the front desk to confirm this and first the front desk people gave me a hard time about this and then the manager stepped in and he began giving me a harder time. I informed him that his own staff said it wouldn't be a problem when I checked-in. He said "that guy is not here but I can let you check-out later for a fee or I can store my bags in a store room and take a shower before my departure in shower in the whirlpool room". (This was not too appealing as I'm sure that this shower area was not the same as my private bath and required me packing everything up prior to going skiing that morning. Bottom line - it was a major inconvenience and an unacceptable solution to a minor request.) The manager's response was asinine. He refused to even consider having my room be at the bottom of the housekeeping list for the day - even after I informed him that he only had one of the two beds to change in the room since I was a solo traveler. This manager was (is) a moron and knows zero about a service business and how to accommodate customers. I would NEVER stay here again.
- Official Description (provided by the hotel):
- WELCOME TO THE EVERGREEN LODGE The Evergreen Lodge at Vail offers the ideal combination of walk everywhere location, warm & friendly service and unbeatable value. Our prime location in Vail Town Center between Vail and Lionshead Villages- is just a short walk and even shorter ride on the complimentary Town of Vail bus, to world class shopping, dining, summer and winter activities. We take pride in offering warm hospitality, making every guest experience comfortable, carefree and memorable. Spacious accommodations allow guests to unwind in the perfect blend of comfort and traditional ski lodge charm. Pet friendly rooms make it possible to bring your best friend along. ... more less
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- Also Known As:
- Evergreen Hotel Vail
- Evergreen Lodge Vail