The condo was fine and the amenities good. Location to the new gondola is superb. Organization in regards to luggage was a disaster. First we had the wrong luggage delivered to the room after checking in. To top that off the next day an other guest staying with us showed up and they lost her luggage. After many calls they found MOST of it but was still were missing the one with her wallet in it. Numerous calls later to managerment, with no calls back, went ot he front desk again and insisted they look at video...which would seem to be an obvious task....and they still could not figure out what had happened. Thankfully another guest called back after getting home and found a strange bag in their car and reproted it othe hotel. Like dealing with a poor airline. To top that off I was presented a bill at the end of my stay for $2,000 more then quoted and had prepaid for the visit. They resolved that issue within the hour.
- Official Description (provided by the hotel):
- Lodge Tower is snug against the base of Vail Mountain, just 75 yards away from Gondola One. From single hotel rooms to spacious three-bedroom condominiums, the Lodge Tower offers a generous range of luxurious, mountainside accommodations for families, couples, groups or individuals. ... more less
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- Also Known As:
- Lodge Tower Hotel Vail