The room was nice.. Good storage. The "valley view" was a parking lot across the street and the interstate was pretty noisy! The tub is miniature... If you're over 5'5", you cannot straighten your legs! The front "lobby" is not a lobby at all...and is staffed with one person. Don't expect a gracious welcome or a helpful attitude. And there's no way to get your luggage up the entrance stairs except by hand. The bar has excellent food and happy hour...but the bar staff isn't particularly friendly. The nicest people were the Russian girl who hosted the free breakfast and Chris, who helped us depart and the cleaning ladies. Accommodations were good. Customer service, with few exceptions, was blatantly bad. And there is no AC or swimming pool. The outdoor spa closes at 8:00 pm.
- Official Description (provided by the hotel):
- Vail's most unique property is nestled along Gore Creek in the heart of Vail Village, walking distance from ski lifts, shopping, and dining. With 20 hotel rooms and 7 two and three bedroom condos, the hotel offers B&B intimacy and service as well as first rate amenities including the Vitality Center, featuring a full service spa, access to health club which includes classes and health & medical practitioners. Terra Bistro, serving breakfast, lunch, and dinner has been a Vail favorite for over 20 years. ... more less
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- Also Known As:
- Vail Mountain Lodge And Spa
- Vail Mountain Hotel Vail