Stayed 2 nights. After I checked out I found that I had been charged a $200 fee because I had "Smoked in the room." I don't smoke and never have. When I went to the front desk the manager said that there had been a strong smell of cigarettes when the maids went to clean. By the time I could get a hold of Bob (the GM) that had turned into that there were cigarette butts left in a coffee cup. I said that that was ridiculous and that there must have been a mistake. Bob (paraphrasing) told me I was out of luck.
I'm going to let the credit card company handle it. (looks to be a recurring theme with this place)
Room was fine, staff was polite, management not so much
- Official Description (provided by the hotel):
- The Cottonwood Suites is located centrally in Westminster, Colorado, and is accessible from downtown Denver and the city of Boulder. Close by are attractions such as the Water World, Butterfly Pavilion, Elitch Gardens, Pepsi Center, and Coors Field. All studios offer free high speed Internet access, kitchenettes, satellite TVs and daily housekeeping. ... more less
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