We booked our studio rental thru Winter Park Management and we were very excited to share a weekend at Winter Park. We arrived early and had to wait till 4 pm to check in. We did inquire at the front desk about whether our room might be ready early but since we booked with an outside agency there was nothing they could tell us. When we were able to enter our room we were greeted with an unclean room. Dirty towels on the bathroom floor, cold coffee in the coffee pot, etc. we called the management company we got a voicemail. We tried the front desk again and they called the management company. Within a half hour a representative appeared and after looking around the unit declared it "not that bad" but said it was an easy fix. We were brought to a new unit in a different building. He said this room was much nicer and true enough the furniture was not as threadbare as the first room but it certainly was not a space that was worthy of the almost 200 a night we paid. When we finished skiing we certainly looked forward to a hot shower. How disappointing to find the building out of hot water at 6 pm. The spa area was just as unimpressive with a luke warm hot tub and cloudy pool. What is the point of having a great ski in / ski out option if the rooms / resort is so unappealing. The management company did leave us a $25 gift certificate for the in house restaurant. Paid for a pizza and a beer so I guess that makes up for everything.
- Official Description (provided by the hotel):
- Located within walking distance to the ski lifts at Winter Park. ... more less
- Reservation Options:
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- Also Known As:
- Iron Horse Hotel Winter Park
- Iron Horse Resort Colorado